SEA Gamer Mall Sdn Bhd is an established global digital goods and services platform for gamers, game developers and publishers.
以上内容由商家自行提供，未经平台核实。SEAGM（seagm.com）在 OK.one 的综合评分为 3.1 分（满分 5 分），基于本站收录的 742 条用户评价，属于购物与时尚分类，口碑一般。评价两极分化：52% 给出 4 星及以上，同时 27% 打了 1 星；商家回复了 100% 的差评；近 12 个月新增 373 条。数据最后更新于 2026-10-25。
Reviewers had a great experience with this company. Customers frequently praise the impressively fast delivery times and smooth payment transactions that make purchasing various digital items extremely convenient, easy, and reliable. People also consistently note the highly responsive live chat features and genuinely helpful support team members who quickly assist with any questions. Some reviewers were not happy with mandatory identity verification steps, recurring system errors, and occasional frustrating delays when waiting for purchase approvals. A few individuals additionally mentioned experiencing completely unhelpful customer service or completely unfulfilled digital orders when unexpected problems arose during their recent online transactions.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。Totally legit. Very helpful support if you have an issue
Thank you for your kind words! We’re glad to hear you had a positive experience and found our support helpful. If you ever need assistance again, we’re always here to help!
I tried to buy a psn gift card but after adding all card information and OTP from bank message website says the card declined and I tried with another card and same as the first he says card declined I don’t know the problem why the website declined my Visa cards for this payment I hope to have a solution for this problem
Hello, Yassin Sherif. We’re sorry to hear that you’re experiencing an issue. At the moment, we’re unable to clearly identify the problem based on the information provided. Kindly contact us at [email protected] and elaborate further on the issue you’re facing, including your order number and any relevant screenshots. This will help our team investigate and assist you more effectively. We look forward to resolving this for you as soon as possible.
The purchases are Quick and easy. And in an event that my purchase order was not sent to my desired platform on time i was able to use Livechat service to Aquire details of the issue or requesta refund. Quick and reliable. 10/10 service and live support.
Hello, BlueJB. Thank you for your 5-star review! We’re pleased to know that you found our service quick and easy. Your satisfaction is very important to us, and we appreciate your trust and support.
Thank you for the awesome review, Ahmad Firdaus! We’re glad to hear you found our service fast and trustworthy. That’s exactly what we aim for! Looking forward to serving you again soon.
Do not buy anything from this website. They asked me to write a paper with their name and date of today, and multiple times i took a photo of my passport and id just for verification. Thier scammers and have bad intentions.
We’re sorry to hear about your experience, Fnatic 95. Our KYC (Know Your Customer) process is designed to protect all accounts and ensure secure transactions. For transactions that are flagged, we may require additional verification. This is a standard security measure to prevent fraud and protect both our users and our platform, even if previous transactions went smoothly. If you need assistance completing the verification or have any questions, our support team is ready to help via LiveChat or at [email protected] You can also read more about our account identity verification process here: https://help.seagm.com/hc/en/articles/1054
Bought some product. They said it will be delivered within 3 days. Ok I wait and in a meantime I go buy somewhere else and they INSTANTLY credited into my game acc. Then I follow up again with them after 3 days. The CS replied "Oh you need to wait within 3 days" I felt like I've been trolled by this merchant. Please don't buy here because they just a middleman and lazy company.
Hello, Arif Abdullah. Thank you for sharing your feedback. We apologise for the frustration you experienced and understand your concerns regarding the delay. After looking into the details, we can confirm that your order has been completed successfully. We are also looking into the inventory issue you mentioned to ensure our availability status is accurate and reliable for future purchases. Your feedback is valuable and helps us improve our service. If you have any further questions or need additional assistance, please feel free to contact us directly. Thank you for your understanding.
The service is excellent and very approachable when you ask some questions and they reply instantly... It's good and convenient.❤️
Thank you so much for your kind words, Christeljane Ugat! We're thrilled to hear you found our service approachable and convenient. Your feedback motivates us to keep providing quick and helpful support. We truly appreciate you!
I tried to purchase a 15 euro giftcard but it wasnt available but their great customer service offered alternatives which were great, Masheen was the name of the agent that did the great job.
Thank you for sharing your experience, Mehmed Dervić MehoKralj! We’re glad Masheen could help and provide great alternatives when the 15€ gift card wasn’t available. We truly appreciate your kind words and are happy to have been of service!
I am using singapore number for my account and had used malaysia tng ewallet to pay for 3 transactions alr. But recently seagm changed their policy and only allowed payment with the currency have to be the same country as the number the account is linked with.🥲 hopefully they can change it back to not limiting the country currency against the country number
Thank you for your feedback and for sharing your experience, Kaikai. We understand how this change in policy can be frustrating, especially since your previous transactions worked smoothly. We truly appreciate your suggestion and will pass it along to our team for consideration. We hope to find a solution that works better for all our users soon.
It's my second time paid diamonds through seagm , my first time was good I did receive the diamond even though I need to wait 30minute, my second time I paid diamond which is today a bit disappointed cause of I already waiting from morning until now(night) still didn't receive any diamond so I hope they fix the problem and hope I receive the diamonds.🤗 I ask about my problem at live chat and the person I chat was nice keep it up!
Thank you for sharing your experience and for your patience, Fizah! We’re really sorry for the delay with your second purchase and completely understand your disappointment. It’s great to hear that our livechat agent could assist you kindly. Your feedback will be passed on. We’re working to resolve the issue and ensure you receive your diamonds as soon as possible. Thank you for sticking with us!
A super fast and reliable service to buy Steam wallet codes and other in-game currency. Very, very recommended.
Thank you so much for the 5-star review, Shams Tanvir! We truly appreciate your support and are thrilled to know you had a great experience. We look forward to serving you again soon!
I got to know that some transactions were done from my bank account from your company without my knowing. I never used your website nor made any subscription with your company, but amazingly 3 transactions were made from my account for which I never recieved any otp or any message acknowledging recieving or payment of money
Hi, Humera. We’re sorry to hear about this and understand your concern. Please email us at [email protected] with your transaction details or proof (date, amount, and reference number from your bank statement). Our team will check and assist you as soon as possible. Thank you.
DO NOT buy at this site!!! They gave you fake steam wallet code. If you try to comply with customer service, they only response you with automated message albeit they write a customer member has joined, which is just profile picture-less bot pretending to be human.
Hello, Naru. We’re truly sorry to hear about your experience and understand your concerns. Please be assured that the order you mentioned has already been submitted for further checking. Our team is currently investigating the matter carefully, and we will update you via email as soon as the review is completed. We would also like to clarify that we do not use AI or automated bots for customer support. All responses are handled by real support representatives. If there was any delay or misunderstanding during the communication, we sincerely apologize. If you require any additional assistance or would like to provide further details, please feel free to email us at [email protected]. Our team will be happy to assist you and ensure your case is properly addressed. We appreciate your patience and understanding while we work to resolve this matter.
Hello, good afternoon. The card I used to make the purchase ends with 512998******7334, but you informed me that the refund was made to a card ending with MasterCard - 4081. And to this day I still haven't received the refund.
Hello, zua. We sincerely apologize for the inconvenience this has caused and understand how frustrating it must be. Please contact us at [email protected] and provide your payment receipt along with the relevant transaction details so our team can investigate this matter thoroughly and assist you accordingly. Thank you for your patience. We’re committed to resolving this for you as quickly as possible.
Order marked as "Completed" but never received - No refund! Review: I purchased a Weekly Diamond Pass for MLBB. The order is marked as "Completed" and my Player/Zone ID is 100% correct, but I received NOTHING in-game. Support admitted the issue ("We apologize for the inconvenience") but refuses to refund me or fix the delivery. This is unacceptable. Be careful, they take your money and don't deliver the service.
Hello, Sandro Bai. We’re truly sorry to hear about your experience and completely understand how frustrating this must be. Please be assured that we take these matters seriously. Kindly contact us at [email protected] with your order number and any relevant screenshots so our team can thoroughly investigate and assist you as soon as possible. We’re committed to resolving this for you and appreciate your patience while we look into the matter.
THIS WEBSITE USING THIRD PARTY PAYMENT WHEN MY PAYMENT NOT VERIVY AUTOMATICLY , THEY DONT GIVE THE SERVICE WITH REASON " CHECKING WITH MERCHANT " THIS IS BULLSHIT
Hello, Trx Clash Royale. We’re sorry to hear that you’re experiencing an issue. At the moment, we’re unable to clearly identify the problem based on the information provided. Kindly contact us at [email protected] and elaborate further on the issue you’re facing, including your order number and any relevant screenshots. This will help our team investigate and assist you more effectively. We look forward to resolving this for you as soon as possible.
Slow and time consuming KYC process on transactions that got flagged, requiring things like government IDs, making them very untrustworthy. Never had a problem with previous few transactions and they decide that it was time to pull stunts like that.
We’re sorry to hear about your experience, Maumu. Our KYC (Know Your Customer) process is designed to protect all accounts and ensure secure transactions. For transactions that are flagged, we may require additional verification. This is a standard security measure to prevent fraud and protect both our users and our platform, even if previous transactions went smoothly. If you need assistance completing the verification or have any questions, our support team is ready to help via LiveChat or at [email protected] You can also read more about our account identity verification process here: https://help.seagm.com/hc/en/articles/1054
They did not send my order, took over two weeks to issue a refund and refunded it to my balance. Then before I got to use it they suspended my account so in the end I got neither the top up nor the refund.
Hi, Otava Puurunen. We’re sorry for the inconvenience. Please get in touch with our support team via LiveChat or at [email protected] so our team can review your account and ensure your refund is properly processed.
the money not back to my acct yet
Thank you for your feedback, Dikqu. We’re sorry to hear that your refund hasn’t reached your account yet. Please contact us via livechat so our support team can check your issue and help resolve it as quickly as possible. We appreciate your patience!
Used them for years for topping up. All of a sudden my account was suspended they didn't tell me why. Asked for me to provide ID. I asked if allow driving license they said yes. Then they changed their mind and said also need passport. Everything reeks of illegal practises and identity theft. I warn anyone to refuse to do business with such shady practises who clearly changes their rules by the second. Especially when it does not state on their website at all that they would do such a thing. Also no other business online big or small requires such verification that needs passport. Again identity theft is a concern even though they said it's only for information and security.
Hi, Jay Chan. We’re truly sorry for the frustration this has caused. Your security is very important to us, and sometimes additional verification is needed to protect accounts. We understand how confusing this can feel and apologise for any mixed messages. All personal information is kept safe and only used for verification. Our team would be happy to guide you through the process and get your account back on track. Please reach out to us at [email protected] For any privacy concerns, you may refer here: https://www.seagm.com/document/privacypolicy Thank you for your patience and understanding.
共 742 条符合条件的评价
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