Thank you for sharing your experience, we're sorry to hear about the difficulties you've encountered while trying to resolve your contract rate concerns. We understand how frustrating it can be when expectations are not met, . Your feedback is valuable, and we will ensure your concerns are reviewed appropriately, we will pass this along to a supervisor.
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DL · 写过 1 条评价 · 已认证 · 体验于 2026-08-06 ·
★★★★★
很好,快速,友善!
与我交谈的客户服务热线人员非常耐心且友善。她确保我了解所有费用,甚至不遗余力地帮助我快速完成预约。
Smart Start, Inc. 回复2026-08-07
We truly appreciate your review! Knowing that you found our service helpful means a lot to us. Thank you for choosing us!
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Chad H · 写过 1 条评价 · 已认证 · 体验于 2026-08-06 ·
★★★★★
快速响应并且非常有帮助...
响应速度快,自始至终都非常有帮助。 几分钟内完成所有事情
Smart Start, Inc. 回复2026-08-07
Thank you for the great review! We're happy to hear that everything was handled quickly and that you found our team helpful throughout the process. 😊
We sincerely apologize for the difficulties you've experienced. We understand how frustrating it can be when concerns about equipment and installation are not resolved to your satisfaction. Providing quality service and support is important to us, and we're sorry to hear that your experience fell short of expectations. Thank you for your honest feedback.
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Antony C · 写过 1 条评价 · 已认证 · 体验于 2026-08-05 ·
★★★★★
简单快速的过程和超级…
过程简单快捷,超级有帮助,沟通也很棒。
Smart Start, Inc. 回复2026-08-07
Thank you for your wonderful feedback! We're so pleased to hear that you found our process easy and fast, and that our communication was great. We appreciate your kind words!
We're sorry to hear about your experience and the difficulties you've faced with appointment scheduling and associated fees. We understand how frustrating it can be when circumstances outside of your control impact your service experience. Thank you for bringing these concerns to our attention and sharing your feedback.
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Roderick N · 写过 1 条评价 · 已认证 · 体验于 2026-08-06 ·
★★★★★
信息非常丰富,很有帮助!
Smart Start, Inc. 回复2026-08-07
Thank you for your kind feedback! We're delighted to hear that you found the information helpful and informative. We appreciate your support! 😊
We're thrilled to hear that you found our team informative and helpful! Thank you for your kind words and for choosing us. 😊
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Tiera S · 写过 1 条评价 · 已认证 · 体验于 2026-08-07 ·
★★★★★
简单的流程和出色的客户……
简单的流程和优质的客户服务!速度很快,一切都非常详细!
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Mark D · 写过 1 条评价 · 已认证 · 体验于 2026-08-07 ·
★★★★★
梅琳达绝对棒极了!
梅琳达真是太棒了!非常有礼貌而且知识渊博。希望更多的客户服务人员像她一样。这是一次愉快的经历!
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Enrique · 写过 2 条评价 · 已认证 · 体验于 2026-08-05 ·
★★★★★
很棒的客户服务。
Smart Start, Inc. 回复2026-08-06
"Thank you for your feedback! We're committed to delivering a great experience for every customer, and we're pleased to hear that reflected in your visit."
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David C · 写过 1 条评价 · 已认证 · 体验于 2026-08-04 ·
★★★★★
真的很友好而且非常乐于助人。
Smart Start, Inc. 回复2026-08-06
"Thank you for your kind words! We're glad we could help and appreciate your feedback."
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Jeffrey · 写过 2 条评价 · 已认证 · 体验于 2026-08-04 ·
★★★★★
好女士
好女士。她非常友善并且乐于助人
Smart Start, Inc. 回复2026-08-06
"Thank you for your kind review! We're delighted to hear that our representative was friendly, helpful, and made your experience a positive one."
Thank you for sharing your experience! We're thrilled to hear that Rashina provided such kind, patient, and helpful service throughout the process. Ensuring our customers feel informed and supported is very important to us, and we're glad she made such a positive impact. We'll be sure to share your wonderful feedback with her. Thank you for choosing Smart Start! 😊
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Alexander W · 写过 1 条评价 · 已认证 · 体验于 2026-08-05 ·
★★★★★
操作员竭尽全力打破......
接线员不遗余力地为我的理解分解了一切,非常准时和详细。客户服务、服务和员工 10/10 经验。
Smart Start, Inc. 回复2026-08-06
We're so glad to hear our team provided such a detailed and punctual experience! We appreciate your kind words about our customer service and staff.
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BV · 写过 1 条评价 · 已认证 · 体验于 2026-08-05 ·
★★★★★
技术人员速度很快,很容易处理……
技术人员速度很快,很容易处理
Smart Start, Inc. 回复2026-08-06
"Thank you for the great review! We're pleased to hear that our technician was prompt, professional, and easy to work with."
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Eric M · 写过 1 条评价 · 已认证 · 体验于 2026-08-05 ·
★★★★★
代表很有耐心,一一解答……
销售代表很有耐心,回答了所有问题,让事情比我想象的要容易得多。
Smart Start, Inc. 回复2026-08-06
We appreciate your 5-star rating! We're so glad to hear that our team was patient and made the process much easier than you anticipated.