SLEEPON（sleepon.us）在 OK.one 的综合评分为 1.2 分（满分 5 分），基于本站收录的 33 条用户评价，属于美丽与健康分类，口碑较差。94% 的评价为 1 星，差评比例偏高；商家回复了 52% 的差评；近 12 个月新增 3 条。数据最后更新于 2026-10-24。
I have a SleepOn ring and a Ring Conn and the former is certainly the inferior device. Charging is painful, rarely charges to full in one go but needs repeated replacement on the magnetic charging plate It uses a proprietary micro-USB charging cable to complicate the set up further. I wouldn’t recommend this sleep monitoring ring, there’s better options available, albeit more expensive.
SLEEPON is a SCAM. They will take your money and not send you what you paid for. I have been trying to get a product that I paid for in early September, (over two months ago), and it was supposed to be processed in 2-3 business days and delivered within 5 to 7 business days. 15 days later, I had not received anything, so I contacted them. They apologized and said they would ship it right away. Within a couple weeks I received part of the order I paid for. I reached out again, and they said they would be getting more of the item within a couple weeks and that I would get it soon. In mid October I still had not received anything, and reached out to them again. They said I should get it within the month. By early November, I reached out again. I had seen that the item was for sale on their website with no reference to being sold out, as they had done for some other products. I told them they could either send me the product or refund me. They then said I would get it around mid to late November. I still have not received any kind of order processing or shipping notice despite it now being November 22nd. I do not believe that they have any intention of sending me the product I ordered, nor refunding my money. DO NOT BUY from this company. They are not trustworthy, and will likely scam you as well. I recommend looking into other companies like Oura Ring, Whoop 4.0, Fitbits, Apple devices, etc.
Took my money and then said that there would be a six week delivery. I am not sure if this is just bad management or a scam. Sadly, it feels like the latter.
I got this and when compared to my Apple Watch, this Sleepon3 is poor in data acquisition. Nobody with an Apple Watch sholud waste their money on this, but get Apps that use data from your watch which are much better and accurate. I thought this was an improvement? Not the little rings to hold this are way too small for an American mans Hands. None would fit, so I tried it on my little finger and it was tight. This thing couldn't record as it said I had less than 3 hours sleep, and I slept 9. Then it never could connect to the cloud? I then went to my iPhone and all the data from my watch was there from O2, breathing cycles, Heart rate, Sleep Quality, HRV, Sleep BPM, Restfulness, etc. I would love to return this, but seems it's made in China, perhaps that explains all the issues. Stick with the Apple Watch! It's proven and my cardiologist loves the data from it.
distorted or completely invented data. practically a scam
Negative 5-Stars!!! Complete junk! Ripoff product by ripoff company!!!
I purchased 2 of the new #3 model rings. One for my wife and the other for myself. We have had them for several months now. The software and firmware is always kept current. I wanted these to work and really tried to make it so. I have considerable experience with a variety of IT products and earned my living in IT for over 25 years. I'm retired now. These devices should not have been released for sale. They are in desperate need of additional software and firmware development. Any devices being sold should have been identified as beta and certainly priced accordingly. The support system provided is subpar and is perhaps the worst I have ever experienced. These devices and/or it's application is buggy and unreliable. I believe that with enough development these will likely work quite well but not today!
As someone with very poor sleep hygiene, I purchased this $190 device with the intention of determining what my sleeping parameters were, and to hopefully correct any shortcomings recorded by the finger-worn ring. SleepOn Go2Sleep is described as "a smart, wearable ring that monitors your sleep and health data, including blood oxygen, heart rate, sleep stages, and breathing patterns". The data is then purportedly analysed by the SLEEPON app, providing insights and recommendations for improving sleep quality. Initially, I experienced major issues in attempting to pair the device with my Android mobile phone. After contacting SLEEPON, I was advised that the device's firmware was apparently out of date—despite its being shipped with that version of the firmware, and being relatively new. I then downloaded the new SLEEPON V.3 firmware, with the expectations of the device now functioning correctly. It then paired successfully with my mobile phone. However, after wearing the device for two consecutive nights, it stopped functioning; it would not turn on or register any data, nor show any sign of charging—these functions being indicated by flashing red and green lights (or not) on the device. Further, the data it did record in most cases was suspect as far as its accuracy was concerned. I checked my heart rate, and blood oxygen data from the (two only nights) Go2Sleep, and each was too high and too low respectively—in comparison to an SpO2 pulse oximeter I also use. In conclusion, despite many emails to the SLEEPON company, they refused to provide any sort of compensation, either with a replacement device of financial reimbursement as they stated (quite correctly) that my Go2Sleep was two months out of warranty. I asked for an 'ex gratia' payment as a goodwill gesture, but none was forthcoming. I can therefore not recommend either the faulty Go2Sleep device itself, or the dismissive, inflexible customer service of the SLEEPON company.
I recently purchased the sleepon 3 and I've had nothing but problems,
My husband bought me this ring for Christmas, and it has never synced with the app, and the app constantly says no data and the battery dies so quickly sometimes in the middle of the night. I have reached out for help but got nowhere. do not waste your money
I wish I could write an actual review, but since I never received my order there is nothing to review! I placed my order start of December, it's now end of January and after multiple enquiries the only response I got was: 'It normally doesn't take this long for the device to arrive'. No follow up / follow through
Dear, we are very sorry that our service cannot satisfy you. It may be due to the holiday that we failed to ship the order in time, but we will definitely ship your order. If you have any questions, please feel free to contact our customer service.
I couldn't get the app to work. I emailed the company three times and never heard back. No customer service for me and no address to return the product.
I purchased a Go2Sleep (3) ring at Christmas and am using the Sleepon 3 app. My main frustration with this product combination is that it frequently tells me there's insufficient data collected (less than three hours), despite me falling asleep around 10 p.m. and syncing it at 7 a.m. Tech support has explained that this issue occurs because I tend to wake in the early hours and move around, causing the ring to think I'm awake. While it resumes tracking once I fall back asleep, that time still adds up to less than three hours of recorded data. I don’t understand why I can’t manually select sleep times and have the software consolidate any data gathered within those hours. As a perimenopausal woman experiencing sleep disturbances, I cannot recommend this product.
The newest version go2sleep 3 works about half the time. About half the time it will synch but then show no data for the night. I’ll re-synch it and it will take the three minutes to synch but continue to show no data. I constantly update the firmware but it doesn’t make a difference. It just can’t be relied on. I had the earlier version and loved it which is why I upgraded to the 3 version. I hate the 3 version. It is useless.
SLEEPON 3 is not a final product. After 3 firmware updates and at least one app update the device still does not track the total duration of my sleep (about 6h) but reports 1-2h night “naps”. Dozens of emails in exchange with service and the typical response “please try it a few nights more”. Btw, support never signs with any name, not even “support team”, so you don’t know who is responding or how many different employees have responded to you.
Ordered a product more than a month ago. Status is still preparing for shipping. Customer service always just says they’ll get back to me and never do. I don’t have much confidence they’d even refund me. Seems a dodgy company with some good marketing. I’d be cautious about buying from them or go elsewhere. Update: I’ve replied with my order number multiple times already so I will ignore ‘Max’s’ reply below.
Hi ,sorry to hear that ,would you please share your shopify order number to [email protected],I will help ,thank you
I was a fan of my Sleepon2 so I was excited to get the new Sleepon3. I couldn't be more disappointed or disgusted! This device an app are buggy. The recording of sleep is often cut short or not recorded at all. And as far as the ability to record blood glucose? In a month of use I've just been able to achieve 3 readings! And when and if you get a reading the result range of probability is wide making results meaningless! Stick with 2 and save money and frustration!
Thank you for your feedback and for being a loyal user of the SLEEPON products. We're truly sorry to hear about the issues you've experienced with the GO2SLEEP 3 device and the app. Let me provide you with some insights and potential solutions to the problems you've encountered. Blood Glucose Monitoring: Our glucose monitoring technology is based on PPG (photoplethysmography) signal acquisition. While it doesn't provide exact blood glucose values, it offers a range estimate. Based on data from 500 subjects, the accuracy is around 84.7%, with a sensitivity of 81.05%, specificity of 88.35%, and precision of 87.51%. Please note that our product is a consumer electronic device and does not have FDA certification, so the readings are meant for personal health monitoring and not clinical diagnosis. If you're having difficulty getting consistent readings, it may help to ensure the device is positioned correctly and tightly on your finger, as this can impact the signal acquisition. If the issue persists, feel free to reach out with your user account number, and we will have our backend engineers investigate the problem further. BTW,Regarding the blood glucose monitoring feature, please note that obtaining a result may take between 5 to 10 minutes. It's essential that the SLEEPON 3 app remains open throughout the entire test. If the app is closed or interrupted during this period, the test may not complete successfully. We recommend trying the following steps to ensure the process works smoothly: Ensure your device is properly connected to the app before testing. Keep the app open during the entire 5-10 minute testing window. Avoid any interruptions, such as app closures or phone sleep mode. Sleep Recording Issues: The sleep recording problem may be due to a time sync issue. If the tracker runs out of battery and then gets recharged, it resets the internal time, leading to inaccurate data recording. To prevent this, before starting your sleep monitoring, please reconnect the device to the app to sync the time. This should ensure accurate sleep data recording throughout the night. If you continue to experience issues, kindly share your user account number with us and order details, and we will have our backend engineers take a closer look to resolve the issue. customer service ：[email protected] or [email protected] Thank you for your patience and continued support.
tried the mouth guard for four weeks to the day. I really gave it a chance but my mouth was too sensitive and I developed mouth sores. It did not stop my snoring at all. Didn’t even improve it. What upsets me the most is that this company is not true to their word. I requested a refund and I was told it was 30 days from purchase. I recieved the product on 8/21/24 and requested a return on 9/16/24 they said no because it was purchased on 8/15/24 however it was t delivered until 8/21/24. Therefore I did not have it more than a month. Don’t waste your money.
Hi Bella,sorry to heart hat ,I’ve been really focused on our after-sales training.this is M2 return policy: Full refund within 30-days if not effective To ensure your shopping experience is enjoyable and reassuring, we offer a “Full refund within 30-days if not effective” commitment. The specific details of the refund policy are set out below: 30-Day Term: The refund policy is valid period of 30 natural days from the date of receipt of your order. If you are not satisfied with the anti snoring effect of M2 during this period, you will have the right to apply for a full refund. Effect evaluation: In order to evaluate the effectiveness of the snoring device, if possible, please try to provide some supportings, such as the sleep reports of wearing M2 compared with when not wearing it, which will help us confirm whether the M2 has a positive impact on your sleep quality. Refund procedure: If you meet the above refund conditions, please send an email to our Customer Service mailbox [email protected], our after-sales team will give a reply within 3 working days, for the order that meets the refund conditions, we will deduct the $10 freight, then make full refund of the snoring device cost. Regarding this refund policy, SLEEPON reserves the right of final interpretation. Would you please share us your order number,we would refund you order . so sorry for that. BTW : hope you could give more a try for M2 : Steps to know if M2 works for you ? Hold M2 in your right hand in a ‘C’ position and place your thumb and index finger on the upper tray over the word “PUSH” Do not rest your fingers on the bottom tray. While pushing on both sides of the device, use your other hand to push or pull the bottom tray to the desired setting. The adjustment will lock into place when you release your fingers from the word “PUSH”. Ensure both sides of the device indicate the same adjustment setting. Use of M2 may cause Gingival or dental soreness Pain or soreness to the temporomandibular joint Obstruction of oral breathing Excessive salivation Tooth movement or changes in dental occlusion Week 1:Adaptation Allow you to adjust to wearing M2 during sleep. Week 2: Titration Gradually move the jaw forward by millimeters. Week 3: Find the Optimal Position Discover a comfortable and effective forward position. Week 4: Enjoy or Refund Experience the life improvements M2 brings, with increased energyduring the day and enhanced relationships lf, after following these steps, you feel no improvement, a full refund (excluding shipping fees) is available
Received the Sleepon3 sleep monitoring ring device yesterday. Setup was easy with my iPhone 14. Used the device as directed on my index finger with no issues. I found the ring gave vast sleep data to the iPhone app that I found quite amazing. How accurate the data is for someone else to evaluate. I'm not sure how long the internal battery actually lasts but the charging pad makes recharging effortless. Apple should learn something from this company on recharging devices. So far I'd give this device an "A" grade.
Hi Jackson,thanks for your support. should you have question ,please do feel free to contact.
The app that connects to the device doesn't work and loses connection with the device. As a result, the device is useless. On top of that, you can't get a refund unless you don't open the device and ship it to China at your own expense you basically can't get a refund
Thank you for sharing your experience, and we apologize for the trouble you've encountered with connecting your device to the app. To assist you better, could you please confirm if there were any error messages displayed when trying to connect the device? If possible, kindly provide a screenshot of the error. Additionally, we recommend trying the following steps: Uninstall the SLEEPON 3 app from your phone. Reinstall the app from the App Store or Google Play Store. Try reconnecting the device to the app again. If the issue persists, please reach out to our customer support team at [email protected] or [email protected] with more information. We're here to help resolve this issue for you. Thank you for your patience.
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