What an amazing transition this has been. We are an average sized church in Texas and have loved everything subsplash has offered, I have been approached multiple times about how our website and app uses even from other Subsplash churches.
Talking with their teams multiple times has been a dream quick and decisive actions are always great.
Things I would suggest - don’t be like everyone who says the old system works better. (It does because you’re used to it.)
You’re only limited by your creativity. Give yourself time to play with it and learn be patient.
The only thing I didn’t care for is their volunteer management. But I did my research as was prepared for that.
Give constructive feedback back. Don’t just say I hate it give specific examples and they will work to fix it.
Hope this helps
We are a smaller church and came to subsplash from another entity. We wanted help with our web site, an app presence and online giving.
-the first blush was sales did not clearly express the on boarding process requiring my watching video tutorials and the amount of time and energy that would be needed to complete the on boarding process. Once that was completed however, it has been easy to maintain.
-on going education is excellent. Availability of articles through the dashboard is wonderful, and the chat or support appointment ability is superb. I feel well supported.
-Subsplash giving seems very easy for the church-and actually has become a preferred way of giving for over 50% of our people.
-I have yet to use "forms", and I have not transferred our contacts fully for any group communication. Perhaps later in time. We are in year 2.