Smileactives

We're sorry to hear about your experience, Gerrie. We never want customers to feel surprised or frustrated by their order experience. We appreciate you bringing this feedback forward and will share it with the appropriate team for review. Our Customer Care team would be happy to review your account, explain billing details, and assist you with available return options. Kindly contact us at 1-800-207-8952, available from 7:00 AM to 10:00 PM, so we can help you directly.

We're sorry to hear you're not getting the results you were hoping for, Lisa. Results can vary based on individual smile conditions and consistency of use. For best results, we recommend using the suggested amount of gel twice daily and brushing for a full 2 minutes each time. Our Customer Care team would be happy to assist you further. Please contact us at 1-800-207-8952, available from 7:00 AM to 10:00 PM, so we can help you directly.

We're sorry to hear about your feedback and experience, Linda. Your cancellation request has been completed as of 08/01/2026. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing Smileavtive and allowing us to be part of your skin care journey.

We're sorry to hear about your experience, Angelique, and we appreciate you sharing your feedback. We have checked your account and can confirm that your subscription was successfully canceled on 08/01/2026, and no future shipments will be processed. Thank you for choosing Smileactives and allowing us to be part of your smile care journey.

We're sorry to hear Smileactives didn't meet your expectations, Puna. Whitening results can vary based on individual smile conditions and consistency of use. For best results, we recommend using the suggested amount of gel twice daily and brushing for a full 2 minutes each time. Our Customer Care team would be happy to learn more about your experience and assist you. Please contact us at 1-800-207-8952, available from 7:00 AM to 10:00 PM, so we can help you directly.

Thank you for sharing your feedback, Peggy. We're sorry to hear there was confusion regarding your order and billing. Smileactives is offered through a membership program designed to help support consistent daily care and maintain a bright, confident smile over time. We understand unexpected charges can be frustrating, and we'd appreciate the opportunity to review your account and address any concerns. Please contact our Customer Care team at 1-800-207-8952, available daily from 7:00 AM–10:00 PM EST.

Thank you for sharing your experience, Crystal. We sincerely apologize for the frustration caused by not being able to cancel your subscription sooner. We can confirm that your subscription has now been canceled. You will receive a confirmation email shortly with an overview of your canceled account and the cancellation details for your records. Thank you for choosing Smileactives and allowing us to be part of your smile care journey. If you have any questions or need further assistance, please call us at (800) 207-8952 or chat with us anytime at smileactives.com.

We're sorry to hear about your experience, Gail. And we understand how frustrating unexpected charges or concerns about your order can be. We'd like the opportunity to review your account, explain what happened, and work with you toward a resolution. Please contact our Customer Care team at 1-800-207-8952, available daily from 7:00 AM to 10:00 PM ET, and one of our representatives will be happy to assist you. Thank you for bringing this to our attention, and we hope to have the opportunity to make things right.

Thank you for sharing your feedback, Linda. We're sorry the commercial did not resonate with you and appreciate you taking the time to share your perspective. We'll pass your comments along to the appropriate team for review. Thank you again for helping us better understand our customers' viewpoints.

We're sorry to hear about your experience and concerns regarding Smileactives subscription details, shipments, and billing, John. We never want customers to feel surprised or frustrated by their order experience. We appreciate you bringing this feedback forward and will share it with the appropriate team for review. If you still need assistance with your account, please contact our Customer Care team at 1-800-207-8952. We're available daily from 7:00 AM to 10:00 PM ET and would be happy to assist you directly.

We're sorry to hear your feedback and experience, Bonnie. We apologize for the frustration caused by not being able to cancel sooner. After reviewing your account, we can confirm your subscription has now been cancelled with no future shipments and with $0 balance. Thank you for choosing Smileactives and allowing us to be part of your smile care journey.

Thank you for sharing your feedback, Penny. We appreciate you taking the time to express your concerns regarding our advertising. We're sorry to hear that the commercial did not resonate with you and that you found the messaging offensive. Feedback like yours is important, as we strive to create advertising that is engaging, respectful, and inclusive of our diverse customer community. We value your perspective and will ensure your comments are shared with the appropriate team for review and consideration. Customer feedback plays an important role in helping us evaluate how our messaging is received. Thank you again for bringing this to our attention. We appreciate your feedback and the opportunity to better understand our customers' viewpoints.

Thank you for sharing your feedback, Darcel. We sincerely apologize for the frustration and disappointment you've experienced. We understand how upsetting it can be to feel that charges continued after you believed your account had been canceled, and we're sorry to hear that your interactions with Customer Service did not meet your expectations. We recognize how concerning it is to receive additional communications regarding a balance after attempting to resolve the matter. We'd like the opportunity to review your account and better understand what occurred. Because subscription, billing, and account-related details are specific to each customer, we encourage you to contact our Customer Service team directly so we can look into this further and provide personalized assistance. Please contact us at 1-800-207-8952 or visit www.smileactives.com at your convenience. We value your feedback and would appreciate the opportunity to address your concerns and work toward a resolution.

Thank you so much for sharing your wonderful feedback, Laura! We’re absolutely thrilled to hear that you’re enjoying your experience with us. With regular use of the Pro Whitening Gel, you can continue to see more visible improvements over time as it helps support a brighter, healthier-looking smile. Thank you for choosing Smileactives!

We’re sorry to hear about your experience and appreciate your feedback, Janeen. Your cancellation request has been completed as of 7/24/2026. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing Smileactives and allowing us to be part of your smile care journey.

We’re sorry to hear about your experience and appreciate your feedback, Helen. We understand how frustrating unexpected charges or subscription concerns can be. Our team would like to review your account and ensure everything is properly handled. Please reach out to our Customer Care team at 1‑800‑207‑8952. Our representatives are available daily from 7:00 AM to 10:00 PM EST to help you directly.

We're sorry to hear you feedback and experience, Robert. We understand how frustrating unexpected shipments or account confusion can be, and this is not the experience we want for our Smileactives customers. We’ve reviewed your information and we confirm that your account was fully canceled on 07/20/2026. If you still need assistance or have questions, kindly reach us at 1-800-207-8952. Our team is available every day from 7:00 AM to 10:00 PM to assist you directly.

We're sorry to hear your feedback and experience, Mavis. We understand how frustrating it can be to deal with an order you didn’t receive and billing concerns, and this is not the experience we want for our Smileactives customers. We’d like to review your account and assist you directly to ensure everything is properly handled. Please contact our Customer Care team at 1-800-207-8952, available daily from 7:00 AM to 10:00 PM EST. to assist you directly.