SANYIPACE is a company specializing in the production and sales of Sewer Camera, Inspection Camera, Drain Camera, and Pipe Camera. Sanyipace products can assist in solving various pipeline problems, cave exploration and other functions.SANYIPACE hopes to improve people's work efficiency and stop blind work through technology. We promise to provide simple and effective tools to keep you happy and simple when dealing with plumbing issues.
Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the impressive build quality, exceptional picture clarity, and dependable performance of the professional inspection cameras during demanding fieldwork. People also appreciate the highly responsive customer service, noting that the friendly support team goes above and beyond to assist with replacement parts and technical questions.
Some reviewers were not happy with minor technical hurdles, such as navigating tight bends or specific equipment limitations encountered during operation. A few customers also mentioned experiencing website navigation confusion, minor assembly quirks with accessories, or occasional missing components when receiving their orders.
I decided to buy it because of a friend who has the same one and I don't regret it, it was the best decision, good construction and very easy to understand.
Sanyipace 回复2025-06-14
Dear Edwin,
Thank you for your wonderful feedback!
We’re so glad to hear that a friend’s recommendation led you to choose our inspection sewer camera—and even happier to know it lived up to your expectations. It’s great to hear that you found the construction solid and the system easy to use. That’s exactly what we aim for!
If you ever need any assistance or have questions in the future, don’t hesitate to reach out. We're always here to help.
Thanks again for choosing Sanyipace!
Best regards,
Sanyipace Team
Customer service was fast to diagnose the issue and get parts sent out.
Sanyipace 回复2025-06-14
Dear James,
Thank you for your kind words!
We’re glad to hear that our customer service team was able to quickly diagnose the issue and get the parts sent out to you without delay. Providing prompt and reliable support is a top priority for us, and it’s great to know you had a smooth experience.
Best regards,
Sanyipace Team
Very Pleased with their Customer Service. I had an issue with one of my cameras I purchased and I reached out to the company by email. They replied back to me within a day and were very professional and eager to take every step they could to help me fix the issue that I was having. Couldn't be more pleased with their service. !!
Nice touchscreen display - very well built sewer scope, clarity is great and 7mm wire is mind-blowing to go through couple elbows on the sewer pipe. would recommend this product for to any one using for home inspection like me
I purchased a sewer camera from Sanyipace.com, and it arrived within three days of purchase very fast shipping! The packaging was excellent, with large foam inserts to protect the product during transit.
After the purchase, customer service reached out proactively, and we were able to sort everything out smoothly. They were responsive, friendly, and considerate throughout the process.
While I haven't used it extensively in the field yet, the camera feels high-quality, comparable to more expensive, well-known brands. The 7mm cable is stiff enough to push through bends easily, and the LED lighting on the camera provides great visibility. The HD image quality is also impressive.
One area for improvement: when the case and screen are open, some movements can cause the cover to slam shut unexpectedly. That said, I'm overall very happy with the purchase and look forward to putting it to use.
Sanyipace 回复2025-06-14
Dear Mark,
Thank you so much for taking the time to share your detailed experience!
We’re thrilled to hear that your order arrived quickly and in excellent condition, and that our customer service team was able to assist you proactively and courteously. Your kind words about the camera’s build quality, HD imaging, and cable performance mean a lot to us.
We also sincerely appreciate your constructive feedback regarding the case and screen. That’s a valuable point, and we’ll pass it along to our product team for future improvements.
We’re glad you’re satisfied overall and excited for you to put the camera to work in the field. If you have any questions or need support at any stage, don’t hesitate to reach out—we’re always here to help.
Thanks again for choosing Sanyipace!
Best regards,
Sanyipace Team
I just purchased the S820TSMKTR sewer camera model and there were some issues that came with it. When I reached out to customer’s service they replied within hours giving me the guidance to resolve the issue. I also had an issue with the locator and when I contacted them they offered to sent me a new locator and new camera head.
Hi, William
Greetings from Sanyipace!
We are sorry to see that you left a comment because the locator cannot find the sonde. We are really sorry for the inconvenience.
Regarding the locator problem, usually, the locator cannot find the sonde, maybe due to product quality problems or customer incorrect operation.
But please do not worry, in order to further determine the problem, we would be grateful if you could send your specific questions to Sanyipace's customer service email. Sanyipace customer service will check and determine the problem again for you and try to provide you with a solution. Please believe that Sanyipace will be responsible for customer orders.
Please accept our sincere apologies for the inconvenience caused to you!
Purchased a S810ASMKT Sewer Camera and S68R Locator. Fast Shipping. Items arrived within 5 days of placing the order. The micro-SD was broken in shipment but not really a big deal. First time use experienced water entering in the camera connector which was tightly fastened. I will contact Sanyipace Service for this and will update this review with their response.
Sanyipace 回复2025-05-17
Hi, Terry
Greetings from Sanyipace!
We are sorry to hear that your sewer camera's SD card was damaged during transportation, and the camera head was flooded after use. We are really sorry for the inconvenience.
But please do not worry, in order to further determine the problem, we would be grateful if you could send your specific questions to Sanyipace's customer service email. Sanyipace customer service will check and determine the problem again for you and try to provide you with a solution. Please believe that Sanyipace will be responsible for customer orders.
Please accept our sincere apologies for the inconvenience caused to you!
I purchased a camera a little over a year ago and it has served me well and I’ve had very little issues. I recently broke the card reader slot (my own fault) and customer service was amazing. Even though I was out of warranty they sent me a new card reader slot. Communication has been fantastic and the camera works extremely well for being less than half the cost of large name brand units. I recommend Sanyipace to others who are in the market for an affordable camera.
Sanyipace = Great Sewer Scopes and Customer Service!
Sanyipace was a brand I had never heard of, but I gave them a shot when shopping for a good sewer scope. Not only do I now own 3 of their sewer scopes, but their customer service is unmatched by any other company I've dealt with. I would rate them at 7 stars if I could!!
Fannie-Your service has been exceptionally good 😊 and I’m very happy with how well and professionally you dealt with the issue, my parcel arrived even before the delivery date that was given.
Camera quality is great and very helpful, I will be coming back for another very soon. 😊
Thank you again.
Sanyipace 回复2025-06-14
Dear William,
Thank you so much for your kind words and thoughtful message!
I'm truly happy to hear that you’re satisfied with both the service and the product. It was my pleasure to assist you, and I’m so glad your parcel arrived even earlier than expected! Knowing the camera is working well for you and proving helpful means a lot to us.
We’ll be absolutely thrilled to serve you again when you're ready for your next purchase. If you ever have any questions or need further assistance, feel free to reach out anytime.
Thanks again for your trust and support!
Warm regards,
Fannie
Sanyipace Team
Have been using this product for about half a year now, has been very user friendly. had one small problem with the camera end, but their customer support team was amazing to work with, they sent a new camera end right away and stood behind their warranty. Would definitely recommend this product
We purchased the Sanyipace sewer camera and have been delighted with its quality, as well as the screen. The customer service from Sanyipace has been outstanding, and they are quick to answer questions and resolve any minor issues that arise. When we purchase another camera, it will be from Sanyipace.
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