Hi Leslie, we are delighted to hear such kind feedback from your experience with the team! We always strive to work hard and deliver what you need in a timely manner. If you have any new ideas for your next design, we'd love to hear them & bring them to life!
Hi Norma, we truly appreciate the kind words you have for John, as well as the rest of the team. We love hearing that the customer service we provide is exemplary. If you'd like to get the ball rolling on another project, please do not hesitate to reach out!
Hi there, thank you for taking the time to leave such a pleasant review! I'll be sure to pass the kind words to the rest of our team, as well as share your feedback regarding shipping. If you need any more assistance along the way with the rest of your order, please don't hesitate to reach out - we're here to help!
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Barbara and Skip, Toronto · 写过 1 条评价 · 体验于 2023-05-22 ·
Hi Barbara & Skip, thank you for the very kind words! I am so glad to hear that you have been enjoying your Telluride for this long - we take pride in the fact that our buildings stand the test of time. I'll be sure to pass along your praise to both John, as well as the rest of the team.
Hi Christine, thank you for taking the time to write this lovely, detailed review. It is fantastic to hear that we have exceeded your expectations! I’ll be sure to pass your note on to our team so they know of your kind words and great experience. We truly hope you have many years of enjoyment from your wonderful new Sonoma shed!
Hi Christine, thank you for the kind words! We are so thrilled to hear how happy you are with your new studio. I’ll be sure to let our Support team know of your fabulous experience working with them as well. We hope you enjoy your new studio for years and years to come!
Hi Spencer, thank you for the lovely review. We greatly appreciate you taking the time to do so. We are so happy to hear how thrilled you are with your new Sarawak shed! It is lovely to hear that it was a perfect storage solution for you with extra room to spare. We are delighted that you had such a positive experience working with us and hope you have many years of enjoyment from your Summerwood design.
Hi Shelley, thank you for the kind words! We enjoyed bringing your vision to life, and appreciate your patience throughout this exciting journey. We hope your Sonoma continues to be the Pride of Muskoka!
Hi Carol, thank you for the incredibly kind review! We are so thrilled to hear that you had such an awesome experience working with us. Your Catalina cabana looks absolutely wonderful from the photos. It was a pleasure to help design the perfect cabana design for your needs. We’d love to work with you again on any future projects! We hope you get many years of fond memories and enjoyment from your new Summerwood design!
Hi there, thank you so much for the very kind review. We are so thrilled to hear that after nearly 15 years, you are still pleased with your Summerwood shed! It is wonderful that your shed is not only practical to your needs but a lovely oasis to escape to as well. It brings us great joy to hear it is the happiness at the end of your garden! Please do not hesitate to reach out should you wish to work on any new projects, we’d love to work with you again in the future.
Hi Erika, thank you so much for the lovely review! We are delighted to hear how pleased you were with working with us on your custom building and that after nine years, your home office is still looking just as perfect as day one. We’re so glad that we could help you recently with your questions as well! Please feel free to reach out should you have any questions or if you have any new project ideas, we’d love to work with you again.
Hi Sandra, thank you so much for the lovely review. We are so glad to hear how pleased you are with your new Copper Creek garden shed. We are happy to hear that the final product was worth the wait! I will be sure to let our installers and office team know of your kind words, they’ll be thrilled. We are all delighted that you’ll have many years of enjoyment and fond memories from your new Summerwood design.
Hi James, thank you so much for the kind review. Your Melbourne/Bali Tea House combo is truly breathtaking, I am so glad to hear that you and your carpenter had a wonderful time building it. It looks fabulous. We are also pleased to hear that any hiccups were resolved to your satisfaction! I truly hope you enjoy many years of great memories and relaxation in your new Summerwood oasis. I will be sure to pass on your note to John, Ray, and Peter. I’m sure they’ll be thrilled to hear.
Hi Larry, thank you for the wonderful review. We are thrilled to hear how pleased you are with your Summerwood experience, both 17 years ago and now. I've passed on your kind words to our team and Anthony in particular, we’re all so happy to hear. We're glad we could help!
Hi Steve, thank you for the lovely review. We’re happy to hear that 20+ years ago and just the other day, you had a great experience working with us both times. We’re glad we could help so you can enjoy your gazebo during this wonderful Summer weather! Please don’t hesitate to reach out if you have any new projects in the future.
Hi Francesco, thank you for the lovely follow-up review. We are thrilled to hear that you had such a great experience with our company and that building your gorgeous new shed was so rewarding. It truly turned out fabulous from the photos! We’d love to work with you again on any projects you may have in the future. I hope you made many wonderful memories during the build process and continue to for years to come.
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Nate Shaffer · 写过 1 条评价 · 已认证 ·
★★★★★
这是一个很棒的产品
这是一个很棒的产品。我们的泳池小屋非常漂亮,而且经久耐用!构建和说明相对简单且易于遵循。总体而言,这是一个值得开展和完成的有趣项目。实际上,我们遇到了一些问题,我们支付的预组装有问题。对于我们选择的门来说,门框太窄了几英寸。这需要切割我们的螺柱并重新框架。这个问题将被视为对 Summerwood 的负面影响,然而,Pete 为我和我的妻子提出了一个非常公平的解决方案。我们还与一位非常专业的同事 Ray 合作,他帮助我们规划了重新安装门的改造。总的来说,这次体验非常棒。五颗星 - 我极力推荐夏木
Summerwood Products 回复2022-07-21
Hi Nate, thank you for the wonderful review. We are so delighted to hear that you had such a positive experience working with us. We are happy to hear that any issues that came up were resolved to your satisfaction. I will be sure to pass your note on to Ray and Peter, they’ll be glad to see. We all hope you get plenty of enjoyment from your Summerwood design for years to come!
Hi Nadia, thank you for the kind words! We are thrilled with how pleased you are with your latest Summerwood experience. It is so great to hear. I hope you are enjoying your shed and new flower boxes during this gorgeous Summer season. Please don't hesitate to reach out for any other future projects, we'd love to hear from you.
Hi Brannon, I first of all want to thank you for taking the time to provide this detailed feedback; positive or negative, we sincerely appreciate you taking the time. If all of our feedback was positive, it wouldn’t allow us to improve.
I know our company president was in touch with you to discuss your concerns and feedback, and we are tightening up in the areas that you mentioned to make sure that we continue to provide our usual high standard of service going forward.
As a side-note, we were hit pretty hard with some Covid cases over the last couple of months and as hard as our staff tried, a few things did slip through the cracks.
My understanding is you are receiving your new Summerwood design today and we hope you enjoy it for many years to come.
Update as of July 12:
Hi Brannon, we are so glad to hear that you are pleased with the finished result of your Urban Pavilion. I’m sure it turned out fabulous. We appreciate the updated review and hope you are enjoying your design so far during this gorgeous Summer season.
Hi Frank, thank you so much for the lovely review. We are so happy to hear that you had an excellent experience with us and your shed has held up so wonderfully after all these years! 30 years is fantastic to hear! Please do not hesitate to reach out should you be looking to start another project, we'd love to work with you again.