We're so sorry about your feedback, Randall. Your cancellation request has been completed as of today 07/23/2026. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing Smileactives and allowing us to be a part of your smile care journey.
We’re sorry to hear about your experience and appreciate you sharing your feedback, Angela. We understand how concerning unexpected charges can be, and this is not the experience we want for our Smileactives customers. We’d like to review your account and assist you further. Please contact our Customer Care team at 1‑800‑207‑8952. Our representatives are available daily from 7:00 AM to 10:00 PM EST to help you directly.
Thank you for sharing your feedback, Melissa. We sincerely apologize for the frustration and concern this experience has caused. We understand how upsetting unexpected charges or confusion regarding an enrollment can be, and we appreciate you bringing this to our attention. Our goal is always to provide clear information about our offers and memberships, and we're sorry that your experience did not meet those expectations. We'd like the opportunity to review your account and address your concerns directly. Because account and billing details are specific to each customer, we encourage you to contact our Customer Service team so we can look into this further and provide assistance based on your individual situation. Please contact us at 1-800-207-8952 or visit www.smileactives.com at your convenience. We value your feedback and would appreciate the chance to help resolve your concerns.
We're sorry to hear about your experience and your concerns regarding your Smileactives subscription details and shipments, Dan. We never want customers to feel surprised or frustrated by their order experience. We appreciate you bringing this feedback forward and will share it with the appropriate team for review. If you still need assistance with your account, please contact our Customer Care team at 1-800-207-8952. We're available daily from 7:00 AM to 10:00 PM ET and would be happy to assist you directly.
We're sorry to hear that Smileactives didn't deliver the results you were hoping for, Donna. We never want customers to feel surprised or frustrated by their order experience. We appreciate you bringing this feedback forward and will share it with the appropriate team for review. If you still need assistance with your account, please contact our Customer Care team at 1-800-207-8952. We're available daily from 7:00 AM to 10:00 PM ET and would be happy to assist you directly.
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CAROL · 写过 1 条评价 · 已认证 · 体验于 2026-07-21 ·
★★★★★
我已经问了,问了,问了……
我已经要求、要求、要求取消……取消……取消! 您尚未采取任何行动。 请取消。 它不起作用。
Smileactives 回复2026-07-21
We're sorry to hear that Smileactives didn't deliver the results you were hoping for, Carol, and we appreciate you sharing your feedback. Results can vary from person to person, and consistent use is important for achieving the best possible outcome. We've processed your cancellation request, and a confirmation email will be sent shortly with your account details. If you'd like to discuss your experience or have any questions, our Customer Care team is available daily from 7:00 AM to 10:00 PM ET at 1-800-207-8952.
Thank you for sharing your experience with Smileactives, Patricia. We're glad to hear you've noticed a brighter appearance over the past several months. Results can vary depending on individual smile conditions. Consistent use is key, and many users continue to see gradual improvements over time. We appreciate your patience and support. Thank you for choosing Smileactives.
Thank you for sharing your feedback. We're sorry to hear there was confusion regarding your order and billing. Smileactives is offered through a membership program designed to help support consistent daily care and maintain a bright, confident smile over time. We understand unexpected charges can be frustrating, and we'd appreciate the opportunity to review your account and address any concerns. Please contact our Customer Care team at 1-800-207-8952, available daily from 7:00 AM–10:00 PM EST.
Thank you for sharing your feedback, Elle. We're sorry to hear about your experience and concerns regarding Smileactives subscription details, shipments, and billing. We never want customers to feel surprised or frustrated by their order experience. We appreciate you bringing this feedback forward and will share it with the appropriate team for review. If you still need assistance with your account, please contact our Customer Care team at 1-800-207-8952. We're available daily from 7:00 AM to 10:00 PM ET and would be happy to assist you directly.
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Robert Heck · 写过 1 条评价 · 体验于 2026-06-08 ·
★★★★★
我购买了smile的试用包...
我购买了 smile active 的试用版,大约一个月后收到了另一个容器,在我不知情的情况下,他们向我的帐户额外收取了 30 美元,并向我发送了一封电子邮件,说明我还欠他们 90 美元的额外费用,用于购买他们产品的未来容器。
Smileactives 回复2026-07-19
Hi Robert, thank you for sharing your feedback. We appreciate you trying Smileactives and bringing your concerns to our attention. We apologize for the confusion and frustration this has caused. Our Customer Care team is available to review your account, clarify the billing information, and help with any updates or changes you may need. Please contact us at 1-800-207-8952, available from 7:00 AM to 10:00 PM, and we’ll be happy to assist you.
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Michele · 写过 3 条评价 · 体验于 2026-03-04 ·
★★★★★
该产品没有任何作用
该产品没有任何作用。 极大的浪费金钱!
Smileactives 回复2026-07-20
We’re sorry to hear the product didn’t work as expected for you, Michele. Customer satisfaction is very important to us, and we’d appreciate the opportunity to better understand your experience and assist further. Please contact our Smileactives Customer Care team at 1-800-207-8952,
available daily from 7:00 AM–10:00 PM EST.
We’re so glad to hear you’re enjoying your Smileactives experience, Dortha! Thank you for sharing your feedback — it truly means a lot to be part of your daily routine. Whitening is a gradual process, and results can vary depending on natural tooth shade and long‑term habits. With consistent twice‑daily use, many customers begin to notice a brighter smile within a few weeks and continue to see improvement over time. Thank you for choosing Smileactives!
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Judith Kohl · 写过 6 条评价 · 已认证 · 体验于 2026-07-18 ·
★★★★★
一个好产品
一个好产品。然而,我希望每隔一个月收到一次新的供应,因为该产品为我服务了两个月。
Smileactives 回复2026-07-19
Thank you for your feedback, Judith! We’re happy to hear the product is working well for you. We understand that everyone's usage can vary, and we’d be happy to help adjust your shipment schedule to better fit your needs. As a member, you can update your shipment schedule anytime at smileactives.com or contact us at 1-800-207-8952. We’re available daily from 7:00 AM–10:00 PM to help.
Thank you for your feedback and for sharing your experience, Jean. We understand how frustrating this situation can be, and we’re truly sorry for the inconvenience it has caused. Your account was canceled on 07/06/2026, if you still need further assistance, kindly reach us at 1‑800‑207‑8952. We are available daily from 7:00 AM to 10:00 PM. For direct assistance.
Thank you for sharing your feedback, Blair. We’re sorry for any confusion around how the Smileactives membership works. Our introductory offers are part of an ongoing program that includes future shipments unless changed or cancelled. We’d be happy to review your account, walk you through the details, and help with any adjustments you may need. Please contact our Smileactives Customer Care team at 1-800-207-8952, available daily from 7:00 AM–10:00 PM EST.
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Ronda · 写过 1 条评价 · 已认证 · 体验于 2026-07-15 ·
★★★★★
我不知道这是一个自动...
我不知道这是一个自动续订计划。 我不断获得额外的产品。 我想停止,但没有电话号码来停止此订单。
Smileactives 回复2026-07-16
We're sorry to hear for any confusion and inconvenience you have experience, Ronda. Your cancellation request has been completed. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing Smileactives and allowing us to be part of your smile care journey. If anything else comes up, we're here.
Thank you for your feedback, Fred! We’re happy to hear you’re seeing results. Whitening progress can vary based on individual smile conditions and consistency of use. To keep your smile looking its best, continue using the product exactly as directed. Be sure you’re applying the recommended amount of gel, brushing for the full 2 minutes each time, and using it twice daily. We also want to thank you for being a loyal Smileactives customer. We truly appreciate you choosing Smileactives.
We're sorry to hear about your experience and concerns regarding Smileactives subscription details and billing. We never want customers to feel surprised or frustrated by their order experience. We appreciate you bringing this feedback forward and will share it with the appropriate team for review. If you still need assistance with your account, please contact our Customer Care team at 1-800-207-8952. We're available daily from 7:00 AM to 10:00 PM ET and would be happy to assist you directly. Thank you again for your feedback, Madi.
Thank you for your feedback and for sharing your experience, Kim. We’re sorry for the frustration this has caused. We located the additional account and have processed the cancellation as of 07/16/2026. Your request is now fully completed, and a confirmation email will be sent shortly with an overview of the closed account and its cancellation details for your records. Thank you for choosing Smileactives and allowing us to be part of your smile‑care journey.
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Gretchen · 写过 1 条评价 · 已认证 · 体验于 2026-07-09 ·
★★★★★
我已经能够重新安排我的…
过去我曾能够重新安排发货时间,但这次却无法这样做。 我还有产品,不需要更多,但无论如何它都会来。
Smileactives 回复2026-07-14
Thank you for sharing your feedback, Gretchen. We apologize for the inconvenience. As a member, you can normally adjust your shipment schedule at any time, and we'd like the opportunity to review what happened. Please contact our Customer Care team at 1-800-207-8952, available daily from 7:00 AM–10:00 PM, and we'll be happy to assist you.