Thank you for taking the time to share such detailed feedback. We're glad to hear the watch has been durable and comfortable for your work, but we understand your disappointment with the heart rate and step tracking. We'd love the opportunity to look into this further. If you could share your order number, our team would be happy to review your case and help troubleshoot the issues you're experiencing.
M
Mr b · 写过 1 条评价 · 体验于 2026-06-11 ·
★★★★★
手表戴了不到一个月……
手表使用了不到一个月，表带从公司回复为零，也无法读取短信，非常失望
Carbinox 回复2026-06-22
That’s definitely not the experience we want you to have, especially after owning the watch for less than a month. We understand how disappointing it is to have the band fail so quickly and then feel like you couldn't get the support you needed. Please reply with your order number, and we'll be happy to review your case and work on a solution for both the band and the messaging issue.
S
Shane Boatner · 写过 1 条评价 · 体验于 2026-06-13 ·
★★★★★
它们并不像宣传的那样坚不可摧
这些手表的功能很好，但并不像他们所说的那么坚不可摧。我的屏幕比我的 Apple Watch 坏得更快。我联系了几次但从未得到回复，所以我可能不会再购买。
Carbinox 回复2026-06-22
We appreciate your honest feedback. We understand how disappointing it must have been to have the screen break sooner than expected, especially when durability was one of the reasons you chose Carbinox. We're also sorry to hear you didn't receive a response after reaching out. If you could share your order number, we'd really appreciate the opportunity to review your case and see what we can do to help.
This sounds incredibly frustrating, especially since you made every effort to follow our cancellation policy within the required timeframe. We completely understand why you'd be upset after receiving conflicting updates and then being told you could still be charged a restocking fee.
We'd really like the opportunity to review what happened. If you could reply with your order number, we'll investigate your case and make sure it's handled appropriately.
We can understand why this experience left you feeling so disappointed. After waiting that long for your order, having the return process become another source of frustration would be upsetting for anyone. We'd really like the opportunity to review your case and better understand what happened. If you could share your order number, we'll investigate the situation and do our best to find a fair resolution.
It's great to hear the watch has been performing well, but we're disappointed to hear the warranty process left you feeling this way. We understand how frustrating it is when getting support feels more difficult than it should. If you could share your order number, we'd appreciate the opportunity to review your case and see how we can help resolve it.
B
Blake hammond · 写过 2 条评价 · 体验于 2026-06-05 ·
★★★★★
极其耐用
极其耐用、用户友好以及水果手表的所有功能！
Carbinox 回复2026-06-22
Thank you for your support
C
Chris · 写过 1 条评价 · 体验于 2026-06-06 ·
★★★★★
刚收到手表并且很喜欢它
Carbinox 回复2026-06-22
Thank you so much for taking the time to share your review
Thank you for the honest feedback. We can understand how frustrating it must be when the watch doesn't keep up with the demands of your work environment, especially with the buttons sticking and the connection dropping. We'd like the opportunity to look into both issues. If you could share your order number, our team will be happy to investigate and help find a solution. We also appreciate your suggestion about being able to remove unused apps, and we'll be sure to pass that feedback along to our product team.
W
William Figueroa · 写过 1 条评价 · 体验于 2026-06-06 ·
★★★★★
我刚刚收到 Blaze Type S
我刚刚收到 Blazed Type S，这款手表非常棒且坚固耐用。将我最喜欢的一切都集中在一只手表中。
Carbinox 回复2026-06-22
We’re proud to have met your expectations.
J
Josh Norwood · 写过 1 条评价 · 体验于 2026-06-04 ·
★★★★★
勤奋工作者的顶级之选
对于努力工作的人来说是顶级的。如果您需要一款可以随身携带的手表，那就不用再犹豫了。
Carbinox 回复2026-06-22
We're thrilled you enjoyed your experience with us.
M
Mike N · 写过 1 条评价 · 体验于 2026-06-04 ·
★★★★★
令人惊叹的产品。
Carbinox 回复2026-06-22
We are truly happy you enjoy our watch
J
Jonathan Bennett · 写过 1 条评价 · 体验于 2026-06-05 ·
★★★★★
我一直是三星人
我一直是三星人，但我决定尝试一些新的东西。 Blaze Type R 满足了我对手表的所有需求。价格实惠、耐用、物有所值。我强烈推荐Carbinox！！！
We appreciate your honest feedback, and we completely understand why you'd feel disappointed. If you didn't receive the reward you were expecting, we'd like to look into what happened. Please reply with your order number or email address so we can review your case and make sure everything is handled properly.
W
Will Sargent · 写过 1 条评价 · 体验于 2026-06-05 ·
★★★★★
这是一块不错的手表
这款手表的价格与售价一样好，价格低廉，技术含量很高
Carbinox 回复2026-06-22
We’re thrilled to hear from you and look forward to continuing to serve you.
We can understand why you feel disappointed. After getting 1.5 years out of your Blaze, it's frustrating for the warranty process to leave you with unexpected limitations and shipping costs. We appreciate you taking the time to share these concerns. If you could provide your order number, we'd like to review your case and make sure everything was handled correctly while also passing your feedback about the warranty messaging on to our team.
