Hi Mrs. Dunn,
We’re sorry to hear about the delay with your order and the lack of updates you received. We understand how frustrating this must be, especially with your trip approaching. We apologize for the inconvenience and appreciate your feedback regarding communication. We’d like the opportunity to look into your order and assist you further.
Please contact us at [email protected] so we can assist you further and resolve this matter.
Hi Cheryl,
We’re sorry to hear that the garment did not meet your expectations for your specific needs. We appreciate your kind words about the ordering process and size guide, as well as your feedback about the product. We understand that finding the right shapewear can be a personal experience, and we’d be happy to help you find a style that better suits your needs.
Please contact us at [email protected] so we can assist you further and resolve this matter.
Hi Paula, 😊
Thank you for your wonderful feedback! ✨ We’re so glad to hear that you had a great purchase experience. Your support means so much to us, and we’re happy to have you as part of the Shapellx family. 💕
We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!
Hi Yolanda,
We’re sorry to hear about your frustrating experience with the exchange, return, and product issues. We understand how disappointing it is when items don’t fit or arrive with concerns, especially as a returning customer. We appreciate your support and would like the opportunity to review your concerns and help find a resolution.
Please contact us at [email protected] so we can assist you further and resolve this matter.
Hi Valencia, 😊
Thank you for your wonderful feedback! ✨ We’re delighted to hear that your order arrived quickly and that you love the true-to-size fit, color, and quality of your purchase. We truly appreciate your support and are happy you’re enjoying your Shapellx product. 💕
We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!
Hi Wilena, 😊
Thank you for your wonderful feedback! ✨ We’re thrilled to hear that you love the quality of your all-over shaper and that this is your second purchase with us. We truly appreciate your continued support and are so happy that you’re satisfied with your experience. 💕
We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!
Hi Olujoke, 😊
Thank you for your wonderful feedback! ✨ We’re so happy to hear that your order arrived on time and that you love the quality, comfort, and fit of your purchase. We truly appreciate your support and are glad it was perfect for your needs. 💕
We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!
Hi Carol,
Thank you for sharing your feedback. We’re glad to hear that you liked the quality and softness of the material. We’re sorry the fit did not work for your size and understand how important the right support and fit are. We appreciate your comments and will share your feedback with our team as we continue improving our products.
Please contact us at [email protected] so we can assist you further and resolve this matter.
Hi Harmoni, 😊
Thank you for your wonderful feedback! ✨ We’re delighted to hear that you had a great experience with our return process and that you’re loving the fit, feel, and shaping effect of your shapewear. We’re also happy to hear it received your husband’s enthusiastic thumbs up! 💕
We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!
Hi Robertine, 😊
Thank you for your amazing feedback! ✨ We’re thrilled to hear that our product is the best you’ve ever had. Your satisfaction and support mean so much to us, and we’re grateful to be part of your experience. 💕
We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!
Hi Tash,
We’re sorry to hear that the bra and waist trainer did not meet your expectations in terms of support and fit. We appreciate your feedback regarding the strong material, and we’ll share your comments with our team as we continue improving our products.
Please contact us at [email protected] so we can assist you further and resolve this matter.
Hi Theresa,
Thank you for sharing your feedback. We’re glad to hear that you loved the product overall. We appreciate your suggestions regarding the opening and straps, and we’ll share your comments with our team as we continue improving our designs.
We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!
Hi Alisia,
We’re sorry to hear about the issues you experienced with the color fading, shipping delays, and the tear in your new swimsuit. We understand how disappointing this must have been, especially after you loved the fit and quality of the fabric. We appreciate your feedback and are glad our team was able to provide some assistance. We’d like to help further resolve the issue with your damaged item.
Please contact us at [email protected] so we can assist you further and resolve this matter.
Hi Asia, 😊
Thank you for your amazing feedback! ✨ We’re thrilled to hear that you love the quality, support, and comfort of your shapewear. We’re so happy it helps you feel confident, sexy, and supported. 💕
We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!
Hi Latrisse, 😊
Thank you for your wonderful feedback! ✨ We’re so happy to hear that you love the fit, material, and value of your purchase. We truly appreciate your support and are glad you’re enjoying your Shapellx piece. 💕
We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!
Hi Richael,
We’re sorry to hear that the bra did not provide the fit and look you were hoping for. We understand how important comfort, support, and the right fit are, especially for versatile styles. We appreciate your feedback and will share your comments with our team to help us improve.
Please contact us at [email protected] so we can assist you further and resolve this matter.
喜欢衣服的质量和设计。妻子很喜欢她的泳衣。我们订购了青色的 Smart Sculpt™ 褶皱 U 形线剪裁塑形泳衣。它在假期里引起了人们的注意,包括我的;)
Shapellx 回复2026-08-03
Hi Carl, 😊
Thank you for your wonderful feedback! ✨ We’re thrilled to hear that you and your wife love the quality and design of our products. It’s fantastic that the Smart Sculpt™ Ruched U-Wire Cut Out Shaping Swimsuit made such a great impression on your vacation! 😉💕
We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!
Hi Gamu,
We're sorry to hear that your experience left you disappointed. We understand your frustration and appreciate you taking the time to share your feedback. We'd like the opportunity to make things right and better understand what went wrong.
Please contact us at [email protected] so we can assist you further and resolve this matter.
Hi Erica,
We’re sorry to hear that you haven’t received your package yet. We understand how disappointing this can be, and we’d like to help look into the status of your order and get this resolved as quickly as possible.
Please contact us at [email protected] so we can assist you further and resolve this matter.
Hi Moodybug, 😊
Thank you for your kind feedback! ✨ We're so glad to hear you're happy with your purchase. We truly appreciate your support and hope you continue enjoying your Shapellx product. 💕
We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!