Hi SYP,
Thank you for reaching out and sharing your feedback with us. We are truly sorry to hear that using the device has been uncomfortable for your back, especially given the bone spurs and medical treatment you are currently navigating with your doctor. Your comfort and well-being are always our top priority.
We would love to provide further assistance and help you figure out the best next steps, Could you please share your order number or the email address associated with your purchase? This will allow us at support@smoothspinecom to locate your account and assist you right away.
If you ever need anything, we’re always happy to help at [email protected].
Warm regards,
Smooth Spine
Hi Michael,
It’s always awesome hearing from folks who were on the fence at first! Sciatica can be so tough to deal with, so we’re thrilled that SmoothSpine is giving you that reliable relief every time you use it.
If you ever need anything, we’re always happy to help at [email protected].
Warm regards,
Smooth Spine
R
Richard Baker · 写过 13 条评价 · 体验于 2026-08-03 ·
★★★★★
有趣的产品
到目前为止,一切都很好。
SmoothSpine 回复2026-08-04
Hi Richard,
Short and sweet, we love to hear it! Glad everything is working out well for you so far.
If you ever need anything, we’re always happy to help at [email protected].
Warm regards,
Smooth Spine
Hi Walter,
We’re so glad to hear that you’ve already noticed definite improvement after just two weeks with your SmoothSpine! It’s wonderful to know you’re feeling optimistic about your recovery, and it sounds like your friends and family are just as impressed with it!
Thank you for sharing your experience with us. We truly appreciate your support and hope SmoothSpine continues to be a helpful part of your wellness journey.
If you ever have questions or need support, we’re always happy to help at [email protected].
Warm regards,
Smooth Spine
Hi Janis ,
We’re so happy to hear that SmoothSpine has become such an important part of your nightly routine. Knowing that after living with pain for so many years you’re finally able to relax, fall asleep more easily, and stay asleep without waking from discomfort truly means a lot to us.
Thank you for sharing your experience with the SmoothSpine community. We’re honored to be part of your journey and hope it continues to bring you lasting comfort and restful nights.
If you ever have questions or need support, we’re always happy to help at [email protected].
Warm regards,
Smooth Spine
Hi Mandi,
We’re so glad to hear that SmoothSpine has made such a positive difference for your lower back discomfort! It’s wonderful to know that after giving it careful consideration, you found it helpful for loosening your back and easing your pain.
Thank you for sharing your experience and for recommending SmoothSpine to others, including your PT doctor. We truly appreciate your support and hope it continues to provide you with comfort and mobility.
If you ever have questions or need support, we’re always happy to help at [email protected].
Warm regards,
Smooth Spine
Hi Patricia,
Thank you so much for sharing your heartfelt story! We are so glad you came across our social media advertisement and gave SmoothSpine a try. Hearing how much relief you've found for your sciatica and lower back pain, especially alongside your weekly chiropractic sessions, means the world to us.
If you ever need assistance or have questions, feel free to reach out to our team at [email protected].
Warm regards,
SmoothSpine
F
Frances Haugen · 写过 3 条评价 · 体验于 2026-07-31 ·
★★★★★
我喜欢这个产品
我喜欢这个产品。 还不确定它是否对我的背部有帮助。 我使用的时候感觉非常舒服。 购买和交付符合预期
SmoothSpine 回复2026-07-31
Hi Frances,
Thank you for sharing your feedback! We are glad to hear that you find the product comforting and that your purchasing and delivery experience went smoothly. Consistency is key, so we hope that with continued use, you start experiencing even greater benefits for your back!
If you ever need assistance or have questions, feel free to reach out to our team at [email protected].
Warm regards,
SmoothSpine
Hi Mary,
We’re so happy to hear that SmoothSpine has been helping you after your back surgery. It’s wonderful to know that the gentle stretching, heat, and EMS therapy are providing relief, and that you noticed a difference after your very first 15-minute session.
Thank you for sharing your experience with us. We’re especially glad you’re enjoying the adjustable stretch levels to match how you’re feeling each day, and we hope you continue to see even more improvement as you keep using it.
If you ever have questions or need support, we’re always happy to help at [email protected].
Warm regards,
Smooth Spine
Hi Al,
We’re so happy to hear about your experience! It’s wonderful to know that after just two weeks of using SmoothSpine twice a day, you’re waking up and going to bed without discomfort and even finding quick relief after a round of golf.
Thank you for sharing your journey with us. We’re honored to be part of your active lifestyle and hope SmoothSpine continues to bring you comfort wherever your travels take you!
If you ever have questions or need support, we’re always happy to help at [email protected].
Warm regards,
Smooth Spine
Hi Yoginima,
Thank you so much for sharing your experience! We are thrilled to hear that SmoothSpine is helping improve your circulation and providing so much relief for your sciatica, especially after trying physical therapy and seeing other specialists. Hearing that it has helped you the most means the world to us, and we truly appreciate your recommendation!
If you ever need assistance or have questions, feel free to reach out to our team at [email protected].
Warm regards,
SmoothSpine
Hi Mike,
Thank you for bringing this to our attention, and we sincerely apologize for your concerns. We want to inspect this and make things right for you immediately. Could you please provide your order number or the email address associated with your purchase so we can locate your account and assist you with a replacement?
If you ever need assistance or have questions, feel free to reach out to our team at [email protected].
Warm regards,
SmoothSpine
Hi Karen,
We are so thrilled to hear how much you are loving your SmoothSpine! It’s wonderful to know that the red light heat therapy and settings are making such a positive impact on your daily routine. Thank you so much for the wonderful recommendation!
If you ever need assistance or have questions, feel free to reach out to our team at [email protected].
Warm regards,
SmoothSpine
M
Michael Guardalabene · 写过 2 条评价 · 体验于 2026-07-28 ·
Hi there,
We are deeply sorry to hear that. That is certainly not the level of service we strive to deliver, and we sincerely apologize for the frustration and delay.
We want to investigate this and resolve the issue for you right away.
Could you please provide your order number or the email address linked to your purchase so we can locate your account and help you immediately?
If you ever need assistance or have questions, feel free to reach out to our team at [email protected].
Warm regards,
SmoothSpine
Hi Beverly,
We are so glad to hear that SmoothSpine is giving you and your husband immediate relief and renewed hope after such a serious accident!
We also really appreciate your constructive feedback regarding the detailed instructions and the pacemaker warning placement. Safety and clear communication are top priorities for us, so we will be sure to share your suggestions with our product and design teams for future updates.
If you ever need assistance or have questions, feel free to reach out to our team at [email protected].
Warm regards,
SmoothSpine
Hi Mike,
We are so glad to hear that you love the product and are getting so much use out of it daily! We also appreciate your honest feedback regarding the shipping wait time, we’re always working on improving our delivery times to make the experience even better.
If you ever need assistance or have questions, feel free to reach out to our team at [email protected].
Warm regards,
SmoothSpine
Hi Bradley,
We are so glad to hear that after just a week with the massage pillow, your lower back feels so much better and stable enough for workout movements! It’s awesome to know the product is making such a noticeable difference for you at the gym.
If you ever need assistance or have questions, feel free to reach out to our team at [email protected].
Warm regards,
SmoothSpine
Hi Roger,
We appreciate you taking the time to share your feedback with us! We're glad to hear that the product is performing comfortably as expected and that your order arrived quickly.
We also really appreciate your honest feedback regarding the ordering process, we hear you loud and clear, and we're sharing this with our team to help improve the checkout experience for future orders.
If you ever need assistance or have questions, feel free to reach out to our team at [email protected].
Warm regards,
SmoothSpine
Hi William,
We are so glad to hear that SmoothSpine is helping relieve your discomfort and pain! It’s great to know that you find it easy to use and that the 15-minute auto-shutoff feature gives you peace of mind while relaxing.
If you ever need assistance or have questions, feel free to reach out to our team at [email protected].
Warm regards,
SmoothSpine
Hi Susan,
We’re so happy to hear that SmoothSpine has made such a positive difference in your daily life! It’s wonderful to know that after dealing with years of sciatica discomfort, you’ve been able to move around more comfortably and that your morning and evening sessions have become a helpful part of your routine.
Thank you for sharing your journey with us. We truly appreciate your kind words about our videos and your experience with SmoothSpine. We’re honored to be part of your wellness routine and hope it continues to provide you with comfort, relaxation, and support.
If you ever have questions or need support, we’re always happy to help at [email protected].
Warm regards,
Smooth Spine