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美丽与健康

Smileactives

63 条评价

1.963 条评价
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关于 Smileactives

数据更新
网站
smileactives.com
分类
美丽与健康
所在地
United States
状态
待认证
近 12 个月
63 条评价
差评回复率
96%(46/48 条)
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Smileactives靠谱吗?

Smileactives(smileactives.com)在 OK.one 的综合评分为 1.9 分(满分 5 分),基于本站收录的 63 条用户评价,属于美丽与健康分类,口碑较差。68% 的评价为 1 星,差评比例偏高;商家回复了 96% 的差评。数据最后更新于 2026-08-10。

用户怎么说

R
Randall · 写过 2 条评价 · 已认证 · 体验于 2026-07-23 ·

取消此操作

Smileactives 回复2026-07-24

We're so sorry about your feedback, Randall. Your cancellation request has been completed as of today 07/23/2026. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing Smileactives and allowing us to be a part of your smile care journey.

A
Angela · 写过 2 条评价 · 体验于 2026-07-23 ·

微笑活性是一种骗局

微笑活性是一种骗局。 当您取消订阅时,他们会继续向您收费。 还有很多其他公司以正确的方式开展业务,而不是从客户那里偷钱。 小心这家公司

Smileactives 回复2026-07-24

We’re sorry to hear about your experience and appreciate you sharing your feedback, Angela. We understand how concerning unexpected charges can be, and this is not the experience we want for our Smileactives customers. We’d like to review your account and assist you further. Please contact our Customer Care team at 1‑800‑207‑8952. Our representatives are available daily from 7:00 AM to 10:00 PM EST to help you directly.

M
Melissa Dann · 写过 3 条评价 · 体验于 2026-07-19 ·

Smileactives 是一个彻头彻尾的骗局!

Smileactives 是一个彻头彻尾的骗局!他们无意中用试用优惠吸引您,然后在您不知情的情况下注册订阅并每月向您收取 49 美元。您打电话给他们,他们说您批准了此订阅,但您无法阻止持续的每月费用。当您要求取消订阅并通过电子邮件以书面形式提出时,他们会告诉您,无论如何,您都将被收取四个月的费用,而且即使您取消信用卡,也无法停止这四个月的费用。 不要落入这个骗局!我正在向 BBB 报告这些情况,并尽可能在每个网站上警告其他人。请大家扩散出去,以免其他人上当受骗。

Smileactives 回复2026-07-27

Thank you for sharing your feedback, Melissa. We sincerely apologize for the frustration and concern this experience has caused. We understand how upsetting unexpected charges or confusion regarding an enrollment can be, and we appreciate you bringing this to our attention. Our goal is always to provide clear information about our offers and memberships, and we're sorry that your experience did not meet those expectations. We'd like the opportunity to review your account and address your concerns directly. Because account and billing details are specific to each customer, we encourage you to contact our Customer Service team so we can look into this further and provide assistance based on your individual situation. Please contact us at 1-800-207-8952 or visit www.smileactives.com at your convenience. We value your feedback and would appreciate the chance to help resolve your concerns.

D
Dan Bynon · 写过 1 条评价 · 体验于 2026-01-15 ·

非常具有误导性的销售策略

非常误导性的销售策略。 订购“免费”样品,您现在就已经注册了持续订阅。 我终于让我的信用卡取消了所有当前费用和滞纳金。 Smileactives 两次告知所有指控均已撤销。 我们会看看他们是否继续向我发送逾期通知。 我会告诉我认识的每个人(以及互联网上的每个人)远离这个诈骗公司。

Smileactives 回复2026-07-21

We're sorry to hear about your experience and your concerns regarding your Smileactives subscription details and shipments, Dan. We never want customers to feel surprised or frustrated by their order experience. We appreciate you bringing this feedback forward and will share it with the appropriate team for review. If you still need assistance with your account, please contact our Customer Care team at 1-800-207-8952. We're available daily from 7:00 AM to 10:00 PM ET and would be happy to assist you directly.

D
Donna R. · 写过 2 条评价 · 体验于 2026-06-22 ·

诈骗 - 买家小心

与该卖家的糟糕经历并同意这是一个骗局。 牙齿美白产品不起作用,即使在我被告知不再向我收费后,他们仍继续自动发货该产品并向我的信用卡收费。 不得不打两次电话才能让疯狂停止。

Smileactives 回复2026-07-21

We're sorry to hear that Smileactives didn't deliver the results you were hoping for, Donna. We never want customers to feel surprised or frustrated by their order experience. We appreciate you bringing this feedback forward and will share it with the appropriate team for review. If you still need assistance with your account, please contact our Customer Care team at 1-800-207-8952. We're available daily from 7:00 AM to 10:00 PM ET and would be happy to assist you directly.

C
CAROL · 写过 1 条评价 · 已认证 · 体验于 2026-07-21 ·

我已经问了,问了,问了……

我已经要求、要求、要求取消……取消……取消! 您尚未采取任何行动。 请取消。 它不起作用。

Smileactives 回复2026-07-21

We're sorry to hear that Smileactives didn't deliver the results you were hoping for, Carol, and we appreciate you sharing your feedback. Results can vary from person to person, and consistent use is important for achieving the best possible outcome. We've processed your cancellation request, and a confirmation email will be sent shortly with your account details. If you'd like to discuss your experience or have any questions, our Customer Care team is available daily from 7:00 AM to 10:00 PM ET at 1-800-207-8952.

P
Patricia · 写过 1 条评价 · 已认证 · 体验于 2026-07-20 ·

寻找白色!

我们已经使用 smileactives 大约 9 个月了,虽然我们的牙齿颜色较浅,但我不能说我们的牙齿很白。 目前,我们计划继续使用该产品一段时间,希望它能改善颜色更接近白色。

Smileactives 回复2026-07-21

Thank you for sharing your experience with Smileactives, Patricia. We're glad to hear you've noticed a brighter appearance over the past several months. Results can vary depending on individual smile conditions. Consistent use is key, and many users continue to see gradual improvements over time. We appreciate your patience and support. Thank you for choosing Smileactives.

c
customer · 写过 3 条评价 · 体验于 2026-07-20 ·

请大家不要上当受骗。这些都是坏演员。

该产品不起作用,他们会在您不知情或不同意的情况下自动订阅您以接收更多该产品,然后从您的信用卡中扣除 30 美元。要尝试将其退回并取消订阅,您必须创建一个帐户,然后在该帐户中填充您的初始购买内容。当您取消订阅时,他们会告诉您还欠 60 美元,因为它们是分期付款。

Smileactives 回复2026-07-20

Thank you for sharing your feedback. We're sorry to hear there was confusion regarding your order and billing. Smileactives is offered through a membership program designed to help support consistent daily care and maintain a bright, confident smile over time. We understand unexpected charges can be frustrating, and we'd appreciate the opportunity to review your account and address any concerns. Please contact our Customer Care team at 1-800-207-8952, available daily from 7:00 AM–10:00 PM EST.

E
Elle · 写过 1 条评价 · 体验于 2026-07-20 ·

不要购买,绝对不要……

不要购买,也绝对不要订阅。 直到他们开始每月订阅,我才知道我已经订阅了。 当您尝试取消订阅时,您仍需要在订阅剩余时间内按月分期付款。

Smileactives 回复2026-07-20

Thank you for sharing your feedback, Elle. We're sorry to hear about your experience and concerns regarding Smileactives subscription details, shipments, and billing. We never want customers to feel surprised or frustrated by their order experience. We appreciate you bringing this feedback forward and will share it with the appropriate team for review. If you still need assistance with your account, please contact our Customer Care team at 1-800-207-8952. We're available daily from 7:00 AM to 10:00 PM ET and would be happy to assist you directly.

R
Robert Heck · 写过 1 条评价 · 体验于 2026-06-08 ·

我购买了smile的试用包...

我购买了 smile active 的试用版,大约一个月后收到了另一个容器,在我不知情的情况下,他们向我的帐户额外收取了 30 美元,并向我发送了一封电子邮件,说明我还欠他们 90 美元的额外费用,用于购买他们产品的未来容器。

Smileactives 回复2026-07-19

Hi Robert, thank you for sharing your feedback. We appreciate you trying Smileactives and bringing your concerns to our attention. We apologize for the confusion and frustration this has caused. Our Customer Care team is available to review your account, clarify the billing information, and help with any updates or changes you may need. Please contact us at 1-800-207-8952, available from 7:00 AM to 10:00 PM, and we’ll be happy to assist you.

M
Michele · 写过 3 条评价 · 体验于 2026-03-04 ·

该产品没有任何作用

该产品没有任何作用。 极大的浪费金钱!

Smileactives 回复2026-07-20

We’re sorry to hear the product didn’t work as expected for you, Michele. Customer satisfaction is very important to us, and we’d appreciate the opportunity to better understand your experience and assist further. Please contact our Smileactives Customer Care team at 1-800-207-8952, available daily from 7:00 AM–10:00 PM EST.

D
Dortha P Mays · 写过 4 条评价 · 已认证 · 体验于 2026-06-19 ·

吸烟 59 年之后,需要……

抽烟了 59 年,我需要给我见到的人带来更干净的微笑。 我的牙齿更亮,不是超级白,而是更亮。 谢谢你的帮助。 我爱他们,现在我露出了更加幸福的微笑。

Smileactives 回复2026-07-19

We’re so glad to hear you’re enjoying your Smileactives experience, Dortha! Thank you for sharing your feedback — it truly means a lot to be part of your daily routine. Whitening is a gradual process, and results can vary depending on natural tooth shade and long‑term habits. With consistent twice‑daily use, many customers begin to notice a brighter smile within a few weeks and continue to see improvement over time. Thank you for choosing Smileactives!

J
Judith Kohl · 写过 6 条评价 · 已认证 · 体验于 2026-07-18 ·

一个好产品

一个好产品。然而,我希望每隔一个月收到一次新的供应,因为该产品为我服务了两个月。

Smileactives 回复2026-07-19

Thank you for your feedback, Judith! We’re happy to hear the product is working well for you. We understand that everyone's usage can vary, and we’d be happy to help adjust your shipment schedule to better fit your needs. As a member, you can update your shipment schedule anytime at smileactives.com or contact us at 1-800-207-8952. We’re available daily from 7:00 AM–10:00 PM to help.

J
JEAN DILLARD · 写过 9 条评价 · 体验于 2026-07-16 ·

不起作用

不起作用。不会停止向我的帐户收费。不考虑审判。继续向我的卡收费。 Csnt 阻止他们而不联系信用卡欺诈

Smileactives 回复2026-07-17

Thank you for your feedback and for sharing your experience, Jean. We understand how frustrating this situation can be, and we’re truly sorry for the inconvenience it has caused. Your account was canceled on 07/06/2026, if you still need further assistance, kindly reach us at 1‑800‑207‑8952. We are available daily from 7:00 AM to 10:00 PM. For direct assistance.

B
Blair Franke · 写过 6 条评价 · 体验于 2026-07-16 ·

我被安排自动发货……

未经我同意,我被 Smileactives 自动发货。我收到产品 5 个月了,并通过 PayPal 付款,因为无法通过电话或电子邮件联系该公司。在 2026 年 5 月第五次也是最后一次发货后,我取消了自动发货的自动付款。我收到了 Smileactives 的催收信,称尽管我有通过 PayPal 提供的所有付款证明,但仍欠 80.00 美元的附加费。销售代表对我为什么欠 80 美元给出了令人费解的解释。提防!微笑者都是骗子!!

Smileactives 回复2026-07-19

Thank you for sharing your feedback, Blair. We’re sorry for any confusion around how the Smileactives membership works. Our introductory offers are part of an ongoing program that includes future shipments unless changed or cancelled. We’d be happy to review your account, walk you through the details, and help with any adjustments you may need. Please contact our Smileactives Customer Care team at 1-800-207-8952, available daily from 7:00 AM–10:00 PM EST.

R
Ronda · 写过 1 条评价 · 已认证 · 体验于 2026-07-15 ·

我不知道这是一个自动...

我不知道这是一个自动续订计划。 我不断获得额外的产品。 我想停止,但没有电话号码来停止此订单。

Smileactives 回复2026-07-16

We're sorry to hear for any confusion and inconvenience you have experience, Ronda. Your cancellation request has been completed. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing Smileactives and allowing us to be part of your smile care journey. If anything else comes up, we're here.

F
Fred Willhoite · 写过 3 条评价 · 已认证 · 体验于 2026-07-15 ·

没有想象中的那么白……

使用 Smileactives 几个月后,没有我想象的那么白。

Smileactives 回复2026-07-16

Thank you for your feedback, Fred! We’re happy to hear you’re seeing results. Whitening progress can vary based on individual smile conditions and consistency of use. To keep your smile looking its best, continue using the product exactly as directed. Be sure you’re applying the recommended amount of gel, brushing for the full 2 minutes each time, and using it twice daily. We also want to thank you for being a loyal Smileactives customer. We truly appreciate you choosing Smileactives.

M
Madi · 写过 1 条评价 · 已认证 · 体验于 2026-06-03 ·

非常具有误导性……不起作用

非常具有误导性……不起作用。我订了一瓶(有买一送一的促销)……。他们给我注册了 3 个月的会员资格,并从我的卡上收取了 4 个月我不想要的产品的费用。不要买。

Smileactives 回复2026-07-16

We're sorry to hear about your experience and concerns regarding Smileactives subscription details and billing. We never want customers to feel surprised or frustrated by their order experience. We appreciate you bringing this feedback forward and will share it with the appropriate team for review. If you still need assistance with your account, please contact our Customer Care team at 1-800-207-8952. We're available daily from 7:00 AM to 10:00 PM ET and would be happy to assist you directly. Thank you again for your feedback, Madi.

K
Kim · 写过 1 条评价 · 已认证 · 体验于 2026-07-11 ·

我已经取消了该服务并…

我已取消服务并收到电子邮件确认,但您仍继续发送产品并从我的信用卡扣款。我对这项指控提出了异议,并将继续这样做。您的 CNA 保留您的产品!

Smileactives 回复2026-07-17

Thank you for your feedback and for sharing your experience, Kim. We’re sorry for the frustration this has caused. We located the additional account and have processed the cancellation as of 07/16/2026. Your request is now fully completed, and a confirmation email will be sent shortly with an overview of the closed account and its cancellation details for your records. Thank you for choosing Smileactives and allowing us to be part of your smile‑care journey.

G
Gretchen · 写过 1 条评价 · 已认证 · 体验于 2026-07-09 ·

我已经能够重新安排我的…

过去我曾能够重新安排发货时间,但这次却无法这样做。 我还有产品,不需要更多,但无论如何它都会来。

Smileactives 回复2026-07-14

Thank you for sharing your feedback, Gretchen. We apologize for the inconvenience. As a member, you can normally adjust your shipment schedule at any time, and we'd like the opportunity to review what happened. Please contact our Customer Care team at 1-800-207-8952, available daily from 7:00 AM–10:00 PM, and we'll be happy to assist you.