Sopula is committed to providing high quality, trend-driven graphic clothing. We offer a range of unique, youthful and eye-catching designs that cater to a wide range of styles and self-expression. Custom-made clothing. Shipping worldwide.
Most reviewers were unhappy with their experience overall. Customers frequently experienced major delivery delays, noting that packages remained stuck in transit or awaiting shipment for many consecutive weeks without updates. People also struggled to obtain helpful responses or valid refunds when trying to resolve these ongoing shipping and order problems. Buyers often felt ignored because communication channels failed to provide clear tracking information.
Though some buyers encountered severe issues, a minority of people were satisfied with the clothing styles and appealing product designs. These consumers appreciated the comfortable materials and mentioned receiving their desired items quickly on a few successful occasions.
Update: shirt arrived just about 3 weeks after I ordered it. It looked similar to what's advertised on the website but not 100% exactly What i expected . The printing quality is off.
Sopula 回复2025-06-26
Dear TEE cee,
Hope you are doing well today.
Sorry to have kept you waiting! Your order was shipped. The tracking numbers is 4PX3001838563368CN.
Since there are too many parcels to be processed by the logistics company, the parcel information cannot be uploaded in time. Please do not rush to check. You can check again in 2 days.
Best Regards
Everything was good. Website easy to use and the clothes are fire. But it’s been about three weeks with the clothes being shipped out for 14 days and I still haven’t received them. It’s probably the shipping company but it’s been a while since i ordered.
Sopula 回复2025-06-26
Dear Joaquin Tatum,
Thank you so much for the kind words.We're happy to know that you found our websit quick and easy and that you were satisfied with the clothes.Your item was delivered in or at the mailbox at 9:21 am on June 25, 2025 Please look for the package carefully.
If you have any questions about your order or need further assistance, please feel free to contact our after-sales team at [email protected]! We will be happy to assist you in resolving any issues.
ALWAYS EASY TO PLACE ORDER AND FROM MY LAST PURCHASE THE COMMUNICATION HAS ALWAYS BEEN GOOD..
Sopula 回复2025-06-26
Dear Sergio long,
We appreciate your positive feedback.We are so glad that you like our website and services.Thank you for sharing your experience with our team.
Shirt did not look like the picture.EVERYTHING ABOUT THE SHIRT WAS FRAUD I WISH I COULD GET A REFUND.
Sopula 回复2025-06-23
Dear Peaches,
I'm sorry to hear that you are not satisfied with our product. We know the importance of clothing quality to brand reputation, and we are always working hard to improve consumer satisfaction. Therefore, we guarantee that this situation will not happen again.
We would like to help you solve this problem, could you please tell us your order number? We will check and solve it for you as soon as possible. If you are not convenient to provide information, please feel free to contact our after-sales team [email protected], and I will handle it for you personally.
Sorry again for your unpleasant shopping experience
Kind regards
I love this site and have all the designs that I love
Sopula 回复2025-06-23
Dear Summer Grant,
Thank you very much for your wonderful feedback!
We are glad to hear that you like the design of our products. We will maintain and further improve our services to provide customers with a pleasant shopping experience.Sincerely hope to have more opportunities to serve you.
Thank you
Dear Quinnus Fletcher,
Thank you very much for your feedback!
We are glad that you have a pleasant shopping experience. We have been committed to creating a simpler and easier shopping website. Your praise is our driving force. We sincerely hope to have more opportunities to serve you and wish you all the best.
Terrible, received completely wrong item, not even close to what was ordered.
Notified customer service via email providing attached pictures along with the original order confirmation email as further proof and their response was please send pictures!?! Seriously?! It already took weeks to even receive it so now they are further delaying correcting their mistake. Will not order again
Sopula 回复2025-06-19
Dear Angela Curdy,
I'm sorry to make your shopping unpleasant. Please send the picture of the product you received, because we need to further confirm the product problem you mentioned.Please understand that we are also working to better solve the problem.
Thank you for your understanding, and again, I sincerely apologize for the inconvenience.
I will never shop here again! I placed my order on the 31st. I HAVE NOTHING!
Glad I only spent $100
Never AGAIN
Sopula 回复2025-06-18
Dear Laken Booker
I'm truly sorry for your unpleasent purchase experience.Your package was delivered successfully to the addressee.It is recommended that you first look for the item in your mailbox or on your porch.
We will send you proof of delivery and specific delivery details by email and assure you that we’ll work to get this resolved as quickly as possible.
Best regards
I was a little impatient in the beginning, but after I got my tracking, it came like three days after so for custom outfit, it wasn’t too bad
Sopula 回复2025-06-16
Dear Ronnie Reese,
Thank you for your feedback. We are working hard to improve our shipping mechanism to ensure customers have a satisfactory shopping experience.If you should need any assistance with your recent purchase, please use our chat feature or send us an email as we're happy to help!
I paid in full for my order THREE weeks ago, and I’m STILL sitting here with absolutely nothing to show for it. No clothes, ONE update, no explanation just straight up ghosted really. At this point, I’m convinced this place is running a fashion themed scam. If you enjoy paying for things you’ll never receive, this is the store for you. Otherwise, do yourself a favor and run the other way. I will never shop here again, and I’d strongly suggest you don’t either unless you like throwing money into a black hole.
Order Number: KWD72039
Sopula 回复2025-06-13
Dear Michael Clark Jr,
Thank you for taking the time to share your shopping experience with us. We are sorry to hear that your order has not been received. Because our team did not communicate in time, it led to your frustrating shopping experience. We apologize for this!
After checking, your order is still in transit.The tracking number is SF6045750425929 and you can track via http://www.17track.net/en
This is international logistics, time will be more longer. Could you pls help us to wait more patiently ?We hope you can get it asap.If you need additional assistance, please feel free to contact us at [email protected]. We will reply to you within 24 hours on our business days.
Best regards
Run!!! Terrible company. Ordered a shirt over a week ago
Ordered a shirt over a week ago, charged my card of course but never sent me one email update about my package.. not even a confirmation. Seems real Scammy to me . UPDATE: has now been 2 weeks and still have yet to receive an update on my order, never received a confirmation email or a receipt and my card was charged over 10 days ago. Will never shop with this company again
Sopula 回复2025-06-11
Dear John Doe,
I’m very sorry to hear about your experience.I understand your concern and can assure you of lawful operation of our company.You will receive an order confirmation email after the payment is successful. You can check your spam folder to see if there is any. If you need additional assistance, please feel free to contact us at [email protected]. We will reply to you within 24 hours on our business days.
Best regards
Please make sure my order gets here on time it’s saying it will be between the 17-20 and based on the reviews if I saw them before I ordered I wouldn’t have ordered off this site.
GIX04352 — PLEASE MAKE SURE IT GETS HERE BY THE 20th
Sopula 回复2025-06-10
Dear Brandon Battle,
Thank you for your purchase!
We will give your order first priority and arrange the shipment as soon as possible and you will receive a shipping notification email from us once your package has been sent out. If you have any questions about your order or need further assistance, please feel free to contact our after-sales team at [email protected]! We will be happy to review your order details and assist you in resolving any issues.
I've been waiting on my order since the 13th of May still do not have it
Sopula 回复2025-06-09
Dear customer
Sorry about the slowly shipping this time.
We can understand your urgent feelings and we really appreciate your patience.We have urged the logistics company to update the package information for you as soon as possible.Could you pls help us to wait more patiently ?we hope you can get it asap
Sorry for the inconvenience and your understanding is highly appreciated.
The fact that my son won't take the hoodie off lets me know I picked a great chose.
Sopula 回复2025-06-09
Dear Lakeisha Spence,
Thank you so much! We're happy to hear you had a great experience. If you have any questions, concerns or comments, please feel free to contact us, we will be happy to help you.
Have a great day
Dear Jacqueline Busby,
Thank you for your support. We are glad that you have a pleasant shopping experience. We have been committed to creating a simpler and easier shopping website. Your praise is our motivation to move forward.
Have a nice day
Awful website. Ordered may 22 and haven’t gotten a single update and it is now June 5th. Do not buy from this site. Garbage…
Order #MLY52576
Sopula 回复2025-06-09
Dear customer,
I sincerely apologize for the inconvenience and want you to know I’m reviewing the details of your order now. I’ll follow up with an update shortly to assist you further and make this right.
Very good experience with them love there branding definitely recommend also there shipping time is not to bad pretty reasonable and also prices are good!
Sopula 回复2025-06-07
Dear Edward Grimes III,
We are happy to hear that you had a great experience with us!
We are committed to providing the best service to our customers, reflecting the high quality of the products we offer.Looking forward to your next visit!
See I have not gotten my package yet so I can't speak on the quality of there clothes but so far I have been waiting 3 week going onto 4 with me being forced to reach out and not getting daily updates on my package which is needed when it comes to this slow shipping i have not got the item I purchased yet to talk bad about the company hopefully it's worth the wait but can't shop here again if the wait going to be a MONTH everytime
Sopula 回复2025-06-06
Dear Dennis
Thank you for your feedback, and I’m truly sorry for your unpleasant shopping experience.Due to international shipping, the delivery date also depends on your customs inspection and local post delivery.Could you pls help us to wait more patiently ?we hope you can get it asap.
If you need us to track or expedite a package for you, please contact our customer service team directly at [email protected].
We appreciate your patience.
It is a good shopping website for teenager boys and girls who like designer shirts also. But I am still waiting on my shirt I ordered last month.
Sopula 回复2025-06-06
Dear Khloe
We appreciate your feedback on our shopping website.This is international logistics, time will be more longer. Since the long transport distance, we cannot control the shipping time.please understand us.
If you need us to track or expedite a package for you, please contact our customer service team directly at [email protected] appreciate your patience and understanding as we work to improve our processes.
I will say I was nervous about the comments and reviews. But they were very helpful and on point with emails and updating me on my order. Shipping did take long but worth the wait. For sure ordering from here again.
Sopula 回复2025-06-05
Dear Jayden Galeano,
Thank you so much for your continued support! We're glad we could resolve problem quickly and smoothly. We look forward to having you shop with Sopula again soon!
Icy Vintage
Hypedept
BOOHOOMAN
Aelfric Eden
Fashion Nova
PacSun
Potholelab
Rockstar Original