Reviewers had a great experience with this company. Customers frequently praise the impressively fast delivery times and smooth payment transactions that make purchasing various digital items extremely convenient, easy, and reliable. People also consistently note the highly responsive live chat features and genuinely helpful support team members who quickly assist with any questions.
Some reviewers were not happy with mandatory identity verification steps, recurring system errors, and occasional frustrating delays when waiting for purchase approvals. A few individuals additionally mentioned experiencing completely unhelpful customer service or completely unfulfilled digital orders when unexpected problems arose during their recent online transactions.
Purchased codes can be delivered through 3rd party sites. SEAGM advertise codes as in stock and fast delivery, but the service they link you to has no stock so they just leave you waiting for days. Customer service couldn't care less.
SEAGM 回复2026-09-15
Hello, Jason. We sincerely apologize for the frustration caused by the delay and the experience you described. This is not the experience we aim to provide, and we understand how disappointing it can be to wait for an order when fast delivery is expected.
As no order details were provided in the review, we’re unable to check the specific case from here. Please contact our Support Team at [email protected] and provide your order or ticket details. You may also include the ticket number in your review so we can locate the case and look into it further.
We take your feedback seriously and would appreciate the opportunity to review what happened and assist you.
bought a $15 aud nintendo eshop giftcard, transaction was super fast, got my code immediately, thanks! will buy again in the future
SEAGM 回复2026-09-15
Hello. Thank you for your wonderful 5-star review! We’re delighted to hear that your Nintendo eShop Gift Card was delivered quickly and that you received your code immediately. We truly appreciate your support and look forward to serving you again in the future!
Hello, Matt Daniel. Thank you for your 5-star review! We’re glad to hear that our representative was accommodating and provided fast assistance. We truly appreciate your kind feedback and support!
Thank you for your 5-star review! We’re delighted to hear that you found SEAGM trusted, easy to use, and fast. We truly appreciate your support and look forward to serving you again!
Their customer service is A+. You won't be left wondering who would reply to your messages. They're are instant to reply.
SEAGM 回复2026-09-12
Hello, Tinkeo Osborne Tinkerame. Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had such a positive experience with our Customer Support Team. Providing prompt and responsive assistance is important to us, and we’re glad we could be there when you needed us. We truly appreciate your support!
I bought a pubg code from SEAGM, and it's not valid so I couldn't use it. I contacted the live agent but he was not helpful at all. Why do I need to wait for them to check on their supplier when I bought the code from them? They also said I need to wait from 1-5 business days to have the answer.
SEAGM 回复2026-09-12
Hello, Hai Lam. We sincerely apologize for the inconvenience and frustration caused by the invalid PUBG code and the waiting time involved. We understand how disappointing it is when a purchased code cannot be used immediately.
We can see that you have already submitted a report, and the case is currently under checking. Our team is reviewing the issue with the relevant supplier to verify the code and transaction details. We kindly ask for your patience while the investigation is in progress. We will update you as soon as we receive the outcome.
We take this matter seriously and appreciate your understanding.
i ordered gold at 02-09
didnt recieve my gold, contacted customer support.
they told me to wait, now 20 days later they tell me again i have recieved it but i dont have any
-5 stars
update
they asked me to contact twds, i did, they told me they cant find it, i showed it to seagm, they still not giving me the gold.... scammers!
dont buy gold here
SEAGM 回复2026-09-11
We’re truly sorry for the long wait and frustration this has caused. We understand how disappointing it is to have been waiting without receiving a satisfactory update.
We’ve received your report and support ticket, and our team is already following up with the relevant team to speed up the checking. Please rest assured that your case has not been overlooked, and we’ll do our best to get this resolved as soon as possible.
Thank you for your patience and understanding while we work on this.
Experience is Very Helpful and Very Excellent actually Very Super Excellent That's All.
SEAGM 回复2026-09-11
Hello, Haseeb Ahmed. Thank you for your amazing 5-star review! We’re truly happy to know you had such a positive experience with SEAGM. Your kind words mean a lot to our team and motivate us to keep delivering great service. We look forward to serving you again!
Easy to navigate. Great security checks. Great live chat and amazing customer service from Zyren.
SEAGM 回复2026-09-08
Thank you so much for your wonderful feedback, Anand001! We’re glad to hear that you found our platform easy to navigate and appreciated our security measures. It’s especially great to know that Zyren provided you with amazing customer service. We’ll be sure to share your kind words with them. Thank you for your support!
Hello, Panda Desu. We sincerely apologize for the delay and any frustration caused by the slow processing. We’d like to look into this and assist you further.
As there is no order number or ticket number provided in the review, please contact our customer support team at [email protected] with your order details. We’ll review the matter carefully and assist you as soon as possible.
Thank you for your 5-star review, Tekniatec! We’re glad to hear you had a good experience with our services. We truly appreciate your support and look forward to serving you again!
Thank you very much for your help. You guided me very quickly and simply. Good luck
SEAGM 回复2026-09-08
Thank you very much for your kind feedback,Hardi! We’re delighted to hear that our team was able to guide you quickly and make the process simple for you. We truly appreciate your support and wish you all the best as well!
DO NOT BUY FROM HERE
they switch my steam account region by paying from another country that was not the one i asked
I bought 1000 Russian Rubles on a Russian Steam account and i recived my Kazzakhstan Money and my accont being changed from Russia To Kazzakhstan
SEAGM 回复2026-09-08
Hello, Gherghel Adrian. We sincerely apologize for the inconvenience and understand your concern. In some cases, Steam may automatically follow the currency associated with the account and convert the credited amount accordingly, depending on the account’s current region and currency settings.
However, we understand that you expected the original Russian Rubles denomination. Please contact our customer support team via LiveChat or email us at [email protected] with your order number and relevant screenshots. We’ll be happy to review the transaction and clarify what happened.
Seriously fix your service! Delivery system for Punishing Gray Raven is not working for weeks and my money is stuck on balance. Sending tickets to support are auto-closed and chat can only refund to balance!
SEAGM 回复2026-09-08
Hello, Roberto Colares. We sincerely apologize for the inconvenience and frustration caused by the delivery issue with Punishing: Gray Raven. We understand how concerning it is when your funds remain in your balance while the service is unavailable.
As there is no order number provided in the review, please contact our customer support team at [email protected] and include your ticket number. You may also attach a screenshot of this review to the ticket so our team can locate and review the matter more efficiently.
We take your feedback seriously and will do our best to assist you with the issue.
I originally purchased 35 PSN $25 codes from SEAGM on August 29, 2026. Unfortunately, when I checked the codes, 27 out of the 35 had already been redeemed.
I contacted SEAGM support and provided the requested information and evidence. The investigation took longer than I expected and required several follow-ups, which was frustrating.
SEAGM eventually completed their investigation and confirmed that the issue was caused by their supplier.
I’m now updating my review to reflect the final outcome. SEAGM refunded the affected amount to my SEAGM balance and also provided discount coupons as a goodwill gesture. I have used the resolution provided and consider the matter fully resolved.
While the overall process could have been faster and smoother, I appreciate that SEAGM ultimately acknowledged the issue, took responsibility, and provided a satisfactory resolution.
Thank you to the SEAGM team for resolving the case.
SEAGM 回复2026-09-05
Hello, Yousef Hammad. Thank you for taking the time to update your review and for allowing our team to resolve the matter.
We sincerely apologise for the inconvenience and frustration caused, particularly with the time taken to complete the investigation. We understand that having to follow up several times can be disappointing, and we appreciate your patience throughout the process.
We’re glad to know that the resolution provided has addressed the issue to your satisfaction. Your feedback is important to us, and we will take it into consideration as we continue improving our processes and support experience.
Thank you again for your understanding and for recognising our team’s efforts to resolve the matter. We truly appreciate your support and hope to provide you with a smoother experience in the future.
Hello, Andrei Bellon. Thank you for the 5-star rating! We truly appreciate your support and are glad to know you had a positive experience. Your feedback encourages our team to continue providing reliable and efficient service. We look forward to serving you again!
Till now, the speed of Customer Service answering are quite fast.
SEAGM 回复2026-09-05
Thank you for your 5-star rating,RActive! We’re glad to know you’ve had a positive experience with our support team. Your support means a lot to us, and we’ll continue working to provide prompt and reliable assistance whenever you need us. We look forward to serving you again!
I am so disappointed I recruited so many people to use seagm only yo find on my last minute when I had to help a friend on his pk match. I recharged and my diamonds were never received. She lost the match even the refund will take a month to reflect on my bank account. I will all the people I recrited could stop using this app because they will blame for untrustworthy of of this app. I am sooo hurt
SEAGM 回复2026-09-04
Hello, Sandiswa Mgwele. We’re truly sorry to hear about this experience, especially given the urgency of your purchase. We understand how disappointing it must have been when the recharge was not received in time.
Please know that we take cases like this seriously and would appreciate the opportunity to review what happened. If you have not already done so, please contact our support team via LiveChat or submit a ticket under your SEAGM account with the order details. Our team will investigate the transaction and assist you accordingly.
We sincerely apologize for the inconvenience and frustration caused, and we appreciate you bringing this to our attention.
Thank you for your wonderful 5-star rating, Zanyy! We’re truly grateful for your support and are happy to know you had a positive experience with our service. Your kind feedback encourages our team to keep delivering a great customer experience. We look forward to serving you again!
I like ease of payment.
What I don't like KYC, money paid out but have to wait for KYC approval. Hopefully this is a one time thing. Other vendors where I purchase the same product, don't have to KYC.
SEAGM 回复2026-09-03
Hello, Viti. Thank you for your feedback.
We understand your concern regarding the KYC verification process and the waiting time involved. KYC is an important security measure that may be required by our system to help protect our customers and their transactions. We also understand that this may be less convenient compared with your experience with other vendors.
We truly appreciate your feedback and will take it into consideration as we continue to improve our services and customer experience.
We appreciate your patience and understanding, and we hope your future purchases with SEAGM will be smooth and hassle-free. Thank you for choosing SEAGM!
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