Terrible product and company
Avoid Siphox at all costs. They don't tell you that the Ultimate 360 panel requires you to stab yourself with their device THREE separate times. My very first collection failed due to clotting, and there was absolutely no way I was going to get a replacement and then try three more times. Their customer service team was absolutely useless, and now I'm out over $200 with nothing to show for it but a hole in my arm. Update: After posting this review, their CS team reached out, agreed the messaging for the Ultimate 360 is unclear about requiring 3 blood draws, and gave me a refund