Stellar Scientific

Thank you so much Laura for trusting us to take care of you, and thank you for taking time from your day to let us know about your experience with us! It is very meaningful for our Stellar Reps to be praised for their skill and care. We will share your review on Slack so Lauren's colleagues can congratulate her as well. Thank you again for choosing Stellar Scientific!

WOW! Diana you just took our collective breath away with this review! Thank you for providing such clear detail about how the team took care of you and what makes us different from other lab suppliers. Your review is lighting up the company Slack channel and making people feel very proud of their colleagues and their company Thank you for your trust. We know we need to keep earning it every day and hope to never disappoint.

Thank you so much Chandie for trusting us to take care of you and your lab! And, thank you for making time to provide us with this positive feedback! We love making happy scientists and appreciate hearing we're doing a good job! Thank you for choosing Stellar Scientific

Thank you very, very much Wing for all the kind things you've shared about your experience with us, and Elisa in particular. You've captured the essence of what we endeavor to deliver every day. Elisa is an absolute gem and we're very honored to have her on the team. We've shared your beautiful remarks on the company slack channel so her colleagues can congratulate her as well. She's someone we all look up to. Thank you for making Stellar Scientific a partner in your work for so many years.

Thank you very much Chris for bringing this to our attention! You are 100% correct. We've notified the supplier who drop ships these for us so they can find out how this happened. Your name was on our PO. We're very honored to have the opportunity to take care of you and to know you want to help live up to our Stellar name and reputation!

Thank you Ashok for such a meaningful review! We especially appreciate when customers share their entire journey with us. If you see something we can be doing better, we'd love to know!

This CUSTOMER is AWESOME! Thank you Theresa for helping get the word out We appreciate you very much!

Thank you very much Ayana for trusting us to take good care of you! We very much appreciate your helpful and defined feedback. Thank you for choosing Stellar Scientific!

We appreciate working with you as well Jeremiah! Thank you for sharing this wonderful feedback!

We appreciate your trust and the opportunity to take care of you Karlena! Thank you for making time to share your experience with us.

Wow! Thank you so much Tami for this very meaningful review! We're so glad you found us and we appreciate each opportunity you've shared with us to take care of you!

Thank you so much Ivette for trusting us to take care of your lab and for letting us know the team lived up to our Stellar name!

Thank you so much Shannon for taking time out of your day to share this wonderful feedback with us! We are so honored to be a partner in your work and humbled to receive this praise.

Thank you Deb for your business and for sharing this wonderful feedback with us!

Thank you Adel for your business and for sharing your feedback with us!

Thank you very much Jay for your business and for taking time to share feedback with us!

Thank you very much for notifying us about the damage that is occurring during shipping/delivery. We are terribly sorry to hear about this and will review procedures with the warehouse team to figure out how to improve the product security. Did the breakage happen with your first order as well? Were all 3 units you ordered this time broken? We'd be happy to offer a replacement to compensate you for your loss. If you could reach out to [email protected] in the morning and share a photo or two that illustrates the poor packaging and how the product was impacted, we'll get right on it.

Thank you so much Audrey for your business and thank you for commenting about the quality of how your items were packed! What would be the point saving a few dollars purchasing from a small business if you had to deal with so much hassle on the back-end? We love making happy scientists! Thank you for choosing Stellar Scientific

Thank you Tabitha for your continued partnership and support! We are so pleased to know you enjoy working with us!

Hi Marissa - Your displeasure has been noted, but you did not provide any information to help us identify who you are to know what this is all about. I've spoken with members of our customer service team and nobody knows who Marissa is or what this might be about. However, you refer to a "$100 minimum surprise" which did come up today regarding a customer from Wayne State University. Are you connected with this lab? If this is the situation being referred to, we'd be happy to discuss this with you further by phone and get it addressed. Unfortunately, suppliers can change their requirements at will and do not always communicate new processes to their distributors. We think we have a workaround to this issue 410-764-2225 - Michelle Jones knows this case best, but you can ask to speak with me together with her so we can get this resolved. If this is not what this review is about, without additional information we are unable to do much to help. Lee J Lowenstein President