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Store Anycubic

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244 条评价

4.6244 条评价
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关于 Store Anycubic

数据更新
网站
store.anycubic.com
分类
商业服务
所在地
中国
状态
待认证
近 12 个月
227 条评价
差评回复率
35%(7/20 条)
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Store Anycubic靠谱吗?

Store Anycubic(store.anycubic.com)在 OK.one 的综合评分为 4.6 分(满分 5 分),基于本站收录的 244 条用户评价,属于商业服务分类,口碑优秀。好评高度一致,92% 的评价为 4 星及以上;商家回复了 35% 的差评;评价主要围绕客户服务、产品。数据最后更新于 2026-10-24。

评价综述

AI 生成

Reviewers overwhelmingly had a great experience with this company. Consumers consistently highlight the exceptional overall quality of the products and the outstanding dedication of the helpful customer service team. People note that staff members respond rapidly to inquiries, providing clear guidance and promptly sending necessary replacement parts to solve problems. Some reviewers were not happy with frustrating logistical delays, pointing out instances of slow communication, extended waiting times, and receiving incorrect replacement components. A few individuals also mentioned experiencing serious difficulties when trying to track shipments or resolve persistent machine issues with support. Furthermore, some customers described receiving unhelpful template emails that did not resolve their concerns.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

I had a 3-D printer go haywire and…

I had a 3-D printer go haywire and scratch up my build plate. After receiving my email, anycubic didn't only replace the build plate, but also the hotend too, Without Much struggle or questions That is satisfactory customer service. If i've ever seen one, 5 stars. Forget what i said. The sent replacement parts that broke immediately after it got here

Motor Fault

After sending the logs to Anycubic regarding an abnormal motor rotation in my Anycubic Ace Pro they promptly are sending a motherboard for the fix. I hope that this is the fix and not a different issue. Haven't received the product yet and it sucks that something is broken and I haven't had the product for 30 days yet. Regardless, good customer service that helped me throughout the process and willing to work with you to help fix problems you have.

My kobra 3 had a z axis issue with it…

My kobra 3 had a z axis issue with it being very stiff and causing the nozzle to hit the print. They were very responsive with getting the issue resolved. The problem was an issue from day 1 of using the printer. I was promised a 1kg filament reimbursement for all my failed prints. I have not received any info on how to claim it. So for now 4 stars.

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