Hello,
Thank you for sharing your review. We’re sorry to hear about your experience and would like the chance to put things right. Please email our customer service team at [email protected] with your trade ID and a brief description of the issue, and we’ll do our best to resolve it quickly.
We appreciate you bringing this to our attention and giving us the opportunity to improve.
Kind regards,
Sell your Books
We're so glad to hear you found our app wonderful and the shipping label creation easy! It's fantastic to know the books are going to a good home.
All the best,
Sell your Books
We're so pleased to hear that our step-by-step instructions made the process simple and that you appreciated the email updates. It's great to know your check arrived quickly!
All the best,
Sell your Books
M
Magmae · 写过 22 条评价 · 体验于 2026-08-05 ·
★★★★★
保持警惕并检查他们报告的处理情况
我已经与 Sell your Books（我相信也称为 World of Books 和 Ziffit）进行了 12 次交易，以出售我已故丈夫的图书馆。一切开始都很顺利，但后来我注意到处理时间似乎变得越来越长。随之而来的是错误。我已经四次不得不对“我的盒子里没有收到书”的说法提出异议。第一次之后，我开始把编号的纸片塞进每本书中，以验证包装的数量。我还在包装前拍了一张藏品的照片，甚至还附上了一份清单，要求加工者仔细检查。扣除的零星英镑并不是重点，因为书籍的报价并不高。我现在不信任他们的处理程序，当我在清单和包装上非常小心时被告知不包括书籍时，我感到非常沮丧。我现在实际上感到很受伤，尤其是当我上次交易严重减少时，因为他们说有 7 本书丢失了！我对这家公司的信任受到了严峻的考验，现在我觉得他们的诚实度受到怀疑。
请仔细检查您发送的内容，并对处理过程中的任何错误提出异议。
我对 26 年 6 月 8 日回复的反应
我发现标准的（可能是人工智能组成的）回复相当侮辱性。我已经通过应用程序的“联系我们”部分发送了一封有关我最新贸易问题的电子邮件。我收到了回复，为我的“失踪”书籍提供了一些额外的钱（好像这是一个特殊的一次性安排）。如果你应该抱怨的话，这似乎是他们的标准做法。现在我知道书并没有丢失，我觉得这笔钱理应是我的，但加上额外的金额，它仍然比原来的报价少了 9 便士！对于这家公司来说，这是购买某些书籍的金额。
我真的不明白为什么他们不公平竞争，人们会继续与他们愉快地交易，交易标准绝对应该看看他们的做法！
我怀疑我对下面引用的地址的回复（Trustpilot 不允许我完整地写下这个）
我确实发送了，将会实现任何目标。
World of Books - Sell Your Books 回复2026-08-06
Hello,
Thank you for sharing your review. We’re sorry to hear about your experience and would like the chance to put things right. Please email our customer service team at [email protected] with your trade ID and a brief description of the issue, and we’ll do our best to resolve it quickly.
We appreciate you bringing this to our attention and giving us the opportunity to improve.
Kind regards,
Sell your Books
T
Tim Nutkins · 写过 32 条评价 · 已认证 · 体验于 2026-07-27 ·
★★★★★
出色的客户支持
良好的客户支持。价格优惠。快速付款。出色的后期投放。
简单的应用程序。
World of Books - Sell Your Books 回复2026-08-07
We're so happy you found our customer support and prices great, and appreciated the quick payment and In-Post drop-off. We're glad our app was easy to use!
All the best,
Sell your Books
C
Carol Belding · 写过 2 条评价 · 体验于 2026-08-05 ·
★★★★★
付款快速且易于发货
World of Books - Sell Your Books 回复2026-08-07
We're so glad to hear that you had such a positive experience with our service, finding both the payment and shipping processes easy. Thank you for your kind words!
All the best,
Sell your Books
J
Janet Warren · 写过 16 条评价 · 已认证 · 体验于 2026-07-29 ·
★★★★★
轻松发送书籍并及时付款。
轻松发送书籍并及时付款。
谢谢
World of Books - Sell Your Books 回复2026-08-07
We're so pleased to hear that you found the process of sending your books straightforward and that you received prompt payment. Thank you for your positive feedback!
All the best,
Sell your Books
I
Ian · 写过 1 条评价 · 已认证 · 体验于 2026-07-22 ·
★★★★★
我发现该应用程序完成了所有工作并且......
我发现该应用程序完成了所有工作，现在我有了一些额外的零花钱
World of Books - Sell Your Books 回复2026-08-07
We're so glad our app helped you earn some extra pocket money! We appreciate your positive feedback.
All the best,
Sell your Books
M
Mrs K Johnson · 写过 9 条评价 · 已认证 · 体验于 2026-07-22 ·
★★★★★
受到推崇的
一切都非常简单，付款周转很快
World of Books - Sell Your Books 回复2026-08-07
We're delighted to hear that you found the process straightforward and experienced a quick turnaround with payments. We appreciate your positive feedback!
All the best,
Sell your Books
We appreciate your feedback regarding your recent experience. We are glad you found our pricing reasonable and appreciated the free shipping label and check payment option. We sincerely apologize for the website difficulties you encountered, including the scrolling issue and duplicate book listings. We are also addressing the fluctuating book prices to ensure a more consistent experience. We value your business and hope to improve for your future visits.
All the best,
Sell your Books
We're so pleased to hear that you experienced great service and found the process of selling your books to be fast and efficient. Thank you for your positive feedback!
All the best,
Sell your Books
M
Michelle · 写过 11 条评价 · 体验于 2026-08-05 ·
★★★★★
易于使用的计划为……筹集资金
易于使用的程序为我们的公共图书馆筹集资金。
World of Books - Sell Your Books 回复2026-08-07
We are so pleased to hear that our program was easy to use for fundraising for your public library. Thank you for sharing your positive experience!
All the best,
Sell your Books
S
Sylvester · 写过 2 条评价 · 已认证 · 体验于 2026-07-29 ·
★★★★★
简单高效
D
Daniel · 写过 1 条评价 · 已认证 · 体验于 2026-07-29 ·
★★★★★
易于使用的应用程序
易于使用的应用程序。 公平优惠。
World of Books - Sell Your Books 回复2026-08-07
We're so happy to hear you find our app easy to use and our offers fair. Thank you for your wonderful feedback!
All the best,
Sell your Books
We appreciate you taking the time to share your feedback. We are actively working on improving the label creation process and making it more intuitive. We also understand your desire for broader book acceptance and are exploring options to expand our donation program.
All the best,
Sell your Books
