Soundbrenner

Hi Curtis, I’m sorry to hear you feel that way. We never want anyone to feel disappointed with their purchase, even when the return window has passed. Our headphones are designed differently from Raycon, with a wired, zero-latency setup aimed more at monitoring, gaming, and low-delay use rather than a wireless consumer-earbud experience. That said, fit and sound preference are very personal, and I understand they weren’t the right match for you. Best, Florian Simmendinger Founder & CEO, Soundbrenner

Thanks Don! We’re glad they arrived quickly and that they’re working well for both practice and live use. Awesome to hear your Alesis Strata Prime kit sounds great with them. Ethan at Soundbrenner

Hi Jack, Thank you for the kind words! I’m glad Ethan could help you through the transaction and make the process smoother. We really appreciate the 5-star review. Best, Florian Simmendinger Founder & CEO, Soundbrenner

Thank you, Joseph! We appreciate your feedback and are glad our customer service stood out. Best, Florian Simmendinger Founder & CEO, Soundbrenner

Thank you so much, Gustavo! “The best, no doubts about it” means a lot to us. We really appreciate your support. Best, Florian Simmendinger Founder & CEO, Soundbrenner

Thank you so much, Robyn! I’m thrilled to hear the page turner is working perfectly with forScore and feels road-ready and reliable. We really appreciate your support for Soundbrenner, CODA Music Technology, and musicians overall. Thanks as well for recommending our IEMs to your friend. It’s great to hear he loves them. Best, Florian Simmendinger Founder & CEO, Soundbrenner

Thank you so much, LuWii! I’m glad our support team was able to help you resolve the problem. We really appreciate your feedback. Best, Florian Simmendinger Founder & CEO, Soundbrenner

Thank you so much, JIC! I’m thrilled to hear the whole experience stood out, from the website to the packaging and the sound. It means a lot that the headphones impressed you enough to order a second pair for yourself. Best, Florian Simmendinger Founder & CEO, Soundbrenner

Thank you so much, Carlos! I’m glad you’re enjoying the superb sound quality and that our team could resolve the earpiece issue quickly under warranty. We really appreciate your trust, especially with how often you use them. Best, Florian Simmendinger Founder & CEO, Soundbrenner

Thank you so much! I’m glad the ordering experience and service were excellent. Sorry there was a slight customs delay on your end, but I hope you enjoy playing with your Wave IEMs now that they’ve arrived. Best, Florian Simmendinger Founder & CEO, Soundbrenner

Thank you so much, David! I’m thrilled the Wave Pro IEMs are giving you the bass response, fit, and full-band clarity you need for worship playing without the custom IEM price tag. We really appreciate your detailed feedback and your recommendation to other musicians. Best, Florian Simmendinger Founder & CEO, Soundbrenner

Thank you so much, Ray! Coming from someone who has been playing since 1965, that means a lot. I’m thrilled to hear the Wave impressed you with its clarity and comfort, especially after years of using Shure. We really appreciate your trust and hope you enjoy many years of playing with them. Best, Florian Simmendinger Founder & CEO, Soundbrenner

Thank you so much, Tony! I’m thrilled to hear the Wave Pro surprised you right out of the box and made such a big difference compared to your previous IEMs, both at home and in your church mix. I’m especially glad they’re comfortable and that the sound worked so well for your electric guitar. We really appreciate you recommending them to other musicians. Best, Florian Simmendinger Founder & CEO, Soundbrenner

Thank you so much, Eduardo! I’m sorry your package was missing, but I’m very glad our team was able to help quickly and get everything worked out within 24 hours. I hope you enjoy your Wave Pro once it arrives, and we really appreciate your recommendation. Best, Florian Simmendinger Founder & CEO, Soundbrenner

Thank you so much, Billy! I’m thrilled to hear your Soundbrenner purchase went perfectly, from customer service to shipping expectations. I’m especially glad you’re enjoying the quality and value of the Wave In-Ear Monitors. We truly appreciate your recommendation to other musicians. Best, Florian Simmendinger Founder & CEO, Soundbrenner

Thank you so much, Alexa! I’m glad our team could help with your order and email issue right away. We really appreciate your kind words. Best, Florian Simmendinger Founder & CEO, Soundbrenner

Thank you so much, Luis! I’m sorry there was a delivery issue, but I’m glad our team was able to make it right quickly. We truly appreciate your trust and hope you enjoy the quality of your Soundbrenner product. Best, Florian Simmendinger Founder & CEO, Soundbrenner

Thank you so much, Jordan! I’m very happy to hear our team responded quickly, answered your questions, and made you feel well taken care of. We really appreciate your kind words. Best, Florian Simmendinger Founder & CEO, Soundbrenner

Thank you so much, William! I’m glad our team communicated clearly and could help with good product knowledge. We really appreciate your kind words. Best, Florian Simmendinger Founder & CEO, Soundbrenner

Thanks so much for the kind words, Pale! I’m really glad Ethan was able to get the issue resolved on the first try. We’ll make sure he sees this. Best, Florian Simmendinger Founder & CEO, Soundbrenner