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购物与时尚

SEAGM

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742 条评价

3.1742 条评价
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关于 SEAGM

数据更新
网站
seagm.com
分类
购物与时尚
所在地
马来西亚
状态
待认证
近 12 个月
373 条评价
差评回复率
100%(284/285 条)
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商家自述

SEA Gamer Mall Sdn Bhd is an established global digital goods and services platform for gamers, game developers and publishers.

以上内容由商家自行提供,未经平台核实。

SEAGM靠谱吗?

SEAGM(seagm.com)在 OK.one 的综合评分为 3.1 分(满分 5 分),基于本站收录的 742 条用户评价,属于购物与时尚分类,口碑一般。评价两极分化:52% 给出 4 星及以上,同时 27% 打了 1 星;商家回复了 100% 的差评;近 12 个月新增 373 条。数据最后更新于 2026-10-25。

评价综述

AI 生成

Reviewers had a great experience with this company. Customers frequently praise the impressively fast delivery times and smooth payment transactions that make purchasing various digital items extremely convenient, easy, and reliable. People also consistently note the highly responsive live chat features and genuinely helpful support team members who quickly assist with any questions. Some reviewers were not happy with mandatory identity verification steps, recurring system errors, and occasional frustrating delays when waiting for purchase approvals. A few individuals additionally mentioned experiencing completely unhelpful customer service or completely unfulfilled digital orders when unexpected problems arose during their recent online transactions.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

If ur code doesnt work.

I bought a code and at first it didnt work, but apparently the code had to still been activated, so if any problems arise just contact support and it will get fixed. The guy that fixed my problem was Rachael

SEAGM 回复2020-09-19

Thank you for the great review! We’re so happy you loved the services that our customer support provided to you. Come back and see us soon. Cheers!

Worst Service + Worst customer service

I orderd an item that it was not stated as "out of stock" , after contacting the support through livechat they said that "there is no stock now if we have stock, we will process it" I told them to reverse the webmoney payment and it was not my fault . they reversed it to seagm points which i dont need. I insisted to get my money back they said that they will have to wait three days to process your refund Professionally they should take responsibility for not stating that item is out of stock. After insisting in live chat they closed it on my face . Order No. C24668978 Edit : refund recieved next day , stars changed from 1 to 3 .

SEAGM 回复2020-09-17

Dear Customer, We apologize for the bad experience you had in SEAGM. Regarding your order that you request for a refund, it's been refunded successfully to your payment option. Kindly have a check. In addition, for the refund time taken back to the payment method is 1-3 working days. Please reach out to [email protected] if you have further inquiries. We hope to have the opportunity to serve you soon. Thank you and we truly apologize for the inconvenience this has caused you.

This is really great

This is really great I dare say it is a great site both in terms of price and support Edit: Everything was great but they removed PayPal and WebMoney! Please return

SEAGM 回复2020-09-13

Hi! Thank you so much for taking the time to leave us this amazing review.

Wow seriously

Wow seriously, these guys are no different than OffGamers, they do not refund even with evidence from the Game Support that they sold a used code. How dare you say it was VALID when the game support evidently shared that the code was redeemed THREE DAYS before my purchase. Edit: They refunded the amount, I appreciate it, thank you. But I am not sure if they would if I hadn't been persistent and independently consulted the Game Support to counter their findings that presumably it was "valid" (since initially, I had a bad experience with a previous case and unable to verify with the game).

SEAGM 回复2020-08-04

Hi, please share the details of your issue at [email protected] so that we can look into it & assist you in the best possible way.

Code purchased

Code purchased, put into the Switch and told it’s not a valid code. Verified with Nintendo, it’s not a code that was already used, it’s not even formatted like their codes, they assume it was just made up on the spot. Update. After their response they refunded my purchase in store credit, and I was able to use it on something else. Frustrating that it took so long to get it refunded, and that the first thing I tried to purchase didn’t work. I probably won’t shop from again, but I would no longer discourage others from trying.

SEAGM 回复2020-07-12

Dear Customer, We received your complaint, and our customer service team is now looking into the issue. Thank you for bringing this matter to our attention. We will provide a more substantive response to your problem and a suitable solution as soon as possible. Thank You.

It was a quick response.

It was a quick response. The issue was abit tough to get through but the solution to reset the pw was good.

SEAGM 回复2020-06-29

Hi! We are so grateful for your kind words. Thanks for sharing your review with us and the community.

It works but not working well

It works but not working well. Most time payments are failing n when I click the credit/ debit card option for payment , the form doesnot show up to fill the card details.

SEAGM 回复2020-06-11

Hi, please share the details of your issue at [email protected] so that we can look into it & assist you in the best possible way.

Humble opinion.

Been pleasure dealing with SEA Gamer Mall for many years. Never been disappointed and wish to get more and more good customer service as present.

SEAGM 回复2020-06-10

Hi, thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

Late service

Late service,,,i dont get my order still now...

SEAGM 回复2020-05-22

Hi, As per checking, your order was completed recharge. Kindly login to your game and have a check. We apologize for any inconvenience caused. If you have any questions, please feel free to contact our support. Live chat URL >>> https://bit.ly/2xkTnTQ Thank you & have a great day!

Great first experience overall

Support was prompt and the delivery was almost instantaneous

SEAGM 回复2020-05-16

Hi, thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

Very good

Please help me for this problems

SEAGM 回复2020-05-12

Hi!Here is the guide for how to redeem Pubg M UC (Global) 1 Visit https://www.midasbuy.com/ot/redeem/pubgm and enter your pubg m player id. 2 Enter the code, and then click ok to redeem. 3 You will receive the UC in your Pubg Mobile account immediately after redemption. Note: This product is not applicable for China / Japanese / Korean / Taiwan / Vietnam servers. For any issues or inquiries, you may contact us at customer service live chat URL >>> https://bit.ly/2xkTnTQ Thank you.

Not completely satisfying experience!

I was a first buyer and I didn't get a good service since I purchased a gift card and the code couldn't be redeemed. And I was needed to file a complaint but it really took so much time. And I had to complaint to the other platforms first until they speed up my pending report. I also checked it with Google play support specialist to help me. And turned out my code couldn't be found on their system. Just imagine you are a first buyer, expecting your gift card to get this issue. Of course I would think it's a fake code. After a whole week waiting and just after I complaint on other platform, they soon fixed it. And it turned out a typo code. That was so unprofessional and dangerous. I was giving a 1 star because of the unprofessional treatment of the customer service live chat and admin support and also the slow handling. But since they finally gave me a correct code I gave them 2 star. Because it's really an unpleasant experience buying here. Could be better so you won't lose customers.

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