SullivanUniforms.com

Hello Gregory, Please accept our apologies. Our products do have a 60 day return policy. Contact our customer service team at 800-978-4550 or [email protected] for assistance in getting you something that fits and works in high heat conditions such as the Red Kap SY42 oil blok shirt or the Dickies DKLS516 Ventilated Performance shirt. Again, our apologies. Thank you. Kevin

Hello Sierra Please accept our apologies. We don’t believe you do not quite understand the two warranties. Inside the box your work shoes came in was the Timberland Pro warranty card: Timberland, has a 30 day comfort Guarantee: Within the first thirty (30) days of owning your Timberland PRO® footwear, if you don’t think they’re your most comfortable pair of work boots, just return them directly to Timberland at 1-888-802-9947 with your dated receipt of purchase for a full refund. Sullivan Uniform has a 60 day return policy of new and unworn products, as well as manufacturers defects for the useable life of the shoe, such as a seam split, or eyelet, or heal falling off for example. With all respect, your description of a cart running over your boyfriends foot, is not covered by any of the above. It would be similar to purchasing an iPhone, taking it home only to drop it on the floor cracking the screen and then taking it back to the store asking for a refund. The show you purchase was a light weight safety toe shoe (tennis shoe style) and not a heavy duty leather boot or shoe. We will have someone reach out to you, and assist you with contacting the manufacturer for a possible replacement or discount Again, our apologies. Thank you, Kevin

Hello Jane, Please accept our apologies. All our products have a 60 day return policy. Please contact our customer service department at 800-978-4550 or [email protected] for assistance with an exchange or return. Again, our apologies. Thank you, Kevin

Hello Joseph, Please accept our apologies. It was not our attention to get a pat on the back, rather find out what we need to improve with our service. We do apologize for rating only 1 star and the inconvenience that this Trustpilot email caused you. We do value you as a customer. Thank you, Kevin