*spotfund

Thank you for taking the time to share your feedback. Please know that *spotfund is a 0% fee platform. We do not charge any fees and are funded entirely by the voluntary generosity of donors and organizers through optional tips, which allows the platform to remain free for folks like yourself. The fees you mentioned are actually processing fees charged by payment processors. Credit card processors will always deduce the standard 2.9% plus $0.30 per transaction. These fees are deducted before the funds reach us - we then distribute the entirety of the funds raised to the campaign organizer/beneficiary. These fees are laid out on the top of our homepage and also during the bank linking process. Kindly note that credit/debit card processing fees are an unavoidable reality when processing payments online and are present across all fundraising platforms worldwide. It is important to note you are not losing out on funds you would have been able to receive elsewhere 🙂 If this clarification is helpful, we would be truly grateful if you would consider updating your review. You can reach me directly at [email protected] if you need anything further. Wishing you all the best, ______________________ Maria T. *spotfund | North America Customer Success Team