sourceit.com.sg

Thank you for your kind review. We’re glad you had a great experience with our team and look forward to serving you again.

Thank you for your kind review and recommendation. We’re glad Jezza provided a prompt and helpful update, while Hui Ping ensured a smooth delivery. We appreciate your trust in SourceIT and look forward to supporting you and your colleagues again.

Thank you for choosing us for your GX10. We’re glad the delivery was quick and smooth. We hope you enjoy your new AI system.

Hi Peter Bruin, thank you for your feedback and apologies for the unpleasant experience. Our website pricing is displayed before GST unless otherwise stated, with GST calculated during checkout in accordance with Singapore regulations, while delivery charges are separately calculated based on order size, weight, and location. We understand this may have been frustrating, especially when compared against platforms like Amazon or Shopee which may structure pricing differently. We genuinely appreciate your support for a local Singapore company and will continue working on improving pricing transparency and the overall checkout experience moving forward.

Thank you for your review. We’re glad you were happy with the item availability and service efficiency. We appreciate your feedback on free delivery and will take it into consideration for future improvements.

Hi Andy Zheng, thank you for your feedback. Based on our records, the self-collection order was collected within the stated 2–3 business days processing timeline indicated under our shipping policy. We understand expectations may differ when compared with marketplace platforms such as Lazada or Shopee which operate under different fulfillment models. Nevertheless, we appreciate your feedback and will continue improving our overall customer experience and communication moving forward.

Thank you for the support and kind review. Glad to hear the order arrived on time and that you’re happy with the experience. We truly appreciate your support and look forward to serving you again.

Hi Keith Lam, thank you for bringing this up and apologies for the delay in response. Please rest assured we will assist to adjust and update the warranty entitlement accordingly with HP. In certain cases, the HP Support Portal may initially reflect the base manufacturer warranty before the bundled onsite warranty entitlement is updated in the system. Kindly note the warranty coverage provided will tally and follow the official tax invoice issued. Our team is currently following up with HP/distributor side and will update you once the warranty adjustment has been reflected successfully.

Thank you very much for the kind review and support. We’re glad we were able to arrange the Lenovo replacement quickly to support your ongoing project requirements. Happy to hear the upgraded 32GB RAM configuration and pricing provided good value compared to other platforms. Truly appreciate the recommendation and we look forward to supporting you again in the future.

Thank you for the support and review. Glad to hear you found the purchase process easy and affordable. We truly appreciate your support and look forward to serving you again.

Thank you very much for the kind review and support. Glad to hear our team was able to provide responsive and solution-oriented service throughout the process. We truly appreciate your trust and look forward to serving you again in the future.

Thank you very much for the kind review and support. We’re glad our team was able to communicate proactively, address the concerns promptly, and keep you updated throughout the process. Providing responsive and solution-oriented customer service is always our priority. Truly appreciate your patience, understanding, and support.

Thank you very much for the kind review and support. We appreciate your understanding regarding the initial model availability and are glad our team was able to recommend a suitable alternative with prompt delivery. Providing responsive service and practical solutions for our customers will always remain our priority. Truly appreciate your support.

Hi Zhuo Weiwen, thank you for your feedback and apologies for the misunderstanding experienced. Based on the order records, the selected fulfillment method during checkout was self-collection. As such, the order was processed accordingly under the selected collection mode. We understand there may have been a miscommunication during the process and sincerely regret any inconvenience caused. Nevertheless, our team remained committed to assisting and clarifying the available options throughout the arrangement process. We appreciate your feedback and will continue improving communication clarity moving forward.

Thank you very much for the kind review and support. We’re glad our team was able to keep you updated throughout the order process and provide flexibility regarding the delivery timeline and arrangements. Customer communication and transparency are very important to us, especially when there may be changes or delays. Truly appreciate your patience, understanding, and support. We look forward to serving you again in the future.

Thank you very much for the kind review and support. We’re glad to hear our team was helpful, responsive, and accommodating throughout your experience. Truly appreciate your support and we look forward to serving you again in the future.

Thank you very much for the kind review and support. Glad to hear you were satisfied with the pricing, responsive communication, and technical assistance provided by our team. We always aim to ensure the right setup is confirmed before delivery. Happy to know the projector was delivered smoothly and performing well. Truly appreciate your support.

Thank you very much for the support and kind review. Glad to hear you had a good experience with our service. We truly appreciate your support and look forward to serving you again.

Thank you very much for the kind review and support. We understand the urgency during the CNY period and we’re glad our team was able to coordinate closely and arrange the delivery in time before the holidays. Truly appreciate your patience, trust, and support. Wishing you enjoyable usage of your new high-end PC and we look forward to serving you again.

Hi Andrew SIM, thank you for your feedback and apologies for the delay experienced. We understand the expectations for faster delivery and better visibility on delivery progress, especially with the delivery charges involved. Your suggestion for a tracking system with clearer status updates is greatly appreciated and has been noted for improvement. We will continue working closely with our logistics partners to enhance the delivery experience and communication process moving forward.