This sounds like a fake review. You say your friend gave you the product. But you wasted all of your time and money. Did your friend give it to you or did you spend money on it. BIG RED FLAG
IF this happens to be legitimate its pretty obvious why you failed: For one, I can tell that you are of low intelligence and/or are cognitively impaired and would be surprised if you could even read the instructions, much less follow them correctly. Equally important, if your friend gave you the product instead of you getting a proper consultation or recommendation, you likely did not receive the correct item for your situation.
Also, the product may have been sitting for a while and been older than expected if your friend hadnt used it, which can reduce potency over time.
Any one of these factors could lead to failure—so if you don’t get the recommended product through the right channels and ensure it’s been stored properly and used within an appropriate timeframe, results may not meet expectations.
This applies to anyone who uses an unsuitable product, relies on someone else’s recommendation without a consultation, or uses product that’s been stored improperly or for too long. Or suffers from severe intellectual disability/ cognitive impairment. You will likely fail also!
But none of these are issues with the product, but rather the user.
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P.S.
"You sound so dumb that you could test positive for weed without even knowing what it was.": BOOM. GOT'EM lol
We are truly sorry to learn of your situation. Our manager experienced an unforeseen personal emergency that extended for several weeks in April, which led to us operating with reduced staff and limited guidance. The team members on duty had access to only specific communication channels. Given our current standing as a leading hair detox company, largely due to our exceptional success rates, managing all inquiries without the manager's oversight proved challenging. However, we are pleased to inform you that operations have now returned to normal.
Regarding your specific concern, we do not have any record of you or your communications concerning a failed test. We sincerely apologize if you are indeed a customer, but we have been unable to locate any information pertaining to you or messages about a failed test within our system for the entire month of April. Furthermore, we have not had any reported failures in 2026 to date, and we would be very interested in learning more about your particular situation for scientific and statistical analysis. Please feel free to send a text message to 214-997-1978, and we will work to assist you further.
Best regards.
We sincerely apologize for the inconvenience you experienced. Your order was placed during an unforeseen emergency in April that significantly impacted our fulfillment operations. This disruption was entirely unintentional and occurred while responsibilities were being transferred among remaining and interim staff. Fortunately, because you paid a legitimate business using a credit/debit card, you were protected and received a refund. Scammers generally do not maintain legitimate merchant processing for long, as payment processors quickly shut down businesses that accumulate unresolved disputes and chargebacks.
Another point worth considering is that Trustpilot actively combats fake reviews using systems that analyze IP addresses, device IDs, and other metadata. We also have reviews from numerous countries around the world, which is precisely why we use Trustpilot while many competitors avoid it. We are not afraid of negative reviews because, outside of unusual situations like this temporary disruption, the overwhelming majority of customer feedback remains positive. If you compare Trustpilot reviews, website feedback, and independent forum discussions, the sentiment is generally consistent: significantly more positive than negative. Most negative comments relate to shipping or operational issues rather than unsuccessful product results.
We are actively increasing staff and implementing contingency plans to ensure that events like this do not affect customers in the future.
Regarding claims that customers should “avoid this company,” it is important to recognize that there have historically been very few consistently effective alternatives available, particularly for significant exposure situations. While some competing products may occasionally work, our data and customer results support our claims. In fact, we have repeatedly invited competitors to participate in a real-world comparison test in which customers could use multiple products on different sections of hair under identical conditions. We have even offered to pay for the competing products ourselves. Despite invitations through phone calls, emails, and online forums, none have accepted. One competitor whose owner moderates a major forum even prohibited our posts offering the challenge.
Regrettably, that same individual also appears to operate under numerous aliases, posting statements such as “I know two people who used it and failed,” “SciTOX is just the Macujo method,” or “I used SciTOX and failed.” We encourage people to examine posting histories objectively. In many cases, these profiles repeatedly discuss drug testing, claim to have “worked at a lab,” and consistently attack SciTOX while promoting another product that conveniently belongs to the same individual.
Ironically, the competing product is actually far closer to traditional Macujo method ingredients than SciTOX is, despite repeatedly accusing us of being “just Macujo.” That likely explains why their process often requires excessive repetitions — sometimes reportedly hundreds of washes — whereas SciTOX works for most users within hours and only requires a few repetitions, with additional applications needed only in more extreme cases.
Ultimately, people are free to choose whichever product they believe is best. However, many highly educated customers — including doctors, attorneys, and professionals — continue to choose SciTOX because of the results they have experienced firsthand.
1. First of all you are blatantly lying about results. YOU ADMITTED THAT YOU DIDNT EVEN END UP TAKING YOUR TEST-FOR A POLICE DEPARTMENT BTW. You never showed us negative results. And Thank God because a person with morals such as yours shouldn't work in a position of trust.
2. Secondly, you are in fact in the top 2% of our heaviest users, which inherently increases the risk of hair damage during any intensive detox process, even when instructions are followed precisely., YOUR USAGE DOES PUT YOU IN THE TOP MINORITY OF MOST DIFFICULT SITUATIONS TO DETOX. THUS REQUIRING THE HEAVIEST HARSHEST DOUBLE TREATMENT. AND YES, YOUR SO-CALLED "MINOR TWEAK" Of switching the order of steps 4 and 6 is WHAT CAUSED YOUR HAIR DAMAGE. NOT A MINOR TWEAK. You acknowledged rearranging key steps in the protocol without consulting us first. We could have advised against this change, as it directly contributed to the hair breakage you experienced. Our instructions emphasize following the exact order and reaching out with any uncertainties to minimize risks and side effects, the double treatment does increase risk even if instructions are followed precisely. Though, not usually significant like yours if you follow instructions.
3. If your situation is common, how do we know you're Natalia Chavarria from 3 months ago? Bc you're the only person to claim such results in the past 8 months. If our reviews are so obviously "by us" then what about the lack of negative reviews for failures? You cant pay to erase negatives. Compare ours to ANYTHING ELSE. NO COMPARISON
That said, your specific claims stand out as unique among thousands of customers over the past several months.
Regarding the complimentary partial refund we offered (purely as a gesture of goodwill, despite no obligation on our part):
We initially proposed refunding the $100 to your original payment method, but you indicated it was a temporary or gift card that couldn't accept the return. This left us without a straightforward alternative, and unfortunately, we overlooked following up after exploring options. We take responsibility for that oversight and sincerely apologize.
We firmly reject the other allegations as inaccurate and defamatory. Our customer reviews—both positive and negative—are genuine and open to anyone, as we actively encourage honest feedback. We stand by the effectiveness of our products, backed by consistently strong results across platforms like Trustpilot and elsewhere.
For context on our track record: In the past 365 days, out of over 2,200 customers, we've had only two confirmed GreenOUT failures (one with heavy daily exposure that didnt stop at all- still barely below threshold; another who didn't purchase or use the recommended product/protocol). A small number of non-contact positives occurred (likely due to external contamination, without secondary metabolites indicating ingestion), and possibly one additional positive over a longer period. No other company in this space matches our reliability based on available customer data and testimony.
We challenge competitors to match these outcomes and are open to any side-by-side comparison, including providing free products for testing.
We remain sorry for the delay on the partial refund and are happy to resolve it if you can suggest a simple, workable method (e.g., an alternative payment option). Alternatively, we'd be glad to provide products from our new extra-gentle detox line so you can try it under proper guidance and see the results firsthand.
We value transparency and aim to help all customers succeed where possible—let's focus on that moving forward
