Hi Tracey Scarlett, 💖
Thank you for your wonderful feedback! 🌸 We're so happy to hear that you appreciated our communication and customer service. Your kind words truly mean a lot to us! ✨
We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks! 💕
Hi Laquanya Jordan, 💖
Thank you for sharing your experience! 🌸 We're happy to hear that you love your shapewear and appreciate your support. We hope your next purchase is the perfect fit, and we look forward to welcoming you back soon! ✨
We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks! 💕
M
Mary Porter · 写过 1 条评价 · 已认证 · 体验于 2026-07-16 ·
★★★★★
我希望尽快全额退款。
Shapellx 回复2026-08-03
Hi Mary,
We’re sorry to hear that you’re requesting a refund. We understand how frustrating this situation must be and would like the opportunity to assist you as quickly as possible.
Please contact us at [email protected] so we can assist you further and resolve this matter.
c
customer · 写过 5 条评价 · 已认证 · 体验于 2026-07-22 ·
★★★★★
所有一切的尺寸都错误并且......
所有的东西都尺寸不对而且太小。没有人会向我发送退货说明。客户服务差
Shapellx 回复2026-08-03
Hi there,
We’re sorry to hear that the sizing did not meet your expectations and that you’ve had difficulty obtaining return instructions. We understand how frustrating this experience has been, and we sincerely apologize for the inconvenience. We’d like the opportunity to assist you with your return and make things right.
Please contact us at [email protected] so we can assist you further and resolve this matter.
Hi Betty, 😊
Thank you for sharing your feedback! ✨ We’re glad to hear that you’re happy with the quality of the materials and packaging. We’re sorry that one of the items wasn’t the right fit due to the cut, but we appreciate your understanding. We hope the return process goes smoothly and that you continue enjoying the rest of your purchase. 💕
We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!
Hi Sheri,
We're sorry to hear about the difficulty you've experienced with your return or exchange request. We understand how frustrating this must be, and we sincerely apologize for the inconvenience. Please contact us at [email protected] with your order number so we can assist you further and help resolve this matter as quickly as possible.
W
Wendy G · 写过 1 条评价 · 已认证 · 体验于 2026-07-22 ·
★★★★★
很棒的客户服务
优质的客户服务,优质的塑身衣!
Shapellx 回复2026-08-04
Hi Wendy G, 💖
Thank you for your kind words! 🌸 We're delighted to hear you loved both our customer service and the quality of our shapewear. Your support truly means the world to us! ✨
We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks! 💕
Hi Genesis,
We’re sorry to hear that the bra did not meet your expectations. We understand how disappointing it is when a product doesn’t provide the support, fit, and comfort you were looking for. We appreciate you taking the time to share such detailed feedback about the material, support, straps, fit, and design. Your comments are valuable and will be shared with our product team as we continue working to improve our products.
Please contact us at [email protected] so we can assist you further and resolve this matter.
Hi Vivian, 😊
Thank you for your wonderful feedback! ✨ We’re so happy to hear that you love your purchase. Your kind words and support truly mean the world to us. Enjoy your Shapellx, and thank you for choosing us! ❤️💕
We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!
M
Margaret Clark · 写过 1 条评价 · 已认证 · 体验于 2026-07-22 ·
★★★★★
整体合身,穿起来毫无困难。
Shapellx 回复2026-08-03
Hi Margaret, 😊
Thank you for your kind feedback! ✨ We’re delighted to hear that the fit was great and easy to put on. We’re so glad you had a comfortable experience with your purchase. 💕
We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!
D
Davetta · 写过 13 条评价 · 已认证 · 体验于 2026-07-22 ·
★★★★★
完美贴合且极其舒适
完美贴合且极其舒适!打算从他们那里买露背和无肩带文胸。
Shapellx 回复2026-08-03
Hi Davetta, 😊
Thank you for your wonderful feedback! ✨ We’re thrilled to hear that your purchase fits perfectly and is so comfortable. We’re excited that you’re planning to add a backless and strapless bra to your collection. We truly appreciate your support! 💕
We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!
S
SR · 写过 3 条评价 · 已认证 · 体验于 2026-07-22 ·
★★★★★
终极塑身衣
非常舒适且品质优良。绝对给你的身体带来曲线魅力。
Shapellx 回复2026-08-04
Hi SR, 💖
Thank you for your wonderful feedback! 🌸 We're thrilled to hear that you found your shapewear so comfortable, high-quality, and flattering. Your support means so much to us! ✨
We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks! 💕
Hi Julia R,
We're truly sorry to hear about your experience with our return process and customer support. We understand your frustration and sincerely apologize that we fell short of your expectations. Please contact us at [email protected] so we can review your case, assist you further, and work toward a resolution.
Hi Elizabeth,
We’re sorry to hear that the return process was slower than expected. We understand how frustrating it can be to wait for a return QR code, especially with the 30-day return window in mind. Your feedback is valuable, and we’ll share it with our team as we work to improve our return process and provide a smoother experience.
Please contact us at [email protected] so we can assist you further and resolve this matter.
Hi Sarah, 😊
Thank you for your wonderful feedback! ✨ We’re so happy to hear that you love the comfort of your bras and that your surprise box item was perfect. We truly appreciate your support and are glad you’re enjoying your Shapellx products. 💕
We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!
Hi there, 😊
Thank you for your kind feedback! ✨ We’re so happy to hear that our product helped you and that you’re very pleased with your experience. Your support means a lot to us! 💕
We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!
Hi Adriane, 😊
Thank you for your feedback! ✨ We’re glad to hear that the fit is perfect for you. We appreciate your note about the length and will share your feedback with our team as we continue improving our designs to better suit different body types. 💕
We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!
Hi Camilla, 😊
Thank you for sharing your feedback! ✨ We’re glad to hear that you love your jumpsuit and that it arrived on time. We appreciate your comments about the waist fit and sizing, and we’ll share your suggestions with our team as we continue improving our designs for a more comfortable fit. 💕
We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!
Hi Mia, 😊
Thank you for your amazing feedback! ✨ We’re thrilled to hear that you love our store and the quality of our materials. Your support and kind words mean so much to us! 💕
We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!
Hi Mrs. Seals,
We’re sorry to hear that the sizing did not meet your expectations. We understand how important the right fit is and appreciate your comment, which we’ll share with our team as we continue improving our sizing guidance.
Please contact us at [email protected] so we can assist you further and resolve this matter.