SiPhox Health (siphoxhealth.com) has a 4.8 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-12.
Emilija was very knowledgeable and helpful. She offered tips on how to best get the blood flowing when the vials weren't filling, in a calm and supportive manner. Also, there are a lot of moving pieces in this process; I really appreciated her assistance.
Reply from SiPhox Health2026-08-02
Getting the blood flowing can be the trickiest part of the whole process, and it's great that Emilija was able to walk you through it so calmly. You're right that there are a lot of moving pieces. We're glad she helped make it feel manageable. We'll be sure she hears your thanks.
Eni Anzic was professional, helpful, and thorough in her assistance as this was my first time utilizing the blood kit.
I had a much better experience and some helpful tips by utilizing the video call and her expertise.
Reply from SiPhox Health2026-08-02
Hi Nick, so glad Eni made your first time with the kit go smoothly. The video call support is exactly there for moments like this, and we'll be sure to pass your kind words along to her.
The initial sign-up process is cumbersome and appears to be a scam. For instance, I was not even aware I had been charged for the initial membership fee. I thought I hadn't signed up and probably wouldn't have continued with the process until my wife pointed out that I had been charged. This does not convey transparency in the process. With that said, I am impressed with the results, compared to the traditional lab work I had done a few days prior. I am also impressed with the actionable and comprehensive information given in the report. I am very impressed with the body scan feature of the app. I found it to be incredibly accurate.
Reply from SiPhox Health2026-07-29
Thank you for this detailed feedback, Nikolai - and we're really glad the results and body scan feature have been valuable, especially compared to your recent lab work. On the sign-up: the membership fee is shown and confirmed as part of checkout, since we want to make sure that's coming through clearly rather than as a surprise. Glad your wife caught it, and we're excited to keep supporting your health going forward
I really appreciated the technician who walked through the process on the call with me. The results came quickly, and the information provided by SiPhox regarding the results was invaluable.
Reply from SiPhox Health2026-07-29
Thanks for sharing this, Tara! Glad the whole experience, from the call to the insights, felt worthwhile.
Confirm with your doctors first, customer service pulled through for me
I have a mixed experience based on my customer service interactions with this company, but have edited my review to reflect the overall outcome and how I feel walking away. The website seems very straight forward, showing panels and services offered, sign up is easy, there is a “share with your doctor” option that was a bit misleading in my particular case. I will not be using their kit, so I cannot attest to that process. I am navigating the healthcare system on a very tight budget. I am looking for the lowest cost labs as I am currently uninsured and was excited about the price point and convenience for the particular labs I currently need. Unfortunately after messaging my two providers that I found labs and ordered them, they responded they don’t take third party mail at home test results as they’ve had issues in the last, regardless of the company now. While initially, customer service responded a bit poorly, while still professionally, another member of the team, Ajda, stepped in and really changed the experience, making me feel seen as a human navigating their health rather than just a sale point. If in the future I can afford the extra testing without needing to worry about it supporting me medically with my current doctors, I’d love to give SiPhox a try, it is just not where I’m at in life at the moment.
Reply from SiPhox Health2026-07-29
Kelli, we really appreciate you revisiting your review to reflect the full picture. Glad to hear Ajda made a difference: that's the kind of care we want every interaction to have. Hope our paths cross again in the future.
It was very frustrating trying to do all the registration and questionnaires.… this is partially true because I am over 70 and I am always frustrated with Internet connections so it would've been helpful for me to have done all your questioning prior to doing the actual Collection Of the blood test.
The technician that walked me through the process of collecting the blood was very pleasant and patient with me I would definitely Encourage others To have a virtual walk-through with a living person!
Reply from SiPhox Health2026-07-29
We appreciate you sticking with it through the sign-up process, KD, and we're taking your note about streamlining the questions seriously. Glad the collection call made up for it - we'll share your kind words with them.
Great customer service, clear and easy instructions, very informative and easy to understand results! Would definitely recommend to anyone looking for at home blood screening!
Reply from SiPhox Health2026-07-24
This is great to hear, Manuel! Thank you for the kind words and for recommending us.
Kit couldn’t activate, customer service non-existent
I’ve used several of these at home draw services and never had an issue until I used SiPhox. They are the most expensive by far, and the kit I received was unable to be activated. I talked to live support for the draw and she said, I don’t know how to fix this, I’m just here to help you with collection, and to reach out to support via email. I used their support chat and email and both are only AI generated garbage. It’s been over 24 hours and no response on how to activate the kit or send a replacement. I disputed the $274 charge on my credit card and will use the plethora of other companies that offer the same service for cheaper and actually deliver.
Reply from SiPhox Health2026-07-29
Johnathon, we're sorry for the frustration here - that's not the experience we want anyone to have. We see our support team has since been in touch and this was resolved. If anything is still unresolved, please reach out and we'll take care of it.
I had an issue with a charge to my account that I did not intend to make, they got back to me right away and solved the problem! They are very efficient and really try to contact you as soon as they can. I'm very happy with with this company. They seem to be very professional and I highly appreciate that in a company.
Reply from SiPhox Health2026-07-29
This is great to hear, Julissa. We're glad the team could act fast and put your mind at ease.
I purchased two 360 blood work test, one for me and one for my wife. Had a question about the the amount I was billed for my wife’s subscription. I reached out to customer service and was contacted by Stefan within minutes of my inquiry. He not only “fix” the issue , he sent a follow up email confirming the steps he had taken to resolve my concerns. I am very impressed with the customer service at Siphox! 😊👍
Reply from SiPhox Health2026-07-24
Thank you for the detailed rundown! We're glad Stefan could jump on this quickly and close the loop with a clear follow-up; that's the standard we hold our team to.
The rep I talked with- I'm so sorry I don't remember her name- was very professional, helpful, friendly, and courteous. She was knowledgeable and walked me through each step so I could understand and complete them. She was terrific and deserves to be recognized!
Reply from SiPhox Health2026-07-24
Thank you, Cindy! Our whole team works hard to make sure every call feels this supportive - we'll pass your kind words along.
