Soundproof Cow

Good day, Peter, Thank you very much for the amazing rating and feedback, we truly appreciate it! Wishing you a wonderful rest of your day, be safe, be well. The Soundproof Cow Team

Good day, Dora, Thank you so much for the amazing rating and feedback, we truly appreciate it! We absolutely agree, Drew and Kellen are awesome! We are thrilled to hear that everything worked out well. Wishing you a wonderful day, be safe, be well. The Soundproof Cow Team

Good day, Cameron, Thank you very much for the amazing review and feedback. Sorry to hear you ran into some difficulty install our product. Please do not ever hesitate to reach out to our team to see if they have any words of wisdom to make things a little easier. When we receive feedback, we always try to include more information, so these sorts of things don't happen. Thank you again, we are here if you need anything :-) Wishing you a wonderful day, be safe, be well. The Soundproof Cow Team

Good day, Heidi, Thank you very much for the amazing feedback and rating, we truly appreciate it! We are thrilled that you are so happy with your purchase and the results :-) Please keep us in mind for future needs. Wishing you a wonderful day, be safe, be well. The Soundproof Cow Team

Good day, Bill, Thank you very much for the amazing rating and feedback, we truly appreciate it! We are thrilled to hear about this experience, thank you very much for sharing. Wishing a wonderful day, be safe, be well. The Soundproof Cow Team

Good day, Deb, Thank you! We truly appreciate the amazing rating and feedback. We absolutely stand behind our products. :-) We hope that your project turns out well. Please keep us in mind for future needs. Wishing you a wonderful day, be safe, be well. The Soundproof Cow Team

Good day, Old House Fan, Thank you so very much for the amazing review and feedback, we truly appreciate it! We are thrilled to hear that the soundproofing materials purchased worked so well. You made our day :-) Please keep our company in mind for any future soundproofing needs. We wish you a fabulous day, be safe, be well. The Soundproof Cow Team

Good day Jacob, Thank you for the amazing review and feedback. The SPC Team is happy to help with your music studio and we THANK YOU for your continued support! Please reach out to 866.949.9269 with any additional questions or concerns with your project. We wish you a wonderful day, be safe, be well. The Soundproof Cow Team

Good day Bill, Thank you for the amazing rating and feedback, we truly appreciate it. We would like to hear more about your installation so we can better serve our Customer’s needs in the future. Please contact our Sales Manager, Kellen Beaver at [email protected] or call 1.800.558.2058. We look forward to discussing this with you. Wishing you a wonderful day, be safe, be well. The Soundproof Cow Team

Good day John, Thank you very much for the amazing rating and feedback, we truly appreciate the kind words! We also hope that your project went well. Please keep us in mind for your future projects. Wishing you a wonderful rest of your day, be safe, be well. The Soundproof Cow Team

Good day J. Armstrong, Thank you so very much for the amazing feedback and review, we truly appreciate it. We are also thrilled to hear that you are happy with your results! Please keep us in mind for your future projects. Wishing you a wonderful day, be safe, be well. The Soundproof Cow Team

Good day, Gina, We are so happy to hear you had a great experience working with Justin, your review made our day. We are here if your resolution does not fix the gasket issue, we are happy to help! Thank you, and have a fabulous day, be safe, be well. The Soundproof Cow Team

Good day Eric, Thank you very much for the amazing rating and feedback, we truly appreciate that. Thank you also for being a loyal customer for the past 10 years, it is appreciated more than you will ever know! Wishing you a wonderful day, be safe, be well. The Soundproof Cow Team :-)

Good afternoon, Thomas, We appreciate the wonderful feedback on the materials and your ordering experience. Our team is always eager to learn how we can improve. Our Sales Manager, Kellen Beaver will reach out to you directly for more details. In the meantime, we will discuss this with our website developers to help improve the process as much as we can. Wishing you a wonderful rest of your day, be safe, be well. The Soundproof Cow Team

Good day Jason, Thank you for the awesome feedback and this amazing review. We are so happy to hear about your experience, thank you for sharing. Wishing you a wonderful day, be safe, be well. The Soundproof Cow Team

Good day Jeff, Thank you so very much for the amazing feedback and rating. We are thrilled to hear about your experience, we truly appreciate you sharing. Wishing you a wonderful day, be safe, be well. The Soundproof Cow Team

Good day Val, We are very sorry to hear your interaction with us was not up to our usual standards. Your review has brought a few things to light that we need to address internally. The first being empathy and explanation. Our sales team talks to a lot of people every day, and many of the issues discussed are very similar, if not the same. Our team has seen the successes and failures for these common issues. We do our very best to give our customers the best possible solution for the best possible price. It is never our intention to make our customers feel anything except for heard and happy with their experience / the resolution (when applicable). Anything other than that is not acceptable. I do truly apologize that this is not how you left feeling after working with our company. Our management team will be reeducating our sales team on the use of empathy and explanations / education. Lastly, we have requested that our development team work on making the Prop 65 warnings for CA more prevalent on the product pages that are affected by the ban, to improve our customers online experience moving forward. Please let me know if you would like to speak with our Corporate Sales Manager or COO regarding options for you soundproofing needs. I will also be sending this email to your email on file, we look forward to talking to you. I would like to again truly apologize for your experience and hope we can work together to see if we can assist in resolving your noise issue. Thank you, wishing you a fabulous day, be safe, be well. Julie Fitchet and the Soundproof Cow Team

Good day Dan, Thank you very much for the amazing review and feedback, we truly appreciate it. We are thrilled to hear about your experience, thank you again for sharing! Wishing you a wonderful day, be safe, be well. The Soundproof Cow Team

Thank you very much for the updated review Christo, we truly appreciate it and look forward to working with you again. Julie and the Soundproof Cow Team

Good day, Thomas, We are very sorry to hear that you are having issues with UPS. After checking tracking, it looks like your order will be delivered today, if it is not our team is more than happy to try to help resolve your delivery issue. We also understand your frustrations regarding the cost of shipping, since 2019 the price of shipping items has gone through the roof. We do our very best to try to give our customers options, that is why we added Fed Ex as a shipping option for all purchases, however, the negotiated rate that is populated is often lower with UPS due to the volume that we ship with them. We will reach out via the email on file to see if there is anything we can do on our end or through our UPS rep to help alleviate some of your frustrations. We would be more than happy to try! We are again sorry that this experience has caused you stress. The Soundproof Cow Team