SSLs.com

Hello! Thank you for reaching out and bringing this to our attention. We can assure you that receiving an email from SSL.com is completely normal and does not indicate a phishing attempt. We recently changed our certificate authority, so in some cases you may now receive emails from SSL.com as part of that process. You can find the information about the recent SSL provider change here: https://www.ssls.com/knowledgebase/ssl-provider-change/ Nevertheless, if you'd like us to verify that everything is in order, please don't hesitate to contact us via live chat or email here: https://www.ssls.com/knowledgebase/contact-us/

Greetings! Thank you for taking the time to share your feedback about your experience with us. We are sorry to hear that your experience was unpleasant and that you faced a lot of confusion. We reached out to you by email. As we can't discuss account-specific details publicly, we shared our response there regarding your case and how we can assist you further. We hope to resolve this matter for you as soon as possible. Please remember that our Support Team is always here to help. You are welcome to reply to our email or contact us via Live Chat using the blue bubble in the bottom-right corner of SSLs.com. We look forward to hearing from you soon.

Hello, Thank you for taking the time to share your feedback. We're sorry to hear about your experience and regret the difficulties you encountered during your SSL certificate renewal. We understand how important a timely renewal process is, especially when it affects access to your website. We would appreciate the opportunity to review your case and help resolve the issue. We've sent you a request through Trustpilot asking for a few additional details so we can identify your case and investigate it further. Alternatively, you are welcome to contact us via Live Chat using the blue bubble in the bottom-right corner of SSLs.com or by emailing [email protected]. Our Support Team is available 24/7 and will be glad to assist you. We look forward to hearing from you soon.

Hello, We would like to thank you for your feedback and apologize for any inconvenience or dissatisfaction you may have experienced. We always strive to provide the best possible experience at SSLs.com and would like to apologize for the difficulties you faced. We have checked your case and since we can't disclose information publicly, we will send email to your login email with a detailed explanation and the next steps. Please rest assured that our Support Team is always happy to help you step-by-step. We are here for you 24/7. You are welcome to contact us via the Live Chat (blue bubble at the bottom right corner on https://www.ssls.com/) if you have any additional questions that you would like to resolve in real-time. We are looking forward to hearing from you soon.

Hello Ayaan, Thank you for taking the time to share your feedback. We're truly sorry for the difficulties you've experienced. We understand how important timely updates are, and we regret that the recent transition to our new certificate provider contributed to your experience. We've already escalated your case to our certificate provider and continue to work closely with them on your behalf. We've also reached out to you by email. As we can't discuss account-specific details publicly, we've shared our response there regarding your case and how we can assist you further. We hope to resolve this matter for you as soon as possible. Please remember that our Support Team is always here to help. You are welcome to reply to our email or contact us via Live Chat using the blue bubble in the bottom-right corner of SSLs.com. We look forward to hearing from you soon.