Scout & Nimble

Thank you so much for sharing your experience! We're thrilled to hear that our team was able to help get things resolved quickly and that you’re happy with your table. We truly appreciate your kind words and support — it means the world to us! Scout & Nimble 💜

Thank you so much for your kind words! We’re thrilled to hear you had a great experience with our customer care team. Providing clear communication and thoughtful solutions is always our goal, and we truly appreciate you taking the time to share your feedback! Scout & Nimble 💖

Thank you so much for your kind words and for trusting Scout & Nimble for your design project! We’re thrilled to hear your first experience with us was such a positive one and that our team was able to get your replacement lamp to you quickly. We truly value your partnership and look forward to working with you again on future designs! Scout & Nimble 💜

Thank you so much for sharing your experience! We’re thrilled to hear our team was able to respond quickly and ensure your table was set up just right. Your satisfaction is very important to us, and it means a lot that you took the time to leave this wonderful feedback. Scout & Nimble 💖

Thank you for your feedback! We’re so glad to hear the checkout process was smooth for you. We’ll be keeping a close eye on your order to help ensure delivery is just as seamless. Scout & Nimble 💛

Thank you so much for your kind words and for recognizing our team’s efforts! We’re thrilled to hear that Hayley’s support made your experience smooth and reassuring. Your understanding of the process and appreciation for the work behind the scenes means a lot to us. We’re grateful you chose Scout & Nimble and look forward to helping you again in the future! Scout & Nimble💖

Thank you so much for your kind words! We’re thrilled to hear you had such a great experience with our team. 💛 Scout & Nimble

We’re very sorry to hear how frustrating this experience felt for you and truly regret that the buffet arrived damaged. That is never the experience we want for our customers. For clarity, when your order was placed, this item was listed on backorder with an estimated availability of late July to early August. The buffet did arrive in stock during that timeframe and was shipped promptly. Unfortunately, the piece arrived with issues, and we worked with you through our claims process, which ultimately resulted in a return and full refund. Your refund was issued on August 21st, so it should already have been received. We have also emailed you with your refund receipt for your records reflecting this. Please feel free to reach us at [email protected] if you have any further questions! We deeply appreciate your feedback, and we’re truly sorry again that this experience did not meet your expectations. Scout & Nimble

Thank you for your wonderful feedback! We’re so glad our team was able to provide helpful options and resolutions for you. Scout & Nimble 💖

Thank you for your feedback! We truly appreciate you taking the time to share your thoughts with us. We understand how frustrating shipping costs can feel these days. For small parcel orders under $300, we use a flat-rate shipping model of $19.95. This rate is actually a cap, meaning if a carrier quotes us a lower shipping cost (for example, $12), we’ll pass that savings directly to our customers. In this case, the actual FedEx cost to ship your candlesticks was higher than $19.95, so you were only charged our capped rate. For future reference, we do also offer free shipping on all orders over $300! We’re grateful for your order and your feedback, and please don’t hesitate to reach out if you have any further questions, we’re happy to help. Scout & Nimble

Thank you so much for your kind words! We’re thrilled to hear that Hayley was able to assist you quickly and that the repair process went smoothly. Providing helpful, timely support is very important to us, and it’s wonderful to know that your experience reflected that. We truly appreciate you taking the time to share your feedback and are so glad you’re enjoying your piece! Please don’t hesitate to reach out if we can ever be of help again in the future. Scout & Nimble 💗

Thank you for sharing this! We’re so glad to hear Hayley could provide quick support and follow-up to ensure everything went smoothly. We truly appreciate your feedback and look forward to assisting you again in the future! Scout & Nimble 💖

Thank you so much for your kind words! We’re thrilled to hear you’re enjoying your chairs and that our team could quickly get everything taken care of for you. Your support means the world to us, and we look forward to helping you with your next home project. Scout & Nimble 💗

Thank you so much for your kind words! We're so glad we could quickly make things right and get your replacement chair to you. We truly appreciate your support and are always here if you need anything in the future! 💗 Scout & Nimble

Thank you for your review! We're so glad our team could step in and help place your order quickly. If you ever need anything else, we're just a call away! ☺️ Scout & Nimble

Thank you so much for the kind words! We’re thrilled to hear you’ve had such a great experience with us—and we agree, Kileigh is truly wonderful! We’re so grateful for your continued support and can’t wait to help you with your future furniture finds! Scout & Nimble