We are here to change the way you think and feel about your skin – to always feel comfortable in the skin you are in.Our goal is to bring your skin to its healthiest most balanced state.Powered by ancient heritage botanicals, innovations in dermal science and advances in technologiesour products deliver real results across diverse skin tones using clinically proven ingredientsthat are tailored to the sensitivities of skins of colour.
Great products, gentle and effective! Well done Sachi Skin…
I really enjoyed using Sachi Skin products: they are well formulated, cosmetically elegant, gente yet effective. I particularly appreciated the Triphala Pigmentation Corrector, it visibly brightened my complexion and left my skin looking plump and happy. Phenomenal also UAR. I have just repurchased and will continue to do so in the future! Thank you Farah for creating this great range!
Sachi Skin 回复2024-10-30
Aww, thank you for your kind words, Lisair! We’re so delighted that the TPC and UAR have become your favorites. It’s an honor to be a part of your skincare journey.
My experience with Sachi Skin has always been positive. The customer service is great and I love their products! My skin has changed since I use them. 😊
Sachi Skin 回复2024-08-21
Thank you for this lovely review, Giuseppe! We're honored to be part of your skincare journey, and we're here to take care of your skin every step of the way.
I love Sachi skincare! Everything in the line from cleansers to the retinal contain affective, gentle and unique Ayurvedic ingredients. I’ve been using the ProResilience Serum, TriAlpha Pigmentation Corrector for several years to treat red and brown spots on my face from overexposure to the sun. I found a revived love for the Ursolic Acid & Retinal and I can tolerate it where I haven’t been able to with other brands. I use both cleansers as well. Sachi has great sales, they do fun collaborations with fun offerings (hair bands) and fast shipping to the US. The staff are so kind!!! Thry engage with their customers with beautiful and thoughtful content in social media and treat us with such love! Highly recommended!
Sachi Skin 回复2024-08-21
Aww, thank you so much for your heartfelt words, Trisha! We are truly grateful to have you as part of our #sachicircle xx
Finally a brand that delivers on its promises! Products are effective, beautifully formulated, and simply deliver.
I have Rosacea developed after a bad skin infection that is easily congested while being dry in some areas and their repair serum is the first one I've tried that calms down the skin almost instantly. The resurfacing treatment is also amazing as it doesn't trigger any redness (never heard of!), and in the morning the skin is even and calm.
Sachi Skin 回复2024-08-21
Aww Giulia, thank you for leaving us such a wonderful review! Delighted to be a part of your skincare journey xx
Effective products and great customer service. Prices are fair considering the stellar ingredients and clinical evidence of products that actually work.
Sachi Skin 回复2024-08-21
Your feedback means a lot to us, Sarah! Thank you for leaving us such a positive review xx
The triphala is a beautiful product! I have repurchased this serum at least 6 times now. I can't live without it! The only issue is that the last few times I purchased it, the taxes/duties are getting pretty steep due to the company that they use for shipping and I may have to look elsewhere. Being a Canadian resident, the exchange rate is already alot so to have to pay upwards of $60 on duties is getting too steep. I can't live without this product so I hope they find a better shipping method for their Canadian customers.
Sachi Skin 回复2024-08-21
Hi Amber, thank you for your honest review. Your feedback is incredibly valuable to us and we have been looking into retailers in Canada. We hope to bring our products to you soon without all these extra charges. In the meantime Amber, please reach out to our customer support team to see if there's anything we can do to help.
I have been a forever Sachi customer for years now; everything about/from them is honest, of quality, and effective. They are truly wonderful with a fabulous vision; safe to say I am more than a little obsessed with them ;)
Sachi Skin 回复2024-08-21
Oh we are obsessed with you too Snigdha! It has always been a pleasure serving you xxxx
I am enjoying the product, though, still on the first cups, I am already seeing some changes on my pigmentation, though I experienced dryness, itching and breakout of the skin the first two weeks. It has reduced now and I can see someone change and I like that the product absorbs quickly into the skin. I would love to continue with this product if my pocket permits me.
Sachi Skin 回复2024-01-26
Hi Lilian, thank you for your review and feedback. We're delighted to hear that you are seeing visible results from the Complexion Clarifying Accelerator. We totally understand the budget considerations, and we're here to support you in any way we can. If you have any questions or if there's anything we can assist you with, feel free to reach out!
They didn’t publish my low reviews on their site. For the triphala corrector and the pro resilience serum which gave me the worst breakouts I’ve had in a long long time. The customer service was good, eventually. Hence the 2 stars here. At first they just asked me if I used SPF but then eventually they did refund me for one of the products. So kudos for that. But I’m still dealing with the breakouts a fortnight on that I got off these products, despite following advice and starting slow. I have sensitive skin but it’s marketed for that. I am happy they refunded me for the lowest price item, but not impressed to see they did not publish my low but honest reviews on their site. I bought based on the strength of it being 60-odd 5 star reviews and now I realise they just mustn’t publish any negative ones. Not transparent and very misleading.
Sachi Skin 回复2024-09-10
Hi Sophie,
Thank you for taking the time to share your experience with us. We deeply apologize for the issues you’ve encountered and the impact our products may have had on your skin. Your feedback is incredibly valuable, especially when it comes to sensitive skin concerns, which we take very seriously.
We sincerely regret that your reviews were not published on our site, while all the other negative reviews were published. There seems to be a technical error but we have now fix this issue. We strive to maintain an open and honest platform for all customer experiences, positive and negative, and your input will help us improve,
Although we're happy to hear that our customer support representatives were able to help you get a refund, we recognize that this doesn't fully address your issue. We recommend consulting with a dermatologist to help manage your skin’s recovery, and we’re here to provide any further support you may need during this time.
Thank you again for your candid feedback, Sophie. It helps us ensure that we’re delivering on our promise to all customers, and we’ll be working hard to make sure this situation doesn’t happen again.
I used it twice, I had a bad allergy, and my face's skin is still dry after 5 days off
Sachi Skin 回复2024-01-26
Hi Moisa, we are incredibly sorry for your experience. We would love to reach out to you via email and find out more about your skin and sensitivity issues.
Fantastic products, my skin is pretty sensitive and I have a hard time tolerating retinoids and acids but Sachi's formulas are amazing and effective yet gentle and the Pro Resilience Serum helps keep my skin barrier happy.
Sachi Skin 回复2023-12-29
We are absolutely thrilled to hear this! Thank you for trusting Sachi Skin x
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