Summerwood Products (summerwood.com) has a 4.8 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 5 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
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Donald Henderson · 1 review · Experienced 2026-04-17 ·
★★★★★
Prompt friendly service.
I purchased my shed from Summerwood Products about 15 years ago and couldn’t be happier with my decision, I tend to leave soil and plant roots in my window flower box over the winter months which is probably not a good idea, this year I needed to replace the box so I called and spoke with Katie, she said no problem and had the box and brackets waiting for me by that same afternoon, she could not have been more accommodating.
Reply from Summerwood Products2026-04-23
Hi Donald, thank you so much for taking the time to write such a lovely review! I hope you enjoy at least another 15 years of gardening and relaxing with your Summerwood shed and the new flower boxes. I will be sure to pass on your incredibly kind note to Katie and share with our team for a job well done. We’re so glad we could be of help. Have a wonderful day!
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Benjamin Ampong · 3 reviews · Experienced 2025-12-28 ·
★★★★★
Good job when l needed help l got it
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James · 1 review · Experienced 2025-07-01 ·
★★★★★
Very unique custom build experience…
Very unique custom build experience planning, designing and ordering a backyard structure for office and storage uses. Summerwood provided high quality materials and aesthetically pleasing design options not available in my region. A great, fun solution for advanced DIY builders that simplifies the harder parts of construction with material acquisition and prep (all pre-cut materials and direct delivery), and assembly guidance (great instructions and customer support). I chose to go slowly and build everything myself, however, the process could have been very quick if I chose to work with a contractor.
Reply from Summerwood Products2026-01-07
Hi James, thank you so much for the lovely note. We are so glad to hear that your DIY kit build was fun and that you had a great experience with us. We sincerely appreciate you taking the time to share your kind words and experience with us. I’ll be sure to pass your note along to our Technical Support team on a job well done. I hope you enjoy your Summerwood design many years to come. All the best!
My first experience buying a Summerwood product was very satisfying and enjoyable - this time they managed to outdo themselves. Our cabin is very well built and beautiful and their staff has been very helpful and great to work with.
I absolutely recommend buying from Summerwood, you won't be disappointed.
Reply from Summerwood Products2025-09-26
Hi Alec,
Great to hear from you again! Thanks so much for the kind words. We’re thrilled to hear your second experience topped the first. I’ll be sure to pass your feedback along to the team — they’ll really appreciate it.
We hope you enjoy your cabin for many, many years to come.
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Daniel Riordan · 4 reviews · Experienced 2025-08-01 ·
★★★★★
Licensed Contractor/Remodeler
I’m retired. I was a general contractor home builder, and remodeler. This project was the most complete detailed and thorough I’ve ever seen and beyond my expectations. A few little glitches and adjustments here and there, but only to be expected on a project of such great detail. I highly recommend them and would buy another kit from them in a heartbeat. Lovely folks, very helpful, very pleasant easy to get along with and great Canadian NEIGHBORS.
Reply from Summerwood Products2026-01-07
Hi Daniel, thank you so much for the incredibly kind and detailed note. We are so glad to hear that you had a lovely experience with us. We sincerely appreciate you taking the time to write this review. After all the hard work you’ve put in and the fun updates you’ve sent along the way, I hope you enjoy your Summerwood design many, many years to come. All the best and I hope you are loving your breathtaking Bali Tea House!
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Jan Fedler · 1 review · Experienced 2025-07-30 ·
★★★★★
My Melbourne garden shed is gorgeous…
My Melbourne garden shed is gorgeous and definitely magazine worthy. I found Summerwood to be an exceptional company to work with. They were always available to help me out with shipping and construction questions. This beautiful creation absolutely exceeded my expectations. I would highly recommend this company. I researched garden sheds for 3 months before deciding on Summerwood Products. They did not disappoint !
Reply from Summerwood Products2025-07-31
Hi Jan,
Thank you so much for the lovely note. I’m so glad to hear your Melbourne shed turned out beautifully and that you had a great experience with us.
We really appreciate you taking the time to share your kind words. I’ll be sure to pass them along to the whole team. I hope you enjoy your gorgeous new space for many years to come.
All the best
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Duane · 1 review · Experienced 2025-04-24 ·
★★★★★
Great Gazebo
We had a Monterrey Gazebo installed this spring, the craftmanship and quality of the installation by Summerwood was amazing. The Gazebo is breathtaking, and we have received many complements on it. I would highly recommend Summerwood to anyone interested in a Gazebo.
Reply from Summerwood Products2025-07-04
Hi Duane, thank you for your kind words! We always strive for the highest quality in both our products and customer service. We are glad to know you had such a great experience with us! We hope that you enjoy your new Monterey gazebo for many, many years to come.
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Kevin Sylvia · 1 review · Experienced 2025-06-04 ·
★★★★★
Easy design process
Prompt service and simple process to design a custom shed.
Reply from Summerwood Products2025-07-04
Hi Kevin, thank you for taking the time to review us! We are quite proud of our design process and strive to provide as prompt service as possible, something we also take great pride in!
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Tony Brancati · 1 review · Experienced 2025-05-29 ·
★★★★★
Highly Recommend Summerwood Products...
I purchased a shed approximately 20 yrs ago and staff was very helpful and professional back then. Returned to replace two flower boxes recently and was met with the same standards of customer service and care. It was a pleasure to deal with them and will not hesitate to return for future needs. I would highly recommend Suummerwood for their exceptional service and products.
Reply from Summerwood Products2025-07-04
Hi Tony, thank you for your kind words! It was a pleasure on our end to know that you had such a positive experience back then, as well as we are glad that you had a consistent experience after all these years! We hope you enjoy your shed for many more years to come!
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Sura Alshear · 1 review · Experienced 2025-05-09 ·
★★★★★
I love my new Pool Cabana
I love my new Pool Cabana, summerwood’s Urban Studio turned out so beautiful in my backyard. High quality, elegant, and cool!
Can’t wait to finishing the interior and turn it to a Pool Cabana!
Summerwood team was amazing throughout the whole process, they are very professional and friendly. I had some challenging timeline and they were so kind to accommodate that too.
I would definitely recommend this company to everyone.
Reply from Summerwood Products2025-07-04
Hi Sura, thank you for your kind words. We aim to provide exceptional customer service throughout the entire process, and are so glad you had a great experience with us! We hope you enjoy your new Urban Studio pool cabana for many years to come!
We really enjoyed meeting John. He was very helpful, showed us several Bunkie options and prepared a design for the Bala Bunkie that included our choices for windows and door.
Our family(ies) all came to the shop and checked it out with John's guidance.
Reply from Summerwood Products2025-07-04
Hi Janet, thank you so much for your kind words! I will be sure to let John know about the great customer service he provided! We always love hearing about positive experiences with our company – especially when it is fun for the whole family.
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Marie · 3 reviews · Experienced 2024-08-02 ·
★★★★★
Excellent Customer Service With High Quality Products
I purchased a Victorian Cedar Gazebo from Summerwood Products approximately 20 years ago and have enjoyed it over the years and expect to have many more years. The gazebo still looks great to this day and I have had many compliments. I have received excellent customer service over the years with John Hickey (Senior Designer) who is always accommodating to my special requests. John and his dog greet their customers in the showroom. This provides a very friendly and comfortable atmosphere. It's always been a pleasure to deal with Summerwood Products personnel and especially John. I highly recommend the company for their high quality products and friendly staff who are always willing to help the customer. I would look no further for the product you are looking for. A solid 5 Star company.
Thank you,
Marie Bowman
A very satisfied customer
Reply from Summerwood Products2024-08-07
Hi Marie, thank you so much for taking the time to leave such a thoughtful and detailed review! I am happy to hear that you have enjoyed your Summerwood gazebo for many years and will continue to for many more. I'm sure even after 20 years, your Victorian gazebo is still looking wonderful. I will be sure to pass on your lovely praise to John (and his dog Finn), I’m sure he will be very glad to hear it. :)
I've ordered two buildings from this company. Worth the money. Beautiful.
I had an issue with an incompetent carpenter onsite and had to completely redo one of the cedar roofs. Customer service was attentive and very helpful, replacement shingles were less expensive reordering through the company and arrived quickly
Reply from Summerwood Products2024-04-24
Hi Peggy, we're glad you decided to get a second structure from us! We try our hardest to make sure that our customer service goes above and beyond everyone's expectations (even ours). We hope that the new shingles get installed properly, and that you enjoy both buildings for many more years :)
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DLocs · 3 reviews · Experienced 2024-03-01 ·
★★★★★
Triple black 14x24 Annex project
I bought and assembled a 14x24 Annex garage that Summerwood customized for me. It went together seamlessly and the design, shipping and technical support was the best you could imagine. Precise execution, fantastic quality, and an overall genuinely great experience. AND they are RUSH fans :)
Reply from Summerwood Products2024-04-01
Thank you so much for the lovely review! We are incredibly appreciative of your kind words. We take great pride in our customer support and correspondence (as well as our taste in music!) so I will be sure to pass on your note to our team. They’ll be happy to hear :) We hope you have many years of enjoyment from your new Annex garage. We cannot wait to see what you do with the interior as well!
I bought a 9x9 Urban Studio from summerwood earlier this year to use as an office. The whole process from start to finish has been 5 stars. Design, shipping, communications, install and finished product have all surpassed expectations.
The level of customization is unmatched and the quality of the support + finished product has been flawless - Many thanks to the whole team at Summerwood for an outstanding customer experience.
Reply from Summerwood Products2024-03-25
Hi Constant, thank you so much for the lovely note. It is wonderful to hear that the entire process with us surpassed your expectations. I’ll be sure to pass on your kind message to the whole team! We hope you get many, many years of enjoyment out of your new Urban Studio office.
Though my husband and I had dropped by multiple times before, we got to know Summerwood better this time. On a personal level, John fully grasped our requirements and then suggested options that aligned with our needs and budget.
Reply from Summerwood Products2024-03-22
Hi Evelyn, thank you for the kind note. We sincerely appreciate your visits and time over the years! We are so happy to hear that John did such a wonderful job grasping your needs and making recommendations from there. I’ll be sure to pass this note on to him, he’ll be so pleased to hear.
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Melissa · 1 review · Experienced 2023-08-03 ·
★★★★★
We Highly Recommend Using Summerwood
Summerwood was a pleasure to work with from the design phase right down to installation. My husband found this company on the internet after doing some research. We had an idea of what we wanted and Summerwood brought our idea to life using the Verana Model. We customized some of the pieces. When someone enters our backyard, our cabana is now a feature piece that everyone comments on. The install process was also smooth.
The timeline was accurate, the workers were efficient and clean. The craftmanship and quality is unbelievable. We highly recommend Summerwood Products to make your dreams come true.
Reply from Summerwood Products2024-03-04
Hi Melissa, thank you so much for the incredibly kind review! I’m so glad to hear that your entire experience with us, from start to finish, was a pleasant and smooth one. We take great pride in bringing your dream cabana to life. We hope your Verana pool house brings many, many years of enjoyment, beauty, and fond memories! Have a wonderful day.
Ross met me on a weekend which made it easier for me as I did not need to take time off work. He was able to answer all my questions and confirmed that the additional materials for my building permit would be provided by Summerwood. Thank you !
Reply from Summerwood Products2024-02-14
Hi Greg, we’re so happy to hear of your great experience with Ross. We are so pleased that he answered any questions you may have had and provided you with all the necessary additional information. I'll be sure to pass your kind note and praise on to Ross! We look forward to working with you on this project and cannot wait to see the end result :)
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Stephen Lynch · 1 review · Experienced 2024-01-19 ·
★★★★★
Over 25 years and it still look great
We bought our Summerwood shed in the 1990s--it was the first thing that we purchased over the Internet. We have been delighted with it ever since. It has held up extremely well and consistently draws compliments (I think we have helped sell three Summerwood sheds to folks who visited our backyard). We are replacing the window boxes (they can't last forever), but the main structure is still in great condition. Service then and now is outstanding. We highly recommend this company and their products.
Reply from Summerwood Products2024-02-14
Hi Stephen, thank you so much for the incredibly kind review. It has been a pleasure working with you across the years and we are so happy to hear that your shed is still in great condition after almost 30 years! We truly hope you get many more years of enjoyment from your beautiful Summerwood shed design.
Summerwood is a great company to work with. Our kit was delivered to our job site. The included build instructions were a little generic for our kit, but when we called the office they were extremely helpful and were able to walk our foreman through the entire build. Our client is very happy with her Sanara pool cabana.
Reply from Summerwood Products2024-02-14
Thank you so much for the lovely review! We are so glad to hear that you had a great experience working with us, as well as we would love to work with you again in the future. I’ll be sure to pass on your kind words to our Technical Support team for a job well done! We are always happy to hear of clients pleased with their designs.