Scrum Alliance

Hello Juan, Thank you for providing your honest feedback about your course experience, although we're sorry to hear it didn't meet your expectations. All Scrum Alliance trainers face rigorous screening to ensure that the delivery of course materials is at the highest standards possible. This assures that all trainers with Scrum Alliance are skilled enough to provide exceptional and engaging training experiences. With that in mind, we'd like the opportunity to learn more from you about what could've been improved and why you felt the course didn't offer anything beyond what is covered in the Scrum Guide. Our contact email address is [email protected]. As far as the renewal fee, this also provides access to exclusive membership benefits in addition to the certification renewal, such as the Scrum Master Personal Improvement Tool from Comparative Agility, discounts for Rally and Harvard Business Review, and more. There is also the Scrum Education Unit (SEU) require that requires certificate holders to validate their continuous learning with scrum/agile every two years. Thank you again for taking the time to share your review, and we're eager to learn more from you about what could've been improved in your course.

Hello Balachandra, Thank you for providing your feedback, although we're sorry to hear you're experiencing difficulty with the renewal process. We would be more than happy to directly assist you with your renewal by providing the instructions you need to take on your dashboard, guidance on submitting SEUs, and other resources. Additionally, if you would like to share more about why the renewal process hasn't been a great experience for you, we'd be eager to learn more.  Please reach out to our support team via [email protected]. We look forward to connecting and supporting you further with this.