SBLI

We're glad to hear you had a positive experience with our team. Thank you for sharing.

We are so happy to hear that our representative was very informative. We appreciate your positive feedback!

We're so glad to hear our sales representative provided such caring and communicative personal attention. It's wonderful that we made updating your life insurance easy. Thank you for your kind words!

We're so happy to hear that our coverage meets your family's needs and provides great value. Thank you for your wonderful feedback!

We're so glad you found our life insurance process both quick and affordable! Thank you for sharing your positive experience.

We appreciate your feedback regarding the application process. We're glad our customer service was helpful.

We are so glad our team made the process work smoothly for you. Thank you for your kind words.

We are so happy to hear that your experience was painless and efficient. We appreciate your kind words about our representative and pricing. Thank you for this wonderful feedback!

We apologize for the frustration you experienced during your insurance examination. Our expectation is that applicants receive clear information regarding all aspects of the examination process, including how to obtain copies of any laboratory results generated as part of the underwriting process. We have shared your feedback with our examination vendor and requested that they review this matter with the examiner involved. We expect our vendors and their representatives to provide applicants with accurate and complete information and to deliver a positive customer experience. Please note that we have mailed you a copy directly of your laboratory results. We thank you for applying to SBLI.

Thank you for your kind words and for sharing your experience with SBLI. We truly appreciate your recognition of our commitment to helping individuals and families protect what matters most. It's especially meaningful to hear feedback from someone with extensive experience in the insurance industry. Thank you for your support and recommendation.

Mr. Rodriguez, We take concerns regarding policy issuance and premium payments seriously. Consequently, we promptly contacted you and processed your requested policy surrender with a full refund of all premium payments. A refund check was issued and mailed to you. We understand that you also referenced transaction fees. If you would like reimbursement for those fees, please continue working directly with our team and provide the applicable details so that we may review them. We strive to provide a positive experience for every customer, and we regret that your experience did not meet those expectations. If you have any additional questions, please continue working directly with our team so we can assist you further. Sincerely, SBLI Customer Service

Thank you for sharing your feedback! Happy to hear it was an easy process.

We are so pleased to hear about your positive experience and appreciate you sharing your kind words. We are glad we could provide helpful guidance.

Thank you for sharing your feedback! Happy to hear the process was quick for you.

We're so glad to hear about your positive experience with our application process and medical examination. Thank you for sharing your satisfaction!

Thank you for your feedback. We’re glad to hear your overall experience has been positive, though we understand your frustration. Our customer portal is currently undergoing scheduled maintenance as we work to improve the experience and reliability of our systems. We apologize for the inconvenience and appreciate your patience while this work is being completed. In the meantime, our Customer Service team is available by email at [email protected] or call 800-694-7254 and we'd be happy to assist with premium payments or account questions.

Thank you for your feedback and for recognizing our competitive pricing and service. We understand the underwriting process can sometimes feel lengthy or frustrating, and we appreciate your patience as we work to gather the information needed to make the best decisions for our customers. Your perspective is valuable, and we’ll be sure to share it with our team as we continue looking for ways to improve the experience.

Thank you for taking the time to share your experience. We take this feedback seriously. We’d like the opportunity to look into this further, but we’re unable to identify your account based on the information provided in the review. Please email us at [email protected] or call 800-694-7254 with your details so our team can take a closer look and provide further clarification.

We're happy to hear our team provided such helpful support during your policy changeover. Thank you for your kind words!

We are so glad to hear you had an awesome experience and appreciate your positive feedback!