Hi John,
Solar-powered AC in the New Mexico heat, talk about a perfect setup!
We're glad our well-packaged kit and foolproof connections made your workshop install a success, even with that roof-work weather. Thank you so much for the excellent review and for spreading the word to your neighbors!
Hi Brian,
We are absolutely thrilled to hear about your experience! Shipping large solar setups to Puerto Rico can often be a logistical nightmare, so knowing our team was able to seamlessly guide you through the shipping, delivery, and import process is a massive win. Making the complicated stuff simple is exactly what we aim for, and we are so glad we could get your gear to you quickly and stress-free. Thank you so much for the fantastic review, and we look forward to helping you with your future solar projects!
Thanks for the review, Harry! This is truly one of the best compliments we could ever receive! It definitely isn't every day someone leaves a 5-star review for an order that couldn't be fulfilled, but it highlights exactly why Keri is such an incredible Operations Manager.
B
Barbara美国 · 写过 3 条评价 · 已认证 · 体验于 2026-06-04 ·
★★★★★
轻松订购我需要的东西。
Shop Solar 回复2026-07-02
We're glad to hear it, Barbara! Thanks for the review.
我及时收到了正确的零件。 我唯一可以指责 Shop Solar 的地方是他们不断向我收取城市税。 我已多次向他们发送证明,证明我不住在城市范围内,但我确实有城市邮寄地址。
Shop Solar 回复2026-07-02
Hi Robert,
Glad the part arrived quickly and correctly, but we are truly sorry about the ongoing tax headache. Zip codes can be incredibly frustrating when you have a city mailing address but actually live outside city limits, as automated tax software tends to default to the standard city rates. Our team absolutely should have overridden this permanently after you sent over your proof. Please send us a direct message with your account info so we can have our finance department update your profile for good and refund you those extra tax charges!
订购 Delta 3 pro 和太阳能电池板非常容易。 他们非常有帮助,为我提供了我需要的信息。我觉得我将在未来的任何需求上得到进一步的支持。
Shop Solar 回复2026-07-02
Hi Kathleen,
We are so glad to hear that ordering your EcoFlow Delta 3 Pro and solar panels was such a smooth experience! Taking on a system like that is a big step, and our team is always here to make sure you have every piece of information you need right from the start. You can absolutely count on us to be right here whenever you need technical support or system advice in the future. Thank you so much for the 5-star review!
Hi Michael,
Thank you for the review. We're so glad Maddie was able to help you!
D
Dan ger美国 · 写过 2 条评价 · 已认证 · 体验于 2026-06-04 ·
★★★★★
很高兴我选择了 Shop Solar!
我的代表回答了我的所有问题,并确保我拥有适合我的项目的设备。优秀的客户服务和强大的售后支持。
Shop Solar 回复2026-06-25
Thanks for leaving us a review, Dan. We're dedicated to helping our customers find the right kit for their needs! Send us photos of your project when it's completed - we love to see the final product!
Hi Raymond,
Thank you so much for your kind review. We appreciate your continued support and recommendation! We look forward to working with you again.
H
Hung Le美国 · 写过 1 条评价 · 已认证 · 体验于 2026-06-03 ·
★★★★★
好包裹已发货
好包裹已发货
准时交货
快速的服务响应
Shop Solar 回复2026-06-24
Thanks for taking the time to leave us a review, Hung Le!
N
Napa off the grid美国 · 写过 1 条评价 · 已认证 · 体验于 2026-05-27 ·
This review just made our week! We are so happy that you had such a great experience with us. We don't want our customers to rush into a purchase, we want you to find the right gear, not just any gear. And hey, shipping damage happens, but we always want to make sure we handle it so smoothly that it barely slows you down. Thanks a million for saying we're the best choice out there. We're honored to have you on board!
V
Vern Mast美国 · 写过 1 条评价 · 已认证 · 体验于 2026-05-29 ·
★★★★★
很棒的经历
一切都完好无损。所有零件和电脑均随订单一起提供。客户服务的良好沟通。
Shop Solar 回复2026-06-22
Thanks for such a kind review, Vern. We're so glad you're happy!
Hi Alan,
Thank you for bringing this to our attention, and we sincerely apologize for the delay in our response. This is certainly not the level of support we strive to provide.
Our Customer Relations Manager, Maddie, has just reached out to you directly via email with a step-by-step wiring diagram tailored to your specific equipment to help get your system up and running safely.
Please check your inbox, and if you have any questions at all as you set things up, please reply directly to her email. We are here to ensure you are fully taken care of!
Huge shout-out to Mathew and Alex! We love hearing that they took the time to map out the perfect setup for your home without any of that annoying high-pressure sales stuff. Finding the right system size can be a bit of a puzzle, so we're thrilled they could give you the patience and guidance you deserved. Thank you so much for the wonderful review, and enjoy your new home solar array!
我联系了shopsolarkits,询问我从他们那里购买的逆变器的问题。在整个保修更换过程中,他们非常专业且反应灵敏。
特别感谢 EJ 和 Maddie,他们让整个事情变得简单直接。
Shop Solar 回复2026-06-22
Hi Olly,
Warranty claims can be a massive headache, so we are incredibly proud that EJ and Maddie were able to turn things around and make the process simple and straightforward for you! Inverters are the heart of your system, and getting you back up and running smoothly is always our top priority. Thank you so much for the awesome shout-out to the team!