Hello Mary,
I am sorry to hear that you received a wrong sample. No worries. We will refund your CC. Please send us a picture of the sample you received and we ll send you a correct sample. Here is my e mail address: [email protected]
Best Regards,
JJ
Stone Tile Depot
c
customer · 写过 2 条评价 · 已认证 · 体验于 2026-07-07 ·
★★★★★
订购很简单,我收到了…
订购很简单,我很快就收到了产品
Stone Tile Depot 回复2026-08-04
Dear Customer,
Thank you for your sample order. Looking forward to working wth you in the near future.
Best Regards,
JJ
Stone Tile Depot
Hello Cynthia,
It is our pleasure to serve you. Thank you for your business.
Best Regards,
JJ
Stone Tile Depot
R
Richard Boddy · 写过 1 条评价 · 已认证 · 体验于 2026-06-22 ·
★★★★★
我订购了哑光白色瓷砖
我订购了哑光白色瓷砖,但收到了仿古灰色半哑光瓷砖。
Stone Tile Depot 回复2026-07-28
Hello Richard,
I am sorry for wrong shipment. No worries, We will refund you the charges and send you the correct material free of charge. Please accept our apology.
Best Regards,
JJ
Stone Tile Depot
Hell Patricia,
We have received the returns and your credit card will be refunded and it will show in your account in few days. Please accept our sincere apology for the trouble.
Best Regards,
JJ
Stone Tile Depot
Dear Customer,
We are very sorry to hear your disappointment with delivery issues. Our Accounting Department is fully refunded the charges back to your account. Again, terribly sorry for the inconvenience we caused.
Best Regards,
JJ
Stone Tile Depot
G
Gaylord · 写过 2 条评价 · 已认证 · 体验于 2026-05-28 ·
★★★★★
快速安全的运输
石头包装精美,速度很快。
Stone Tile Depot 回复2026-07-06
Hello Gaylord,
Thank you for your sample order. Looking forward to hesring from you soon.
Best Regards,
JJ
Stone Tile Depot