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ScentBox, Inc.

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103 条评价

4.3103 条评价
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关于 ScentBox, Inc.

数据更新
网站
scentbox.com
分类
美丽与健康
所在地
美国
状态
待认证
近 12 个月
103 条评价
差评回复率
100%（14/14 条）
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844-782-9629[email protected]scentbox.com

商家自述

SCENT BOX is an affordable monthly designer perfume subscription box. A fun way for members to seek out and sample wonderful new designer fragrances each and every month. Receive a month's supply of perfume, cologne, skincare or home fragrance products for a low monthly fee.Every month choose from over 850 designer fragrances, delivered right to your door in our signature keepsake box. More than just perfume. Over 200 other Full-Size fragrance products such as bath & body, candles, skincare, CBD and more. Enjoy awesome new fragrances every month. Expand your fragrance collection at a fraction of the cost.

以上内容由商家自行提供，未经平台核实。

ScentBox, Inc.靠谱吗？

ScentBox, Inc.（scentbox.com）在 OK.one 的综合评分为 4.3 分（满分 5 分），基于本站收录的 103 条用户评价，属于美丽与健康分类，口碑良好。83% 的评价为 4 星及以上，14% 为 1 星；商家回复了 100% 的差评；评价主要围绕产品、客户服务。数据最后更新于 2026-09-07。

评价综述

AI 生成

Reviewers had a great experience with this company. Customers frequently praise the incredibly helpful staff and exceptional support team, noting extremely quick and friendly responses whenever they reach out with questions or concerns. People also love the wide selection of luxurious fragrances, beautiful packaging, and practical travel sizes that make discovering new scents a genuinely fun experience. However, some customers also noted frustrating issues with shipping delays and occasional delivery problems that unexpectedly disrupted their monthly shipments. A few reviewers were dissatisfied with receiving incorrect items, damaged atomizers, or experienced unexpected difficulties trying to manage their ongoing subscriptions.

本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。

用户怎么说

K
Kristen美国 · 写过 1 条评价 · 体验于 2026-09-04 ·

Just got my first ScentBox and so far…

Just got my first ScentBox and so far I’m really happy with it! 💕 I love the idea of getting enough fragrance to actually wear and test before deciding if I want to spend the money on a full bottle. Plus, if you don’t like the scent you ordered, you can return it, which makes trying new fragrances feel even more risk-free. I loved Piano Santal it was such a beautiful scent! Lush Island was a little too masculine for me, but it was still a wonderful fragrance. The packaging was nice, everything arrived as expected, and I’m already excited to pick out my next scent. As someone who loves trying new perfumes but definitely doesn’t need another blind-buy regret 😂, I can see myself really enjoying this subscription. So far, first box = a win! ✨

F
Fawkz美国 · 写过 4 条评价 · 体验于 2026-08-25 ·

Unique exchange offering and expansive collection of scents

I evaluated and used several scent-by-mail monthly services before finally settling on ScentBox. Their pricing per milliliter is good, and I love that they are the only well-known company that allows you to exchange a scent if you don’t like it. I am on their middle/premium tier and I find it to offer a great range of scents, more than Scentbird and for a slightly lower price point. I do their two per month plan and am impressed with how secure and fancy the box they ship the order is. I wish they would ship the first order right away like Scentbird, but I don’t mind waiting a little longer for better scents. Definitely sticking around with this one.

E
Ev美国 · 写过 1 条评价 · 体验于 2026-06-01 ·

Haven’t received an order in months

Haven’t received an order in months. I get snippy responses from customer services saying that I should refuse to pay postage and email them to get a new order. Issue is, 1. They don’t explain how to refuse postage 2. Who has time to email the company to mail your order every month. This should feel like a job or an inconvenience.

ScentBox, Inc. 回复2026-09-04

We're very sorry for your delivery issues. I've brought this up to customer service and logistics so that we can improve our responses and delivery issues.

O
Oksana Myrhorodska乌克兰 · 写过 4 条评价 · 体验于 2026-08-14 ·

Scentbox Delina la Rosee

Yesterday I received my scent. It was Delina La Rosee. And I was really disappointed because the bottle was damaged, almost half of my perfume was lost. The atomiser was damaged and first, I couldn't open it, then it became possible but it doesn't work. This scent is expensive enough, also, I needed to pay custom fees, that's why I expected that all packaging should be perfect, not cheap. The scent is original, true. But service is far from excellent unfortunately. I have pictures and video if necessary. After my contacting to company, they resend me the same scent without charge. So, I change my rate and thanks for the service

Mario Gonzales美国 · 写过 1 条评价 · 体验于 2026-08-10 ·

I have used scentbox for years now

I have used scentbox for years now. I haven’t had to buy an actual bottle of cologne in forever. I’m so indecisive that if I bought one bottle to use for months I would get bored with it quickly. And then it would go to waste. I love the different scent every month. Not only that but I trust Scentbox and believe they have the customers best interest at heart. Out of the years of deliveries I have had one broken shipment. I still blame the delivery drivers. But either way. Scentbox was on it and quick to respond in less than 24 hrs and resent my shipment, No questions asked. They are awesome and here is to another few years with you guys.

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