Stitch Fix (stitchfix.com) has a 4.2 out of 5 rating on OK.one, based on 279 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 77% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 85% of negative reviews. Last updated 2026-08-10.
All of my suggestions get considered. Returns are super easy. The quality of the clothes are wonderful. And I love the vision gallery getting to see myself in different styles is so helpful. And the complete my looks helps me make freestyle shopping decisions knowing the item will be useful.
We completely understand how important it is to find pieces that match your style and your budget, Margaret, and we'd love to chat more to make sure we're getting both right for you. We have a wide variety of price ranges to suit everyone! If you'd like any support with this, please reach out to us at [email protected] or live chat with us at https://support.stitchfix.com/hc/en-us from 7am-10pm CST, every day. We're always here to help!
My stylist found about 90% of what I was looking for. She surprised me with an amazing pair of shoes that I didn’t know I needed!
I don’t like having only 3 days to make the decision. I like the quality, but the prices are more than I would usually spend.
Thanks for your feedback, Nedra! You do start with a three day window, but you can always extend that out from your Stitch Fix page, or reach out and we can move that out for you. We're also more than happy to chat more to make sure we're sending pieces that match your budget too! If you'd like any support with this, please reach out to us at [email protected] or live chat with us at https://support.stitchfix.com/hc/en-us from 7am-10pm CST, every day. We're always here to help!
StitchFix stylists have consistently expanded my style and wardrobe and I’m grateful for the help. It’s one thing I best leave to the pros — and they’ve delivered!
Everything always fits and is something I love even though I would not have picked it out myself.
It took three months, and a lot of back & forth feedback… But I finally bought a piece that I love. I am optimistic that this relationship will continue to improve.
We're sorry that it took a bit to really get to know you're style better, Ann, but we truly appreciate your patience while we did! We're always happy to chat more to learn more about you and your style, so please don't hesitate to reach back out! If you'd like any support with this, please reach out to us at [email protected] or live chat with us at https://support.stitchfix.com/hc/en-us from 7am-10pm CST, every day. We're always here to help!
Amazing turnaround on a fix request after not having one for a long time. My stylist considered my needs and wants, then considered my feedback on my preview before sending my fix.
The clothes were the right size and great quality. I loved everything.
Convenience, fun new choices, ease of returns.
Horrible clothing, way overpriced. Look, I'm old enough to have lived through double-knit the first time. I will not wear that stuff again. While the label didn't say it, I've worn enough double-knit that I recognize it. Thick, hot, and cheap-feeling.
We're sorry that your Fix wasn't a great match for you, Carol, and we'd love to chat with you more to get a better idea of the kinds of fabrics you'd like to see moving forward, so we can improve the experience for you. If you'd like any support with this, please reach out to us at [email protected] or live chat with us at https://support.stitchfix.com/hc/en-us from 7am-10pm CST, every day. We're always here to help!
Good choices for my wardrobe. Efficient and easy returns.
Dealing with Stitch Fix is incredibly easy.
I love getting quality clothes without having to shop at 5 stores to get. It’s convenient, diverse and keeps my style fresh.
Easy to use app and site. Like the shoes so far, and a couple of clothing items. Need more variety of petites and stylists who understand the petite frame (torso, inseam!) thanks!
I liked the fact that my stylist listed and reviewed my personal preferences prior to sending out things for me to review. I also felt the prices weren't horrible.
Takes me out of my comfort zone! They are the pants gurus!
Amazing! Being able to see the items before they are shipped and then select the ones you like and get additional new options for the others is really helpful and ensures I get at least 5 items I like to receive the additional discount. This is a great service!!!
The rep was understanding
It's always our goal to provide you with the best possible service, Kim, and we're thrilled to hear that our rep was able to make that happen! Please don't hesitate to reach back out if you ever need anything else! If there's anything we can help with, please reach out to us at [email protected] or live chat with us at https://support.stitchfix.com/hc/en-us from 7am-10pm CST, every day.
279 reviews matching