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Straightship

251 条评价

1.7251 条评价
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关于 Straightship

数据更新
网站
straightship.com
分类
商业服务
所在地
中国
状态
待认证
近 12 个月
98 条评价
差评回复率
0%(0/205 条)
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Straightship靠谱吗?

Straightship(straightship.com)在 OK.one 的综合评分为 1.7 分(满分 5 分),基于本站收录的 251 条用户评价,属于商业服务分类,口碑较差。80% 的评价为 1 星,差评比例偏高;商家尚未回复差评;近 12 个月新增 98 条。数据最后更新于 2026-10-24。

评价综述

AI 生成

Most reviewers were let down by their experience overall. Consumers frequently complained about missed or lost deliveries, explaining that parcels were often left in vulnerable locations, misdirected to completely different areas, or returned to the sender without any prior attempt. Furthermore, people consistently struggled to reach customer support representatives, noting that phone lines were perpetually disconnected and online contact forms failed to function properly. Some reviewers were happy with the swift shipping times and the professional service delivered by courteous couriers who successfully completed their drop-offs. These individuals experienced remarkably fast transit windows, noting that their items arrived ahead of schedule with proper tracking updates.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Appalling delivery company

Appalling delivery company. Unfortunately, Temu uses them despite NUMEROUS problems with delivery. Delivery to wrong house, items crushed and jammed into rural post box. They say they delivered parcels but no proof given as quality, competent delivery companies do. No accountability and I see I am not the only person with issues. No response from them when confronted. I have cancelled my Temu account because of this amateurish, zero -star company that should not be allowed to operate. My issues have been forwarded to the BBB.

1 star

Actually spoke with someone at straightship, got my hopes up thinking i would find out where my package is.... boy, was i wrong... No help Was told we don't have the information as to where my package is. And that comes from a shipping company???? UPDATE!!!! my package now shows as DELIVERED. what a bunch of Thieves!!! May my leggings forever ride up the person's butt who stole them.... 1 star, And that is not deserved They stated that my package is on its final delivery in the WRONG PROVINCE when I tried to clarify and asked for an explanation I could not reach anyone, was on hold on the phone for an hour and then got hung up on.. NEVER AGAIN

This company needs to train their drivers

This company needs to train their delivery drivers. Package was delivered on the road side of a country property. Received my confirmation of the delivery 3 hours after they had dropped it off. What happened to common sense and atleast drive up the short 100 foot laneway and drop it at the door? Absolutely horrible. Avoid them as much as possible

Terrible service

Terrible service! Two parcels were delivered to someone else’s house. I called and they told me to search my neighbourhood for my parcels and there was nothing they could do. My next parcel was out for delivery to another province! I called and again no help. If I could have the option when placing an order they wouldn’t even be my last resort!

I had a package coming

I had a package coming. The driver marked it as delivered but the delivery proof photo was a photo of the package INSIDE his car. I have four cameras and No one came down my driveway or attempted any type of delivery. The very next morning I called them right at 6am and they said they would "investigate". I've heard nothing back so my conclusion is the driver has stolen my parcel with zero repercussions. The driver's aren't held accountable. I'm pretty sure this place is just for theft. How are drivers able to get away with delivery proof being inside their vehicle? It's clear to me it's been stolen by the employee. I have a photo saved on my phone that I screenshot from their website as well.

If I could pick zero stars

If I could pick zero stars, I would have. Their drivers lie about delivering my package. I can show video proof with the time and date that they say they delivered! The camera footage also shows that I was in front of the door around the time! I swept the floor to that leads to the driveway and the street. Also I don’t recognize the place in the photo! I am not certain that the package left the truck! The delivery person could have just taken a photo of the package in the truck! I have tried customer service and no one helps because the app says there is proof! There is no proof, the flooring in the photo I do not recognize and I have proof that no one left anything at my door! The website also has the wrong email address. Their telephone service said approximately 6minutes waiting time, I waited several times, wasted my work breaks, just trying to contact someone to help me find my package! I have more detailed proof that no one ever showed up! Do not use these thieves!

Worst service !

Came here to review but already saw these comments and totally agree!!! I am soo upset I was 11 in line when waited for 15 minutes for them To answer the call m then they picked up the call no one spoke and then hung up on me .. o called again was placed again in the waiting life n then again! The parcel has been sitting in the warehouse from like 7 days and they have not updated not made any delivery yet ! I just wanted to know when r they going to deliver! UNi Uni is way better than them And delivered on time for the order I placed after them ! Worst ! I i which I could pay myself to shut down this company .. such an inconvenience for everybody

If there was a zero i would use it

If there was a zero i would use it. I have a parcel that says they can’t deliver due to incorrect address - unsure why is the same address they have delivered many times Tuesday - I called and got a gentlemen who reviewed and confirmed all of my information - he said he would be sending to the driver and my parcel would be delivered Wednesday - still no parcel so I tried to call - 4 times was in the queue and the hold time was less than 2 minutes 4th in line - the music would stop as normally would when transferred to someone. I would say hello hello no one would answer then the call would disconnect. So I tried their website to see if there is an alternate contact number or some management person I could speak to - yep not there. I know from working in a queue that if you put your phone of mute the person calling in gets dead air and you can hang up after a while - problem solved. So then 1 tried to use the quick contact area on the website - while that didn’t go well and after the 4th time I got a message saying there was an error try again later - I reverted to email - I clearly outlined the situation and suggested a problem with their phone system etc Thursday - tried calling again - same thing that happened on Wednesday happened again. I tried the quick contact form - again error message. So then I sent another email outlining the frustration with phone system and just want parcel delivered and want to be contacted by a manager………. I was so upset - I went to Temu who opened a file and have contacted them to get the parcel delivered Friday - still nothing. Again tried to call 2’times and the same thing was happening. Tried the quick form on the website - same error message. Comment another email begging to have my parcel delivered and for management to contact me………. Saturday - 12 in line and hold time 4 minutes or less - 43 minutes later - well this time it said extension 33(something) is unavailable so please leave a message. Go to leave a message and not able to as the phone system said the mailbox was not able to receive any further messages and then it said system error and hung up on me yet again - sent yet another email advising of situation and asking when I can expect my parcel and contact from management So as you can see zero or - 20 or something would be a much better rating Good luck to anyone who is awaiting a parcel or trying to get thru their website or requesting an answer via email……… Good luck !

Unable to deliver package to the…

Unable to deliver package to the correct address clearly marked on the package. 1-800 contact was over 24 minutes to speak to somebody, and the chicken crowing in the background didn't help. They were unable to help and could only refer the problem somewhere, somebody else.

The parcel was left in a mailbox on the…

The parcel was left in a mailbox on the outside of a business that was closed at the time . I sent emails the day before because they tried to deliver to a closed business again. There was no response to my emails, Was unable to get to talk with anyone. The best way they can improve this company is to shut it down.I WILL MOST DEFINITELY MAKE SURE TO NEVER ODER FROM ANYONE USING THIS COMPANY...

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