World of Books - Sell Your Books（sell.worldofbooks.com）在 OK.one 的综合评分为 4.4 分（满分 5 分），基于本站收录的 278 条用户评价，属于媒体与出版分类，口碑良好。83% 的评价为 4 星及以上，8% 为 1 星；商家回复了 100% 的差评。数据最后更新于 2026-08-10。
用户怎么说
P
Paula Bonner · 写过 1 条评价 · 体验于 2026-08-03 ·
★★★★★
令人震惊的客户服务
令人震惊的客户服务 - Yodel 损坏了我的以旧换新，聊天机器人阻止了所有帮助
我向 World of Books 发送了价值 20.25 英镑的以旧换新（交易 ID：11420230]）。约德尔在运输过程中严重损坏了盒子。约德尔自己的官方送货照片显示盒子被完全摧毁。约德尔证实，图书世界持有运输合同，必须提出投诉。
我尝试过发送电子邮件并使用您的聊天机器人“Nora”，但聊天机器人完全阻止我与人交谈或解释问题。由于你们快递员的疏忽，我损失惨重。我需要一位高级客户服务代理立即联系我，告知我的交易 ID：11420230，以解决我的付款问题。
World of Books - Sell Your Books 回复2026-08-05
We are truly sorry to hear about the damaged trade-in and the difficulty you've experienced trying to resolve this issue, especially with our chatbot. We understand how frustrating it is to be out of pocket due to a courier's negligence and to feel blocked from getting assistance. Please email our customer service team with your trade ID and a brief description of the problem, and we’ll do our best to sort it out for you: [email protected].
All the best,
Sell your Books
We're glad to hear our process was straightforward for you! We appreciate your feedback regarding the books without barcodes. We understand this can be frustrating and we're always looking for ways to improve our inclusion criteria.
All the best,
Sell your Books
We understand your frustration regarding the delayed reprinted cheque. If you haven't already, please get in touch: [email protected], our team will be happy to assist you.
All the best,
Sell your Books
A
Adrian Kirby · 写过 6 条评价 · 已认证 · 体验于 2026-07-29 ·
★★★★★
很容易
非常简单，应用程序运行良好，上手速度很快。扣掉一颗星是因为他们给你的金额并不慷慨。
World of Books - Sell Your Books 回复2026-08-07
We're glad our app and pickup process worked well for you. We appreciate your feedback regarding the amount provided.
All the best,
Sell your Books
We appreciate your positive feedback! We're glad you find our system good. We understand your points about book prices and the shelf review process. We are always looking for ways to improve our features.
All the best,
Sell your Books
We understand your concern about the discrepancy in the number of books. If you haven't already, please get in touch: [email protected], our team will be happy to assist you.
All the best,
Sell your Books
Hello,
Thank you for sharing your review. We’re sorry to hear about your experience and would like the chance to put things right. Please email our customer service team at [email protected] with your trade ID and a brief description of the issue, and we’ll do our best to resolve it quickly.
We appreciate you bringing this to our attention and giving us the opportunity to improve.
Kind regards,
Sell your Books
We're delighted to hear that you found the entire process faultless and easy! We appreciate your understanding and valuable feedback.
All the best,
Sell your Books
We are so happy to hear you found the process easy and appreciate your understanding regarding offer fluctuations. We're also glad you value the "shelf" feature for books awaiting offers. Thank you for your positive feedback!
All the best,
Sell your Books
Hello,
Thank you for sharing your review. We’re sorry to hear about your experience and would like the chance to put things right. Please email our customer service team at [email protected] with your trade ID and a brief description of the issue, and we’ll do our best to resolve it quickly.
We appreciate you bringing this to our attention and giving us the opportunity to improve.
Kind regards,
Sell your Books
M
Marie · 写过 1 条评价 · 已认证 · 体验于 2026-07-22 ·
★★★★★
对拒绝感到失望不是……
对拒绝邮件没有被退回感到失望。本来不会发送
World of Books - Sell Your Books 回复2026-08-07
We understand your disappointment regarding the rejections not being returned. We are reviewing our process to ensure better communication.
All the best,
Sell your Books
We're so happy to hear you found our scanning process easy and convenient! We appreciate your feedback regarding payment speed and are always working to improve our services. Thank you for your kind words!
All the best,
Sell your Books
We are so pleased to hear how convenient our selling process is for you! It's wonderful to know that our scanning and postage-paid system makes it easy to sell your books. We truly appreciate you sharing your positive experiences with us. Thank you for your continued support!
All the best,
Sell your Books
F
Frank Celona · 写过 4 条评价 · 已认证 · 体验于 2026-07-22 ·
★★★★★
交易的简单性
交易非常简单。我不知道如何才能更容易，扫描条形码，获取报价，然后就完成了。运送书籍并获得付款。
World of Books - Sell Your Books 回复2026-08-07
We're so glad you found our process straightforward and efficient! We designed it to be as simple as possible, and we appreciate you highlighting how easy it is to use. Thank you for your positive feedback.
All the best,
Sell your Books
L
Lullubell · 写过 12 条评价 · 已认证 · 体验于 2026-07-27 ·
★★★★★
用二维码代替打印……
使用二维码而不是打印标签，我们地区有多种橱柜可供选择。
钱立即转入我的帐户。
World of Books - Sell Your Books 回复2026-08-07
We're so glad to hear you found our QR code option convenient and appreciated the prompt money transfer. Thank you for your positive feedback!
All the best,
Sell your Books
Hello,
Thank you for sharing your review. We’re sorry to hear about your experience and would like the chance to put things right. Please email our customer service team at [email protected] with your trade ID and a brief description of the issue, and we’ll do our best to resolve it quickly.
We appreciate you bringing this to our attention and giving us the opportunity to improve.
Kind regards,
Sell your Books
