Awful experience. I paid for a premium residential/ISP IP that was supposed to be clean, but ended up with serious reputation issues and a very high fraud score.
When you ask for a replacement because the IP they provided has problems, they'll eventually refuse any further replacements — even when the replacement IP develops problems too. They also refused a refund.
Support even told me “It is not possible to mention everything on our website” when I questioned their replacement restrictions.
If I'm paying a premium price for a clean IP, I expect to actually receive and maintain a reasonable-quality IP — not be stuck with a bad one and told there's nothing they can do.
Definitely won't be renewing.
PS. they have lots of fake reviews lol
This is the WORST, most DISHONEST, and SCAMMIEST company I’ve ever dealt with. IPBurger.com charged my card $1800 USD without my permission, and when I contacted support to fix the issue, they pretended to "investigate." I sent them full proof — transaction records, screenshots, everything.
And what did they do? They shut down my account. No refund. No reply. Just GONE.
These people are criminals hiding behind a website. They literally took my money and ran. $1557 vanished, and all I got in return was silence and a closed account. That’s fraud. That’s theft.
DO NOT TRUST THIS COMPANY. They are thieves. They steal your money and then vanish.
Their “support team” is a joke — no answers, no help, just empty lies and then radio silence.
I’ve filed complaints with the BBB, my bank, and every fraud reporting authority I can find. I’m going to post this everywhere until people know what they really are — a shady, dishonest, money-grabbing scam.
RUN from IPBurger. DO NOT give them a single dollar. If you already did, watch your bank account and report them immediately.