SiPhox Health

Cheryl, the goal was for someone to be able to look at more of their own biology without it being expensive or inconvenient. Glad you found both to be true.

Dave, a call described in four adjectives is usually one that went well. Glad it did.

Hi Jen, thank you for the detailed feedback - we take reports like this very seriously. As discussed, we've issued a full refund. Worth noting: the biomarkers you flagged are fast-changing and reactive, and your SiPhox and physician tests were taken about a week apart - both matter when comparing results. Our offer of a complimentary retest and a call with one of our health specialists to walk through everything is still on the table, so please reach out anytime if you'd like to take us up on it.

Beth, a good call ends with the person saying it was easy. Marija's good at that particular ending.

Josh, "moving in the right direction" is the framing we hope people leave a call with: not answers, direction. Michael's good at that particular version of the job.

Alex, the whole model breaks down if the advice at the end isn't specific enough to act on. Glad the clinician layer got you there.

Jim, quick replies are what the support team optimises for. Glad you noticed.

Appreciated, Danielle!

Recommendations are the part we work for — someone deciding to point another person toward this. Thanks for doing that, Nicole.

Val, the difference between a good call and a good one is often just pace and presence. We are glad you got both.

Renata will be glad to hear it, John. The people who don't think they need the call are often the ones the call is most useful for.

Two things go into a call like yours: the person on the line and the written instructions holding up when the call ends. Glad both did the work.

Anita, clear instructions matter more on tests where nobody's on the line with you - glad the process held up on its own. Thank you for taking a moment.

Dave, glad the call was what it needed to be.

Glad the app is easy to use, Kasey. Thanks for saying so.

Rajul, the value of a health call isn't the results, it's what you do next. Glad ours pointed you somewhere useful.

The best calls are the ones where the person on the line adjusts to what you need. Glad you got that kind of call.

Maraya, glad the process was easy — that's the version we work for. Thank you.

Rachel, the value compounds; one test tells you where you are, the next tells you where you're going. Six months out is a good check-in.

Pleasant and patient is the combination that turns a first call into a good one. Zana does both and she'll be glad you noticed.