Sopula is committed to providing high quality, trend-driven graphic clothing. We offer a range of unique, youthful and eye-catching designs that cater to a wide range of styles and self-expression. Custom-made clothing. Shipping worldwide.
Most reviewers were unhappy with their experience overall. Customers frequently experienced major delivery delays, noting that packages remained stuck in transit or awaiting shipment for many consecutive weeks without updates. People also struggled to obtain helpful responses or valid refunds when trying to resolve these ongoing shipping and order problems. Buyers often felt ignored because communication channels failed to provide clear tracking information.
Though some buyers encountered severe issues, a minority of people were satisfied with the clothing styles and appealing product designs. These consumers appreciated the comfortable materials and mentioned receiving their desired items quickly on a few successful occasions.
My order has not shipped yet and was placed last weekend. All other orders I placed have been delivered. This order has not even shipped! Although we understand it takes a moment to ship, you took my money asap but can’t move this shipment for 8-10 days. This is shocking in today’s online ordering. Since my complaint, the order will now ship, thank you!!!!
Sopula 回复2025-07-11
Dear John Sarkisian,
Thank you for your purchase.
We are sorry to have kept you waiting. As the holidays approach, there has been a surge in orders, so your order may have been delayed.Could you please provide us with the order number or the email you used to place the order so that we can look into this issue? We will expedite processing and arrange priority shipping for you.
If you need additional assistance, please feel free to contact us at [email protected]. We will reply to you within 24 hours on our business days. Best regards,
Ya dead ass scammed tf out of me for my money I ordered a hoodie last YEARRR march first to be exactly and that shit still ain’t come nor ship the only update I got is that it shipped to Texas and I live in NEW YORK
Sopula 回复2025-07-10
Dear Juststarx,
We are sorry to hear that your order was never received. Could you provide your order number and any other relevant details so that I can immediately investigate this matter? If you are not comfortable sharing this information here, please contact our customer service team directly at [email protected]
Thank you for bringing this matter to our attention and we sincerely apologize for the inconvenience.
Kind regards
Extremely unhappy with the process I spent over 200 dollars on my order and I’m not even getting updates on my order my order thing is VHR89687 I got 6 or 7 shirts in total and I would like a refund if possible because I no longer want the shirts and I want my money back.
Sopula 回复2025-07-09
Dear Zai Cobb,
We're sorry to hear you haven't received an update on your order.
Since our products are all customized and produced by our factory, a little production cycle is required.We are deeply sorry that your order was not shipped as expected.
I’ll review the details of your order and follow up with you shortly to assist further and ensure we make this right.
Best regards
Let’s start with shipping it said it would be here in July 2, I didn’t get it until July 7. Now quality, I mess with the canvas it’s self, but the print on the shirt is trash. Overall not worth me paying 35+ bucks. I seen the same shirt on tik tok for less than 15 bucks.
Sopula 回复2025-07-09
Dear caleb taylor,
Thank you for your feedback! We empathize with your frustrations and sincerely apologize for the inconveniences endured! We are working hard to improve our processes and product details, and your feedback will be of great help to us.
Kind regards
Dear Stervenson Saintjuste,
Thank you for choosing Sopula, we are happy to hear that you like our designs.We promise to design more cost-effective products to give back to our customers.We look forward to serving you again soon!
Dear Pooh Bear,
We’re so happy you’re pleased with your experience! Your feedback is a reminder that our work matters. Please let us know if we can help again down the line.
I Give Yall a 3 ⭐️ because yall don’t issue a tracking number or let people know they order was processed and shipped but everything else was good
Sopula 回复2025-07-07
Dear BiggOpp Scoot，
Thank you for your feedback, the system will automatically send the tracking number to you after the package is sent out, You can track it with the tracking number via https://www.17track.net/en, because there are a lot of packages recently, the tracking information of the package just sent cannot be updated in time , please check three days after receiving the tracking number.
If you have any questions or comments, please feel free to contact us, we will be happy to help you.
It was so super good and definitely buy it takes like 2 weeks to come (reference I bought from NYC) definitely check them out good quality and will buy again
Sopula 回复2025-07-07
Dear Mike Boi,
Thank you very much for your feedback!
We are glad to hear that you are satisfied with the quality of our products. We will maintain and further improve our services to provide customers with a pleasant shopping experience. We sincerely hope to have more opportunities to serve you.
Easy to use the website. No communication on shipments or updates. Besides one email. It’s crazy how quick the money can be taken and not given back but the clothes take months to be sent out, and received.
I haven’t gotten a tracking number or anything.
LSM66125
Sopula 回复2025-07-04
Dear Chris Katchmark,
We are sorry for not communicating with you in time. This is definitely not the customer satisfaction service we promised. We will continue to improve and apologize again.
Since our products are all customized and produced by the factory, the delivery time is slower than expected. I checked that your order has been shipped, this is your tracking number :4PX3001858888434CN, you can track via http://www.17track.net/en.Since there are too many parcels to be processed by the logistics company, the parcel information cannot be uploaded in time. Please do not rush to check. You can check again in 2 days.
If you need to track the latest package information, you can contact our customer service team at [email protected] and we will respond to you within 24 hours on our business days.
Best regards,
The clothes are great and they fit but the order time was kinda long and dragged I also never got my shipping details so I didn’t see how far the package was nor did I know if it was close I saw an estimated time and that’s about it but besides that the product is great and very high quality
Sopula 回复2025-07-05
Dear Wavey_boiii,
Thank you for sharing your thoughts with us! We are glad to hear that you are satisfied with the quality of our products.Regarding shipping time, due to international shipping, time will be more longer. We appreciate your kind words as we are working hard to improve our processes.
Dear customer,
We are happy to hear that you had a great experience with us!
We are committed to providing the best service to our customers, which reflects the high quality of the products we provide.
If you have any questions, concerns or comments, please feel free to contact us, we are more than happy to help you.
Kind regards
Dear Customer,
Thanks for the feedback! We appreciate your support.We will maintain and further improve our services to provide customers with a pleasant shopping experience.If there’s anything else we can assist with, feel free to let us know.
Great experience, second time shopping here and one the the best online shopping experience
Sopula 回复2025-07-02
Dear Gregory Thornton,
We are happy to hear that you had a great experience with us!
We are committed to providing the best service to our customers, which reflects the high quality of the products we provide.
Thank you for your appreciation of our services, without your support, we would not be able to open sopula.
If you have any questions, concerns or comments, please feel free to contact us, we are more than happy to help you.
Kind regards
Website easy to use. Items' prices high but I'm good with paying for quality and excellent customerservice. Only shopped here because my 12yo nephew asked for a few things. I'll be back for more.
Sopula 回复2025-07-01
Dear Chanel,
We're happy the site was easy to use! Thank you for your feedback, please believe that the price of our products reflects its value.We also offer a satisfaction guarantee and excellent customer support to ensure that our customers are completely satisfied with their purchase.
If you need additional assistance, please feel free to contact us at [email protected]. We will reply to you within 24 hours on our business days.
Best regards
I purchased shirts from this company 3 weeks ago & within 2 hours of ordering i asked to cancel the order. The seller refused to cancel the order after going back and forth with them for a week they still sent it out. Yes the package was delivered today & its nothing like I ordered. I payed 90$ for 3 shirts that were supposed to be cropped and none of them look like the pictures that's on the website. They just sent me 3 regular shirts with the simple design. Do not buy from this company because once you send your money. You will not be refunded.
Sopula 回复2025-06-30
Dear Marqwis Knight,
Thank you for reaching out, and I’m truly sorry to hear about the delay cancel with your order. We understand that this is very frustrating and we would like to follow up by email to help provide our return details and answer any questions you may have.
Again, I sincerely apologize for the inconvenience.
Best regards
my stuff was supposed to be here no later then 4 days ago its been 15 days since i ordered my shirt im fixing to move so if it doesn’t come in the next day or 2 then ill probably never shop here again horrible service
Sopula 回复2025-06-30
Dear white boy,
I’m so sorry to hear that you haven’t received your order, especially after waiting this long. I completely understand how frustrating this delay must be, and I sincerely apologize for the inconvenience.Could you please provide us with the order number or the email you used to place the order so that we can look into this issue? I’ll be in touch soon.
Best regards
Dear Jacqueline Rucker,
Thank you very much for your feedback! We are glad to hear that your grandson is satisfied with our products. We will maintain and further improve our services to provide customers with a pleasant shopping experience.
We sincerely hope to have more opportunities to serve you and wish you all the best.
Site is pretty good! I would like an option to get my purchase back quicker than 3 weeks.
Sopula 回复2025-06-27
Dear Nat,
We appreciate your positive feedback; we are so happy you like our site.If you have any concerns or comments, please feel free to contact our team at [email protected] and we will be happy to help you.Have a good day.
I just wanna say thank you can’t believe yall have this many designs and the quality was super great only thing I’d say I didn’t like was just the shipping time and stuff but ay it was worth the wait that’s all that matter
Sopula 回复2025-06-27
Dear Ethan Jacquez,
We appreciate your support more than you know.We promise to design more cost-effective shirts for consumers to choose from in order to give back to our customers! Your satisfaction keeps our team going strong.Thank you for choosing us. We’re honored to have you with us.
Icy Vintage
Hypedept
BOOHOOMAN
Aelfric Eden
Fashion Nova
PacSun
Potholelab
Rockstar Original