SEA Gamer Mall Sdn Bhd is an established global digital goods and services platform for gamers, game developers and publishers.
以上内容由商家自行提供，未经平台核实。SEAGM（seagm.com）在 OK.one 的综合评分为 3.1 分（满分 5 分），基于本站收录的 742 条用户评价，属于购物与时尚分类，口碑一般。评价两极分化：52% 给出 4 星及以上，同时 27% 打了 1 星；商家回复了 100% 的差评；近 12 个月新增 373 条。数据最后更新于 2026-10-25。
Reviewers had a great experience with this company. Customers frequently praise the impressively fast delivery times and smooth payment transactions that make purchasing various digital items extremely convenient, easy, and reliable. People also consistently note the highly responsive live chat features and genuinely helpful support team members who quickly assist with any questions. Some reviewers were not happy with mandatory identity verification steps, recurring system errors, and occasional frustrating delays when waiting for purchase approvals. A few individuals additionally mentioned experiencing completely unhelpful customer service or completely unfulfilled digital orders when unexpected problems arose during their recent online transactions.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。Thank you for your lovely feedback, Mohammed Duleimy! We’re happy to know you had a smooth experience with SEAGM and found our team helpful and friendly. We truly appreciate your support and look forward to serving you again!
I used to purchase from this site but recently when i purchased digital gift cards,my purchase was successfully but when i checked my order, i was present to fill up KYC form. I uploaded all necessary documents with the assistance from there live chat but all of sudden they are asking me about my previous card details, interrogating like a criminal. It was so frustrating that i have to cancel my orders. Still not refunded yet. Never using this site again.
Hello, Sujit Maharjan. We’re truly sorry for the frustration and disappointment caused by this experience, especially after you had already provided the requested documents and spent time communicating with our support team. The KYC and payment verification steps are carried out to validate the payment and help ensure the security of both our customers and SEAGM. However, we’re truly sorry if the process, or how our support team requested the additional information, didn't provide the experience you expected. We’ve also checked your order and can confirm that the refund is currently being processed. The refund will be issued in full, with no additional fees or deductions. We sincerely apologise that the overall experience, including your interaction with our support team, left you feeling disappointed. We’ll take your feedback seriously and review how we can provide clearer and more considerate assistance in similar situations. Thank you for your patience while the refund is being processed, and we’re sorry again for the inconvenience caused.
Thank you for your lovely feedback, Vsv Bsb! We’re delighted to know you had a pleasant experience with our team. Your kind words mean a lot to us, and we look forward to assisting you again!
Hi it’s litterally been the second time I have bought gift cards from this site around 200$ worth but every time it says it already has been redeemed this is actually a very big problem I can show proof ticket : Re: Request #89309: 35371100130857468470
Hello, Le big O. We sincerely apologize for the frustration and inconvenience caused by these gift card issues, especially after you’ve made multiple purchases with us. We understand how concerning this must be, and we’d like to look into the matter properly. Please submit a support ticket with the relevant order details and proof of the redemption errors. Once submitted, kindly share the ticket number with us so our team can locate your case and investigate further. If you’ve already contacted our team, you may simply update your review with the existing ticket number. This will help us follow up on your case more efficiently. Thank you for bringing this to our attention. We appreciate the opportunity to review the matter and assist you further.
Thank you for your kind review, SAMBU JR. Roberto L! We’re pleased to know you had a quick and hassle-free experience with SEAGM. We truly appreciate your support!
very fast response all it took is verifying the email
Thank you for sharing your experience, Crescent Arcfield! We’re happy to know everything was handled quickly and smoothly. We truly appreciate your support and hope to serve you again soon!
Thank you so much for your wonderful feedback, Asiahtul Shahrullail! We’re delighted to know you had a positive experience with our team. Your kind words truly mean a lot to us, and we look forward to assisting you again!
REFUND, THERE IS A OPERATER NAMED JENIFER JR. WHICH IS SHE HELP ME OUT FROM A FAILED TOP UP. GREAT
Hi, Sashi Arvein. Thank you so much for your wonderful feedback! We’re glad Jennifer was able to assist you and help resolve the issue with your top-up. We’ll be sure to share your kind words with Jennifer. Your support truly means a lot to us!
Thank you for your 5-star support, Sai! We truly appreciate you taking the time to leave us a review. It means a lot to our team, and we hope to continue providing you with a great experience!
So far I have been using their service for a while now and they have been pretty legit with good communication when needed
Thank you for your continued support, Mario Williams! We’re truly grateful to have you shopping with SEAGM over time. It means a lot to know you’ve had a consistently positive experience with us. We look forward to serving you again!
Amazing honestly, super fast, and very cheap. Saved my life
Thank you for the amazing feedback, King Crimson! We’re thrilled to know SEAGM came through when you needed it. Your support means a lot to us, and we hope to be your go-to again in the future!
great live chat helping me refund and cheapest website for top up
Thank you for sharing your experience, Yus! We’re glad you had a positive interaction with our team. Your support and trust in SEAGM are truly appreciated, and we hope to see you again soon!
first time i buy steam wallet tapi pengesahan slalu gagal . but the customer service yasuo are very friendly and assist me what i need to do . this website are trusted guys .
Thank you for sharing your experience, Tupai! We’re glad Yasuo was able to guide you through the verification process and provide the assistance you needed. We’ll be sure to pass along your kind words to Yasuo. We truly appreciate your trust in SEAGM!
I received my refund request very quickly.
Thank you, Mirsyalni, for your kind support! We’re grateful you chose SEAGM and took the time to share your experience. We hope to welcome you back again soon!
Me paas ye experience many days
Thank you for your 5-star rating, Vivek! We’re grateful for your support and happy to have you as part of the SEAGM community. Wishing you a great experience every time you shop with us!
Thank you for sharing your feedback, Fendy Uooze! We’re delighted to know you had a positive experience with SEAGM. We truly appreciate your support and hope to welcome you back again soon!
Customer service was quick to issue refund after encountering issues with topping up for valorant
Hello, Yeoh San Jie. We appreciate you taking the time to leave us a review! We’re pleased that our team could help bring the matter to a resolution. Thank you for choosing SEAGM, and we hope your next experience is a smooth one! 😊
Scams I was sent the wrong code that doesn't activate
Hi SUNNAT ALIEV, We sincerely apologize for the experience you had with us and truly appreciate your patience while we investigated the issue. After carefully reviewing the case, we have confirmed that the issue originated from our supplier’s side. We understand how frustrating this experience may have been, and we’re sorry for the inconvenience caused. Please feel free to contact us directly so we can assist you with the available refund option and work towards resolving this matter for you. Thank you again for your patience and for bringing this to our attention.
I bought four Battle.net Balance cards that were clearly listed as IN STOCK. My payment went through in full, and I was also put through a full day of KYC verification. Only after all of that did support tell me the cards were actually out of stock, with a 1–5 day wait. When I asked for a refund, the agent tried to deduct "fees" for their own failure to deliver. I then asked, reasonably, for either an immediate refund or smaller-denomination cards adding up to the same total — and got no answer at all. To be fair: stock problems genuinely happen, and that part is not necessarily any individual employee's fault. I understand that. But what came next is what makes this unacceptable — two full days of complete silence. No reply, no update, nothing, until the codes finally arrived. That silence is the real problem. It shows that once they have your money, they simply do not care about the customer and are not willing to do even the bare minimum to communicate or to smooth over a conflict. Because of the delay and the false "in stock" listing, I also missed a gaming session I had planned in advance with a friend specifically around this purchase. How they could improve: display stock accurately in real time; disclose any stock issue BEFORE taking payment and before making customers complete KYC; refund in full without deducting fees when the failure is on their side; and — most basic of all — actually reply to customers within a reasonable time. I did receive the balance in the end, but after being treated this way I will not be buying from SEAGM again.
Hello, Danil. We’re truly sorry for your experience with this order. We understand how frustrating it must have been to complete your purchase and verification, only to be told the cards were unavailable and that you had to wait without receiving the communication you expected. Although the order was eventually delivered and completed, we recognise that this does not take away from the frustration caused by the delay and, especially, the lack of updates during that time. Thank you for taking the time to share your experience in detail. We’ll take your feedback seriously and review how we can improve our stock information and communication with customers, particularly when an order cannot be fulfilled as expected. We genuinely regret that this experience left you feeling let down by SEAGM.
Thank you for the fantastic feedback, Kumalala! We’re delighted to know you’ve had such a positive experience with SEAGM. Your support means a lot to our team, and we hope to keep giving you great experiences!
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