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Shopping & Fashion

Stitch Fix

279 reviews

4.2279 reviews
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About Stitch Fix

Data updated
Website
stitchfix.com
Category
Shopping & Fashion
Location
United States
Status
Unclaimed
Last 12 months
279 reviews
Replies to negative
85% (29/34)
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Is Stitch Fix legit?

Stitch Fix (stitchfix.com) has a 4.2 out of 5 rating on OK.one, based on 279 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 77% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 85% of negative reviews. Last updated 2026-08-10.

What people say

R
Rachel C. · 2 reviews · Verified · Experienced 2026-07-26 ·

Super happy with my first box from…

Super happy with my first box from StitchFix! It was easy to sign up and the pieces I received were totally my style! I can’t wait for my next Fix.

Reply from Stitch Fix2026-08-07

It's so great to hear that your first Fix was such a hit, Rachel, and we're glad your Stylist was able to really nail your style! We can't wait to style you again too! If there's anything we can help with, please reach out to us at [email protected] or live chat with us at https://support.stitchfix.com/hc/en-us from 7am-10pm CST, every day.

P
Pamela · 1 review · Verified · Experienced 2026-08-02 ·

Good Stylist Experience

The stylist listened to my requests and the clothes sent matched what I needed.

S
Shelley Stokely · 2 reviews · Verified · Experienced 2026-08-01 ·

Updated Style

Easy, quick delivery, great price and nice quality.

K
K M · 3 reviews · Verified · Experienced 2026-08-03 ·

Nice product thank you :)

Nice product thank you

A
A. Lizer · 5 reviews · Verified · Experienced 2026-04-01 ·

Absolutely

Absolutely. Loved my outfits; the prices were absolutely great. My personal shopper was amazing. I'd recommend it for shopping for quality clothes

G
Ginger · 1 review · Verified · Experienced 2026-07-27 ·

Great customizations!

Great fit for my body type and style

S
Sneha · 3 reviews · Verified · Experienced 2025-09-27 ·

Great customer service!

A
Alexander · 1 review · Verified · Experienced 2026-07-26 ·

clothes are very stylish but too large

clothes are very stylish, but everything is made of stretchy material, which I do not like. You should have some clothing that is true to size. I understand you try to accommodate a lot of different people, but people should be honest about their size rather than make everything too big.

E
Eileen Oddo · 6 reviews · Verified · Experienced 2025-08-15 ·

I love my Stitch Fix clothes

I love my Stitch Fix clothes and always get compliments.

D
Dave · 1 review · Verified · Experienced 2026-08-03 ·

My stylist gave me a great mixture of…

My stylist gave me a great mixture of stuff I could actually use. Many were things I asked for, but others I did not ask for, but could use anyway. The quality is great , everything fit well, and I kept several items. I actually would have kept them all if the prices were a bit lower.

Reply from Stitch Fix2026-08-07

It's always great to hear that your Stylist was able to find such great pieces for you, Dave, as well as some pieces that you didn't expect! We do understand about wanting to find pieces you love that also match your budget, and we'd love to chat more to make sure we know exactly what you're looking for. If you'd like any support with this, please reach out to us at [email protected] or live chat with us at https://support.stitchfix.com/hc/en-us from 7am-10pm CST, every day. We're always here to help!

R
Rhonda · 2 reviews · Verified · Experienced 2026-08-03 ·

I was hesitant on trying this out…

I was hesitant on trying this out because of the price. I realized I can control the price range. Really nice quality of clothing that I have not seen in my window shopping. I loved getting my first box ever and the stylist nailed my style, even though I didn't buy every piece. I wanted to go out of my comfort level and try on different styles.

Reply from Stitch Fix2026-08-07

We're so glad to hear that your first Fix was such a hit for you, Rhonda, and your Stylist will be thrilled to hear that they were really able to nail your style! We're always happy to help you expand your style horizons, and please don't hesitate to let us know if there's ever any new looks you'd like to try out! If there's anything we can help with, please reach out to us at [email protected] or live chat with us at https://support.stitchfix.com/hc/en-us from 7am-10pm CST, every day.

M
Melissa · 1 review · Verified · Experienced 2026-08-03 ·

Worthwhile and Fun clothing subscription

I’m have ordered clothes from this subscription service for years. Great customer service. Good turnaround times. Nice selection and easy return process.

J
Jeannie · 1 review · Verified · Experienced 2026-08-03 ·

The stylist listened to my requests and…

The stylist listened to my requests and sent classic pieces which will build my wardrobe. Communication was easy.

B
Blythe · 1 review · Verified · Experienced 2026-07-27 ·

I didn’t feel like my stylists listened…

I didn’t feel like my stylists listened to me in my last fix.

J
Jk · 1 review · Verified · Experienced 2026-08-03 ·

Clothing was good quality and…

Clothing was good quality and everything fit perfectly. Stylist is nice and the whole process is seamless.

S
Susan · 1 review · Verified · Experienced 2026-07-27 ·

1st delivery

1st delivery. Overall good experience with 1st delivery. What I didn’t keep I explained why. Looking forward to next delivery.

C
Cheryl Edwards · 15 reviews · Verified · Experienced 2026-08-03 ·

1st timer

1st timer, 1st outfits were good!

J
Jennifer · 2 reviews · Verified · Experienced 2026-07-27 ·

The response was quick.

D
Dave · 1 review · Verified · Experienced 2026-07-27 ·

Stitch Fix is wardrobe magic

Stitch Fix is wardrobe magic. Everything always fits. Unlike shopping in a store and trying many times to narrow down the right size. The only problem is picking out of so many options. Best way to shop ever!!

K
Kathyrn · 1 review · Verified · Experienced 2026-07-27 ·

Stylist does a great job choosing…

Stylist does a great job choosing outfits. My body is less than perfect, so I only buy the ones that compliment my figure.