Reviewers had a great experience with this company. Customers frequently praise the impressively fast delivery times and smooth payment transactions that make purchasing various digital items extremely convenient, easy, and reliable. People also consistently note the highly responsive live chat features and genuinely helpful support team members who quickly assist with any questions.
Some reviewers were not happy with mandatory identity verification steps, recurring system errors, and occasional frustrating delays when waiting for purchase approvals. A few individuals additionally mentioned experiencing completely unhelpful customer service or completely unfulfilled digital orders when unexpected problems arose during their recent online transactions.
Fast tech support smooth paiment I had great experience buying from seagm and I m happy client
SEAGM 回复2020-04-25
Thanks for your kind words. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So we look forward to seeing you again.
It's a pretty good experience when I bought Nintendo eshop voucher, especially because it's cheaper than any other provider in my country (Indonesia). But, if only there's automatic verification without having to chat the customer service and send all the details about the payment receipt, it would be more pleasing to the customer.
Thanks
SEAGM 回复2020-04-02
Thanks for your kind words and we look forward to seeing you again.
A great platform to buy digital goods. Products are legit and ordering is smooth and fast. Lower price compared to other markets, though it would be great to implement the membership discount to all products. It is because I don't feel my diamond membership discount. I would also like to suggest more payment methods here in the Philippines.
SEAGM 回复2020-04-01
Hi!FYI SEAGM members are able to accumulate points with each successful purchase to reach a higher level of membership. The higher the membership level, the more/higher the discounts you can enjoy on certain items from SEAGM.
For more info, please refer here >> https://www.seagm.com/page/index?view=membership
Do contact us via [email protected] if you have any feedback to us.
Thank You
A lot of items to purchase and a lot of games to top up
Good customer service
I'll give The 5th star if they deliver faster for Sapphire members as we don't get discounts on all services
SEAGM 回复2020-03-23
Thanks for your kind words and we look forward to seeing you again.
I don't know how well the service works if you are able to access it, but I cannot use it.
First I tried to pay via PayPal and my payment was rejected to which the chat person replied (in terrible English) that the amount I wanted to buy was too high for PayPal. Second, I use my bank account and it again doesn't work since my verified phone number is from a different country than my bank account. Why they have that rule, I do not know.
SEAGM 回复2020-02-19
Thanks for your feedback. Kindly note that our system uses fraud solutions to manage our Paypal and credit card payments. The solution uses algorithm and machine learning to determine whether it's safe to accept the payment. You're advised to purchase with a lower amount or try again with a different payment method.
Appreciated for your feedback.
FYI, no payment verification is required when making a purchase at SEAGM, we would like to know what payment verification do you mentioned. Please inbox us via [email protected] to investigate your issue.
Thank you and sorry for the inconvenience caused.
Hi, Kindly contact our Customer Support team for your issue that you met. If you haven’t already contacted them, you may do so via LiveChat, https://goo.gl/RnRlUb Thank you and have a nice day.
I've bought 3 Google Play Gift Cards so far from here, they're legit and it works. The customer service is good. They've always helped me with my transactions well and quickly. Though whenever I do a payment through bank transfer I'd need to confirm that to the live service people. It would be nice if there was an easier way to do this without it being as tedious. Thank you.
SEAGM 回复2020-01-11
Hi! We are so grateful for your kind words. Thanks for sharing your review with us and the community.