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购物与时尚

Stitch Fix

279 条评价

4.2279 条评价
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关于 Stitch Fix

数据更新
网站
stitchfix.com
分类
购物与时尚
所在地
United States
状态
待认证
近 12 个月
279 条评价
差评回复率
85%(29/34 条)
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Stitch Fix靠谱吗?

Stitch Fix(stitchfix.com)在 OK.one 的综合评分为 4.2 分(满分 5 分),基于本站收录的 279 条用户评价,属于购物与时尚分类,口碑良好。77% 的评价为 4 星及以上,5% 为 1 星;商家回复了 85% 的差评。数据最后更新于 2026-08-10。

用户怎么说

T
Tyler · 写过 1 条评价 · 已认证 · 体验于 2026-07-27 ·

快速修复风格

很多问题为我量身定制。他们关注了我住的地方,并根据这些细节提出了一些建议。来得快,价格合理。

Stitch Fix 回复2026-08-07

It's great to hear that your experience has been so great, Tyler, and this will really make your Stylist's day! Let us know if you're ever looking for anything special, and we look forward to many more great Fixes! If there's anything we can help with, please reach out to us at [email protected] or live chat with us at https://support.stitchfix.com/hc/en-us from 7am-10pm CST, every day.

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Raegan · 写过 1 条评价 · 已认证 · 体验于 2026-08-03 ·

衣服穿了几次就撑不住了……

衣服洗几次后就不耐穿了。甚至轻柔循环并风干。 。 。 有几件上衣洗完后就缩水了。盒子的惊喜曾经是令人兴奋的,现在却是一种无聊的感觉。 图片中的物品与实物看起来有所不同。我认为实际去商店和实际购物似乎更有吸引力

Stitch Fix 回复2026-08-07

We're so sorry to hear that you've had pieces that have not held up, Raegan. That's not up to our quality standards, and we'd love to take a look at this with you. We also want to help get your Fixes back on track and get your pieces that you're excited about. Please reach out to us at [email protected] or live chat with us at https://support.stitchfix.com/support/home from 7am-10pm CST, every day.

H
Heather · 写过 2 条评价 · 已认证 · 体验于 2026-07-26 ·

太棒了

太棒了,几乎一切都符合我的风格。我尝试过其他类似的公司,但效果不佳。我肯定会再买一个盒子。

D
Deanna · 写过 1 条评价 · 已认证 · 体验于 2026-08-02 ·

我只喜欢我的鞋子

我只喜欢我的鞋子。其余的看起来很旧或者不是我的风格。

Stitch Fix 回复2026-08-06

We're glad to hear you liked the shoes, and we're sorry the other items weren't your style. We'd be happy to look into your account to see how we can improve future Fixes. If you’d like to get immediate support, you can reach out to our Live Chat: https://support.stitchfix.com/support/home. We're available seven days a week from 7AM-10PM CST, or via email at [email protected]. We look forward to hearing from you!

n
nkk · 写过 2 条评价 · 已认证 · 体验于 2026-07-26 ·

造型师竭尽全力寻找……

造型师尽一切努力寻找我喜欢的东西,仔细关注我的意见,并与我沟通得很好。有时布料没有我想要的那么好,有时衣服虽然与其他合身的尺寸相同,但对我来说比例不合适。发送的物品始终在我选择的价格范围内。

Stitch Fix 回复2026-08-06

Thank you for sharing your experience, and we're sorry the fabrics and items weren't the perfect fit. We'd be glad to look at your account on our end to see about any updates we can make, to improve future Fixes. If you’d like to get immediate support, you can reach out to our Live Chat: https://support.stitchfix.com/support/home. We're available seven days a week from 7AM-10PM CST, or via email at [email protected]. We look forward to hearing from you!

M
Mary · 写过 1 条评价 · 已认证 · 体验于 2026-07-26 ·

一切都完美契合

一切都完美契合,材料质量惊人,我喜欢我可以退回我不想要的东西,尽管在我的第一个订单中我保留了 90% 哈哈!

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Chris · 写过 1 条评价 · 已认证 · 体验于 2026-07-26 ·

造型师忽略个人资料选择

系统会提示我们作为客户创建个人资料。这包括每件商品的价格限制。我已经进行了四次修复预览,每次都会忽略此限制。如果不考虑的话,这有什么意义呢?

Stitch Fix 回复2026-08-06

We're sorry to hear this was your experience, and we understand how frustrating this could feel. We'd love to help improve future Fixes. If you’d like to get immediate support, you can reach out to our Live Chat: https://support.stitchfix.com/support/home. We're available seven days a week from 7AM-10PM CST, or via email at [email protected]. We look forward to hearing from you soon!

B
Betti · 写过 1 条评价 · 已认证 · 体验于 2026-08-02 ·

我喜欢缝合修复

我喜欢缝合修复,我不断更新我的尺码资料,并且我有机会尝试我可能不会考虑的事情。 大多数时候,合身度是完美的,我不必去商店试穿。

Stitch Fix 回复2026-08-06

We know how important that perfect fit is, Betti, and we're thrilled to hear that your Stylist has really been able to nail it and your style! Let us know if there's anything special that you'd like to try out, and we look forward to more great Fixes with you! If there's anything we can help with, please reach out to us at [email protected] or live chat with us at https://support.stitchfix.com/hc/en-us from 7am-10pm CST, every day.

T
Tami Robbins · 写过 2 条评价 · 已认证 · 体验于 2026-08-02 ·

还好

还好。 我宁愿自己买

Stitch Fix 回复2026-08-06

Thank you for sharing your experience, Tami! We're here to help if you'd like to try another Fix in the future. If you’d like to get immediate support, you can reach out to our Live Chat: https://support.stitchfix.com/support/home. We're available seven days a week from 7AM-10PM CST, or via email at [email protected]. We look forward to hearing from you!

J
Jessica · 写过 1 条评价 · 已认证 · 体验于 2026-07-26 ·

我喜欢所有的作品,事实上我……

我喜欢所有的单品,而且我不用去商店就能更新我的衣柜

Stitch Fix 回复2026-08-06

We love to hear how much you're loving your Fixes, Jessica, and we love that we've been able to help you update your wardrobe! Let us know if there's anything new you're like to try out, and we're excited for more great Fixes to come! If there's anything we can help with, please reach out to us at [email protected] or live chat with us at https://support.stitchfix.com/hc/en-us from 7am-10pm CST, every day.

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C Burress · 写过 3 条评价 · 已认证 · 体验于 2026-07-26 ·

已成为会员多年

我已经成为会员多年了,所以将新趋势纳入我的衣橱非常重要。很难,因为我已经快80岁了,但外表和行为却年轻得多。

Stitch Fix 回复2026-08-06

We truly appreciate your loyalty al these years, and it's been our pleasure to keep styling you with those new trends you're looking for! Please let us know if there's anything new you'd like to try out, and we're excited for many more great Fixes to come! If there's anything we can help with, please reach out to us at [email protected] or live chat with us at https://support.stitchfix.com/hc/en-us from 7am-10pm CST, every day.

M
Michelle · 写过 1 条评价 · 已认证 · 体验于 2026-07-26 ·

让我在 30 年后退货

让我在 30 天退货期限后退货,即使他们也没有。

Stitch Fix 回复2026-08-06

We always want you to have the best experience possible, Michelle, and we're thrilled that our agent was able to help you! We're always here for you, so don't hesitate to reach back out if you need anything else! If there's anything we can help with, please reach out to us at [email protected] or live chat with us at https://support.stitchfix.com/hc/en-us from 7am-10pm CST, every day.

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Courtney · 写过 1 条评价 · 已认证 · 体验于 2026-07-26 ·

我喜欢它

我喜欢它。 我期待着我的包裹。 对我来说效果很好

Stitch Fix 回复2026-08-06

We're happy to hear that your Fixes have been working out so well for you, Courtney, and we look forward to styling you again soon! If there's anything we can help with, please reach out to us at [email protected] or live chat with us at https://support.stitchfix.com/hc/en-us from 7am-10pm CST, every day.

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Monique · 写过 1 条评价 · 已认证 · 体验于 2026-08-02 ·

我的造型师听我的!

我的造型师会听我的意见,经常选择我喜欢且适合我的单品。我很少需要从 Fix 中退回物品,但如果这样做,退货过程很简单。我也喜欢别人帮我购物!

Stitch Fix 回复2026-08-06

Your Stylist will be so excited to hear now much you're enjoying the pieces they've picked for you, Monique, and this will really make their day! We're always here for you, and we're excited to do more shopping for you! If there's anything we can help with, please reach out to us at [email protected] or live chat with us at https://support.stitchfix.com/hc/en-us from 7am-10pm CST, every day.

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Darcie · 写过 1 条评价 · 已认证 · 体验于 2026-08-01 ·

我不觉得我的造型师读过我的……

我觉得我的造型师没有读我的评论。我明确地说我不需要牛仔裤,我得到了什么,一条牛仔裤。诡异的。这 5 件作品中有两件符合我的品味和预算,但我很想全部喜欢。造型师,请在为他们选择作品之前先阅读您的客户资料。不要浪费他们的时间。

Stitch Fix 回复2026-08-06

Thank you for sharing your experience, and we understand how this could feel frustrating, Darcie. We'd love to look at your account on our end to see how we can improve future Fixes. If you’d like to get immediate support, you can reach out to our Live Chat: https://support.stitchfix.com/support/home. We're available seven days a week from 7AM-10PM CST, or via email at [email protected]. We look forward to hearing from you!

A
Annie · 写过 1 条评价 · 已认证 · 体验于 2026-07-31 ·

一切都很好

一切都很好。他们回答了我的问题。包裹很快就送达了,这真是一个惊喜。我喜欢 5 件商品中的 3 件。

Stitch Fix 回复2026-08-06

Thank you so much for the great review, Annie, and we're thrilled to hear that you enjoyed your Fix; this will really make your Stylist's day! Let us know if you're looking for anything special, and we look forward to more great Fixes in the future! If there's anything we can help with, please reach out to us at [email protected] or live chat with us at https://support.stitchfix.com/hc/en-us from 7am-10pm CST, every day.

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Andrea Day · 写过 2 条评价 · 已认证 · 体验于 2026-08-02 ·

这是一次非常有趣的经历

这是一次非常有趣的经历!衣服的质量很好,物品也很完美!

Stitch Fix 回复2026-08-06

We love to hear how much fun you're having with your Fixes, Andrea, and that you're loving the pieces so much! Let us know if you're ever looking for anything special, and we look forward to more great Fixes to come! If there's anything we can help with, please reach out to us at [email protected] or live chat with us at https://support.stitchfix.com/hc/en-us from 7am-10pm CST, every day.

J
Joann · 写过 1 条评价 · 已认证 · 体验于 2026-08-02 ·

几周前我留言了……

几周前我留言了,但没有人回复我。 只有AI回应了。

Stitch Fix 回复2026-08-06

We're sorry for the trouble getting in touch with us, Joann. We do have an automated system that tries to assist outside of business hours, but feel free to reach back out between 7a-10p Central, all week long, and we'll make sure we get you taken care of! If you'd like any support with this, please reach out to us at [email protected] or live chat with us at https://support.stitchfix.com/hc/en-us from 7am-10pm CST, every day. We're always here to help!

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Alexsandria · 写过 1 条评价 · 已认证 · 体验于 2026-07-26 ·

第一个盒子很棒

第一个盒子很棒。我很高兴看到接下来会发生什么以及它们如何发展。我有一件衬衫到货时有一个问题。

Stitch Fix 回复2026-08-06

We're thrilled to hear that you enjoyed your first box, Alexsandria! We do take the quality of our pieces very seriously, and are always happy to help with any pieces that reach you in less than great shape; please don't hesitate to reach out and let us know! If you'd like any support with this, please reach out to us at [email protected] or live chat with us at https://support.stitchfix.com/hc/en-us from 7am-10pm CST, every day. We're always here to help!

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Christine Lanum · 写过 3 条评价 · 已认证 · 体验于 2026-08-02 ·

我对我的造型师和…很满意

我对我的造型师和衣服的质量很满意。 我喜欢收到一些我通常不会选择的东西,并走出我的舒适区。

Stitch Fix 回复2026-08-06

We love to hear that your Stylist has done such a great job of finding pieces that are outside of your normal comfort zone and helped expand your style, Christine; this will really make their day! We look forward to many more amazing Fixes to come! If there's anything we can help with, please reach out to us at [email protected] or live chat with us at https://support.stitchfix.com/hc/en-us from 7am-10pm CST, every day.