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车辆与交通

Smart Start, Inc.

202 条评价

4.6202 条评价
写评价

关于 Smart Start, Inc.

数据更新
网站
smartstartinc.com
分类
车辆与交通
所在地
United States · Grapevine, TX
状态
待认证
近 12 个月
202 条评价
差评回复率
94%(15/16 条)
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Smart Start, Inc.靠谱吗?

Smart Start, Inc.(smartstartinc.com)在 OK.one 的综合评分为 4.6 分(满分 5 分),基于本站收录的 202 条用户评价,属于车辆与交通分类,口碑优秀。好评高度一致,92% 的评价为 4 星及以上;商家回复了 94% 的差评。数据最后更新于 2026-08-10。

用户怎么说

K
Kelli C · 写过 1 条评价 · 已认证 · 体验于 2026-08-06 ·

卡特里娜与她相处得很好……

卡特里娜飓风的帮助非常好,而且非常友善!

Smart Start, Inc. 回复2026-08-07

Thank you for the great review! We're so glad Katrina was helpful and kind throughout your experience. We truly appreciate your feedback and support! 😊

s
sue doss · 写过 3 条评价 · 已认证 · 体验于 2026-08-06 ·

很棒的客户服务

Smart Start, Inc. 回复2026-08-07

Thank you for the great review! We're glad our representative was informative and that your installation experience went smoothly. We appreciate your feedback! 😊

B
Brent D · 写过 1 条评价 · 已认证 · 体验于 2026-08-06 ·

支持代理

支持代理非常专业、有礼貌并且对业务非常了解!

Smart Start, Inc. 回复2026-08-07

Thank you for your 5-star rating! We're so pleased to hear that our support agent was professional, courteous, and knowledgeable. We truly appreciate your feedback.

A
AUTUMN S · 写过 1 条评价 · 已认证 · 体验于 2026-08-05 ·

谢谢你们!

和我交谈的人很棒,给了我很多帮助。

Smart Start, Inc. 回复2026-08-06

"Thank you for your review! We're happy to hear that our representative was informative, professional, and efficient throughout the process."

A
Alisa M · 写过 1 条评价 · 已认证 · 体验于 2026-08-06 ·

非常友好和乐于助人的呼叫中心…

安排安装时,呼叫中心非常友好且乐于助人。

Smart Start, Inc. 回复2026-08-07

Thank you for your wonderful feedback! We're so pleased to hear that our call center team was friendly and helpful when scheduling your installation.

C
Catharine Dawson · 写过 1 条评价 · 已认证 · 体验于 2026-08-06 ·

非常耐心且信息丰富的客户…

非常耐心且信息丰富的客户服务代表。

Smart Start, Inc. 回复2026-08-07

We are so pleased to hear that our customer service representative was patient and informative. Thank you for sharing your positive feedback with us!

t
tracybearcub · 写过 2 条评价 · 已认证 · 体验于 2026-08-05 ·

信息非常丰富

信息非常丰富!这位女士在电话里表现得很好。那家伙安装了我的联锁装置,做得很好。

Smart Start, Inc. 回复2026-08-07

Thank you so much for the wonderful feedback! We're delighted to hear that both our phone representative and installer provided excellent service. We'll be sure to share your kind words with our team.

D
Dana Fritz · 写过 2 条评价 · 已认证 · 体验于 2026-08-06 ·

我的问题得到了明确的回答

我的问题得到了明确的回答,员工的同理心确实让我对自己的处境感觉更好了。谢谢你!

Smart Start, Inc. 回复2026-08-07

We're so glad to hear that your questions were answered clearly and that our employee's empathy made you feel better about your situation. Thank you for sharing your positive experience!

L
Lloyd A · 写过 1 条评价 · 已认证 · 体验于 2026-08-06 ·

过程很简单,人…

过程很简单,引导我完成整个过程的人做得非常出色,非常乐于助人且知识渊博

Smart Start, Inc. 回复2026-08-07

Thank you for your feedback. We're pleased to know that the process was easy to follow and that our representative provided knowledgeable and helpful support throughout. We appreciate your review and your trust in Smart Start.

A
Anon · 写过 1 条评价 · 已认证 · 体验于 2026-08-05 ·

Shanta 非常彻底并解释了……

Shanta 非常彻底,向我清楚地解释了一切,并仔细检查以确保信息准确。

Smart Start, Inc. 回复2026-08-07

We are so glad to hear that our team member provided such thorough explanations and ensured accuracy. We truly appreciate your kind words and feedback!

C
C.R. · 写过 2 条评价 · 已认证 · 体验于 2026-08-06 ·

Trina 非常彻底且乐于助人……

Trina 在设置和激活过程中非常彻底且乐于助人。到目前为止很棒的经历。希望安装过程和设置一样轻松。

Smart Start, Inc. 回复2026-08-07

We appreciate you sharing your positive experience! We're so glad to hear that our team member was thorough and helpful during your setup and activation. We hope your installation is just as smooth!

C
Charles P · 写过 1 条评价 · 已认证 · 体验于 2026-08-06 ·

第一次打电话

这是我第一次接触这家公司。接线员很有礼貌,并且清楚地提供了帮助我开始使用的说明。

Smart Start, Inc. 回复2026-08-07

Thank you for sharing your experience! We're glad your first contact with our team was a positive one and that our representative was able to guide you through the process with clear and helpful instructions. We appreciate your kind words! 😄

P
Pablo P · 写过 1 条评价 · 已认证 · 体验于 2026-08-06 ·

客户服务很棒

Smart Start, Inc. 回复2026-08-07

Thank you so much for your wonderful feedback! It's great to know that our team provided the level of service you deserve. We appreciate your support and kind words! 😊

M
Marshaun · 写过 1 条评价 · 已认证 · 体验于 2026-08-06 ·

客服人员真是……

客户服务代理非常乐于助人且知识渊博

Smart Start, Inc. 回复2026-08-07

Thank you! We're happy to hear that you had a positive experience and found our customer service agent both helpful and knowledgeable. We appreciate you taking the time to share your feedback! 😄

J
Jose R · 写过 1 条评价 · 已认证 · 体验于 2026-08-06 ·

我得到了很好的服务

我得到了很好的服务。该代表很有耐心并且信息丰富。

Smart Start, Inc. 回复2026-08-07

Thank you so much for your wonderful feedback! Providing helpful, knowledgeable service is what we strive for, and we're delighted to hear we delivered a great experience. 😊

J
J G · 写过 1 条评价 · 体验于 2026-08-05 ·

逃离这家公司

逃离这家公司!你们的客户服务是我一生中合作过的所有公司中最糟糕的。我将确保利用一切机会告诉所有人我不使用您或您的产品。一旦他们接通您的电话,他们就会存储您的号码。你再也不会接到另一个真人的电话了。他们网站上的文字帮助不起作用。被迫打电话。如果您使用另一个号码拨打电话,即使他们被要求不要这样做,他们也会存储该号码。他们会在没有警告的情况下提高你的价格,就像他们对我所做的那样,没有任何解释。又不能和人说话了。 111-185 没有理由。我和他们在一起已经九个月了。刚把这个去掉,他们就在没有告诉你的情况下征收 75 美元的“管理费”。我一直都是自动付款。不会阻止他们的自动录音每天给您打电话最多 3 次,告知您的帐户面临风险。有一次我的校准店正在休假。电话里的女士(我只是换了号码才接到的)说我会把锁锁起来,然后把我的车拖走,直到他进城。最重要的是产生锁定费用。你已经在经历困难时期了,远离他们。我希望这家公司失去一切。我对他们的坏话说得太多了。如果您想感觉自己身处爱泼斯坦岛上,请注册“智能启动”。

Smart Start, Inc. 回复2026-08-07

Thank you for sharing your concerns. We're sorry to hear about your experience and the frustrations you've encountered with customer support, account charges, and service communications. We appreciate your feedback and the opportunity to learn from it.

W
Wesley B · 写过 1 条评价 · 已认证 · 体验于 2026-08-05 ·

被收取了 40 美元并预约了......

被收取了 40 美元并预约今天进行安装。只是被告知我欠了 4,000 美元之前的费用,即使设备已退还给安装第一台设备的 PP 商店。很遗憾,你在这个县拥有垄断地位,让一个人诚实和公平的机会为零。

Smart Start, Inc. 回复2026-08-07

We're sorry to hear about your experience and the difficulties you've faced with appointment scheduling and associated fees Thank you for sharing your feedback.

D
Danh T · 写过 1 条评价 · 已认证 · 体验于 2026-08-05 ·

服务很棒!

很棒的服务!

Smart Start, Inc. 回复2026-08-07

Thank you for the great review! We're so glad you had a wonderful experience with our team. Your support means a lot to us! 😄

C
Cade H · 写过 1 条评价 · 已认证 · 体验于 2026-08-06 ·

Rashina 很好,只是一个长电话……

拉什纳(Rashina)很好,只是打了一个很长的电话。我真的不想这样做,但她很友好,她值得赢得你的比赛。

Smart Start, Inc. 回复2026-08-07

We greatly appreciate your kind words! It's wonderful to hear that Rasheen provided the support, insight, and care you needed during a difficult and confusing time. Delivering exceptional customer experiences is our goal, and we're thrilled that Rasheen exceeded your expectations. Thank you for your feedback and for choosing Smart Start!

D
Douglas S · 写过 1 条评价 · 已认证 · 体验于 2026-08-06 ·

一个绝对令人惊叹的客户......

Rasheen Green 从始至终都提供绝对令人惊叹的客户体验。她绝对令人难以置信、聪明、善良且功能强大。她在黑暗和混乱的时期提供了光明和洞察力。谢谢 Rasheen 和 Smart Start!

Smart Start, Inc. 回复2026-08-07

Thank you for your thoughtful feedback! We're delighted to hear that Rasheen Green delivered outstanding service from start to finish. Providing compassionate, knowledgeable support is what we strive for, and we're glad Rasheen was able to offer clarity and guidance when you needed it most. We appreciate your trust in Smart Start!