Una was wonderful
Una was wonderful. She patiently helped me through each and every step.
About SiPhox Health
Data updated- Website
- siphoxhealth.com
- Category
- Health & Medical
- Location
- United States · Burlington
- Status
- Unclaimed
- Last 12 months
- 102 reviews
- Replies to negative
- 100% (5/5)
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Is SiPhox Health legit?
SiPhox Health (siphoxhealth.com) has a 4.8 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-12.
What people say
Siphox is great
Siphox is great, in addition to having a great product that drills down deeper than any annual blood test I've ever had. The AI component is amazing, I ask that thing so many questions and have learned so much in the process. And, when I've misunderstood something in regard to taking my blood they were very accommodating and easy to work with.
Eni was fantastic!
Eni was fantastic. Very good to work with. She walked me through the process very nicely. She made the process very nice. The whole process was simple and pain free.
SiPhox sent me a replacement kit due to…
SiPhox sent me a replacement kit due to the fact that I did not send enough blood for them to do all biomarkers. The shipping was very fast. I was able to do the test on Monday and send it back that same day. My results were available by the next Monday. I'm happy with the efficiency of the company and how easy the tests are to take.
Ajda was very helpful in my purchase of…
Ajda was very helpful in my purchase of one of the SiPhox Health's blood testing kits. She also changed my email address to the one I prefer so I am appreciative of her assistance to me.
Very helpful and kind
Very helpful and kind. Didn’t rush. Made sure my blood prick was done properly p!
She was patient with me and explained…
She was patient with me and explained the process easily and understandable!
I met with a collection specialist and…
I met with a collection specialist and she was very nice and really helpful. I couldn't get enough blood on my first card so I emailed customer support and they sent me a second one. I had the replacement in the same week! So I decided to join a call to make sure I did it right this time. Great service thus far!
Sent me a second test for no reason
The first test went fine but 2 weeks after I got my results I was sent a second kit and they charged my account. No explantation, nobody to call and talk to. I was not suppose to get another test for 6 months Update. SiPhox health has taken care of the second kit that was sent and refunded my account.
Reply from SiPhox Health2026-08-08
Sorry for the confusion here. A second kit and charge showing up well before your next test was due, with no explanation, isn't how this is supposed to work. Please reach out to our support team directly so we can look into your account and sort out the billing.
Poor customer service
I ordered a kit and paid $380 for testing. After receiving the kit, for a multitude of reasons, I did not complete the testing or register. I was unable to. I finally tried to register my kit and was told that it was expired and I would have to order another kit and pay a more expensive price as prices have gone up. No blood was drawn. I never used the kit. I would gladly pay for the manufacturing of the kit but no testing was ever done. Also the fact that the kit expires is not written on it or is it stated anywhere. How is that fair? EDIT: After SiPhox response. I contacted support before writing this review. My request for a new kit was denied. Don’t bother contacting support. They won’t help you. Read the fine print and beware. I am out $400. Thanks, SiPhox.
Reply from SiPhox Health2026-08-07
Hi Lynne! Sorry to hear the kit expired before you were able to use it. We understand that's frustrating, especially with no testing having taken place. Please reach out to our support team directly at [email protected] so we can look into your account and see how we can help.
Terrible product and company
Avoid Siphox at all costs. They don't tell you that the Ultimate 360 panel requires you to stab yourself with their device THREE separate times. My very first collection failed due to clotting, and there was absolutely no way I was going to get a replacement and then try three more times. Their customer service team was absolutely useless, and now I'm out over $200 with nothing to show for it but a hole in my arm. Update: After posting this review, their CS team reached out, agreed the messaging for the Ultimate 360 is unclear about requiring 3 blood draws, and gave me a refund
Reply from SiPhox Health2026-08-07
Thank you for the update, Andrew. Glad our team was able to sort this out and get you a refund. You're right that the messaging around multiple draws for the Ultimate 360 needs to be clearer, and that's helpful feedback for us to act on.
Friendly and helpful service…
Friendly and helpful service representative with very easy process
The experience was great
The experience was great, I would recommend this to anyone and everyone.
Highly Recommended
Let me start off with I am a retired PhD scientist who has built and sold multiple laboratory-based businesses. As with any online lab/results companies everyone should do their own research as there is a lot out of your control and you need to trust the company as your samples are evaluated. I did not know what to expect from Siphox but they are where I landed when looking at my options - one key factor being the lab certifications. I ordered the 360 kit and the Tiny gut health kit performed by their partner. Yes, as other reviews have indicated they are expensive but this kind of analysis/data is in fact expensive. Just look at Quest rates for purchased tests. Focusing on the Siphox 360 kit, I found the collection process incredibly well thought out. Probably the best I have seen from individual packaging and sequencing of materials all the way to return shipping. Everything was packaged logically and though I feel the instructions were very easy to follow they have a direct line to a live person to help you as needed. The collection was straightforward and not painful. Same non-existent “pain” if you use a lancet for glucose monitoring. My results came within their estimated time and the data reports are very detailed as are the action plans. I saw a couple of results I didn’t expect and found that an over the counter medicine I was taking can affect them so I ordered a less expensive focused kit for a redo and they came back in line with past results. I very much like getting my own reports and data, as well as their assessments, so I can discuss them with my doctor after I have reviewed them and formed my own questions. My last comment is on customer service which is of course important for new users considering Siphox. There are a few reviews indicating they are non-existent/not helpful. I had absolutely no problems with the kit so I didn’t need that customer support, but I did have 2 requests related to producing my reports for my doctor. Both were professionally responded to by customer service and addressed within 24hrs and they actually made a change to their reports for all users as a result with thanks for the feedback. Bottom line, my experience with Siphox has been excellent from start to finish and I would highly recommend them. I have not had the same experience with several other at home lab services.
Renata was so patient with me and so…
Renata was so patient with me and so respectful, kind and knowledgeable!
Staff that attended to me was very informative
The staff that attended to me was very patient, helpful, and informative.
Very helpful the…
Stefanija helped guide me through the blood collection process on the video call. She was professional, knowledgeable, helpful and kind. With her guidance, I was able to complete the collection process successfully. Thank you very much.
Kits have been great so far!
Kits have been great so far, support has also been great. Platform has come a long way and is clearly being actively developed.
I’ve started the peptide journey and…
I’ve started the peptide journey and wanted to keep up with my labs without the extra cost from a dr office visit. This worked perfectly and would highly recommend this process to anyone!
Eni was very nice and patient
Eni was very nice and patient. I felt like I was guided very well through each step of the process. It really helped to have someone there to guide me because I was feeling a bit nervous at the beginning. Thank you!