SHEHDS is a stage lighting manufacturer.We have diversified designs, speedy delivery, offordable price, good service.Established in 2015, SHEHDS keeps high level of quality and material. Our products have passed safety tests including CE, ROHS, UL, FCC, TP, TC, SAA and more. The company is on the way to one of the most recognized and trusted brands in the stage lighting industry.Our commitment is to provide exceptional customer service. To ensure speedy delivery, we own multiple warehouses in the United States, Spain, France, Czech Republic and Russia. Our stage equipments is currently being sold and used in over one hundred countries worldwide.SHEHDS' mission is to grow as one of the top stage lighting suppliers in the world. We welcome resellers, drop shipping and OEM.
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the lighting products feature solid build quality, vibrant colors, and bright outputs that perform reliably across various professional stage setups. Reviewers regularly praise the exceptional customer support team, noting extremely fast communication, friendly guidance, and quick assistance when requesting replacement parts or ordering specialized items.
However, some people mentioned encountering minor product issues, such as occasionally receiving non-working units upon initial delivery or needing unexpected adjustments. Conversely, consumers appreciate that these minor hurdles are promptly managed by the helpful support staff through fast replacements and effective problem resolution.
Their costumer service has always been great, have purchased multiple times and well over $7k worth of fixtures. Fixtures all still in great working condition with no hiccups. As a smaller lighting company Shehds has really made it possible for us to bring great quality stage lighting to our home town at a reasonable price. Looking forward working more with them!
Terrible communication terrible ordering logistics and total screw ups. Ordered the bundle with the 2 Shehds moving head lights 275w and flight case. No case. So ordered it separately. Arrived. Not the right case. Too small will not fit the 275W lights. Very difficult to contact them. Very slow in replies. Why did we go into business with Shehds? Terrible never again. Then to make up for it, they sent a "free gift" A BS little USB light that was broken.
SHEHDS 回复2025-05-06
sorry for the trouble. I will talk to the service team to follow your order.
I've been purchasing stage lighting fixtures from this company for a couple of years now and have always been satisfied with the experience. Their prices are very reasonable, making it easy to stay within budget. The quality of the products are definitely getting better throughout the years and have been reliable for my needs. What really stands out is their customer service — responsive, helpful, and always willing to go the extra mile. I’ll definitely continue buying from them!
I use one of the SHEHDS moving head lights and it has really stepped up my light show. The shipping was quick and the customer service was very professional. I look forward to working with them again.
As a Mobile Dj, having events in both open and closed areas, I've been Using Shehds Moving head beams for more than a year now, specifically the moving head 350W Beam and these bad boys have gotten the job done at all times, bright in day and Super bright in the night, levels of my stage and makes clients fall in love with my set up. I'll recommend Shehds Lighting any day, one of my other favorite is their Waterproof Laser, these particular product beat every laser i've ever purchased in the market since my 13years+ in this business, Solid!
I have received the 2 lyres and they correspond to the product shown on the website.
I did, however, make the sad discovery that when controlling the lyres in dmx, we can't activate the music mode.
It would also be great to have the user manual in French.
We bought multiple fixtures and have not received any legitimate response or actual tracking information. Reached out multiple times with no response.
Your reply means nothing because we have sent multiple emails already. Without reply
SHEHDS 回复2025-02-06
I'm really sorry to hear that. Our service team is back to work now because there is holidays of the Chinese New Year. Pls send email to our service team. We are going to help you.
I ordered 14 PAR lights and never received them. They have this bogus site called SHOP that you have to download to track your order even though their website says they use major carriers. I'm trying to reach someone, and I got a returned email saying that it's Chinese New Year and they won't be able to get back to me for 10 days. This a $1,300 order and we have emailed everyone on their customer service list, and no one has reached out. These guys are bad!! DO NOT ORDER ANYTHING FROM THEM!! Very pissed off and unhappy customer! Non-existant customer service!
SHEHDS 回复2025-02-06
I'm really sorry to hear that. Our service team is back to work now because there is holidays of the Chinese New Year. Pls send email to our service team. We are going to help you.
Uppdate1 still not getting any help.
Bought 14 LED from them as a reseller two of them was broken and the stickers had fall of and the fans have a lot of noise.
So my customer did not want them and Shehds don’t take them back because they are used.
I asked if I could have some discount but they said no.
SHEHDS 回复2025-01-20
We’re sorry to hear about your experience and would love to make things right. Please reach out to us directly [email protected]