Sunflowerly is an online personalized gifts store. We offer a wide range of home decorations, accessories, graphic t-shirts, hoodies & sweatshirts, footwear and a whole lot more for customers around the world.
Most reviewers were let down by their experience overall. People frequently complained that the items received looked nothing like the advertised pictures, often describing them as cheap plastic pieces instead of the quality personalized products they expected. Customers also experienced frustrating delivery delays, unresponsive customer support, and major difficulties in obtaining refunds when orders arrived damaged or incorrect.
Some reviewers were happy with their purchases, noting that their personalized items arrived exceptionally quickly and matched the online previews perfectly. These satisfied customers praised the wonderful products and explicitly stated they would gladly place new orders again in the future.
The hat was so cute, my brother in law loved it! Price was reasonable, shipping was quick! Absolute great experience!
Sunflowerly 回复2023-06-29
Hi Angel,
Thank you for taking your time to give us your awesome review.
It's our pleasure to bring a great experience to our valued customer and we're so happy to hear that you loved our product.
Your kind words are greatly appreciated and we can't wait to see you at the next purchase with us.
If you need any further assistance, please feel welcome to reach out to us at our support email [email protected] or at https://sunflowerly.com/pages/contact-us as we are always happy to help.
My son in law loved it! Granddaughters had fun customizing it.
Sunflowerly 回复2023-06-29
Hi Michelle,
Thank you for taking your time to give us your awesome review.
It's our pleasure to bring a great experience to our valued customer and we're so happy to hear that you loved our product.
Your kind words are greatly appreciated and we can't wait to see you at the next purchase with us.
If you need any further assistance, please feel welcome to reach out to us at our support email [email protected] or at https://sunflowerly.com/pages/contact-us as we are always happy to help.
I ordered the Star Wars cup for Father’s Day . I was very well pleased with the high quality of the item . The graphics were clear and precise . Very happy with the item
Sunflowerly 回复2023-06-30
Hi Arleen,
Thank you for taking your time to give us your awesome review.
It's our pleasure to bring a great experience to our valued customer and we're so happy to hear that you loved our product.
Your kind words are greatly appreciated and we can't wait to see you at the next purchase with us.
If you need any further assistance, please feel welcome to reach out to us at our support email [email protected] or at https://sunflowerly.com/pages/contact-us as we are always happy to help.
I was instantly drawn to the unique words used in the Grandma's little s****because I very lovingly call my fur babies little s**** when I'm asked what breed they are so when I saw this I was Thrilled! I loved that I was able to use My own choice of words as my title which was Da Momz got a mug for my sister whom I call Da other Momz We LOVE our mugs the quality of design is Top Notch the handle is so comfortable for our arthritic fingers and the mug itself is lightweight! I definitely recommend purchasing from Sunflowery!
Sunflowerly 回复2023-06-29
Hi Emma,
Thank you for taking your time to give us your awesome review.
It's our pleasure to bring a great experience to our valued customer and we're so happy to hear that you loved our product.
Your kind words are greatly appreciated and we can't wait to see you at the next purchase with us.
If you need any further assistance, please feel welcome to reach out to us at our support email [email protected] or at https://sunflowerly.com/pages/contact-us as we are always happy to help.
Hi Grace,
Thank you for taking your time to give us your awesome review.
It's our pleasure to bring a great experience to our valued customer and we're so happy to hear that you loved our product.
Your kind words are greatly appreciated and we can't wait to see you at the next purchase with us.
If you need any further assistance, please feel welcome to reach out to us at our support email [email protected] or at https://sunflowerly.com/pages/contact-us as we are always happy to help.
Hi Barbara,
Thank you for taking your time to give us your awesome review.
It's our pleasure to bring a great experience to our valued customer and we're so happy to hear that you loved our product.
Your kind words are greatly appreciated and we can't wait to see you at the next purchase with us.
If you need any further assistance, please feel welcome to reach out to us at our support email [email protected] or at https://sunflowerly.com/pages/contact-us as we are always happy to help.
Found this site on fb and was a little leary at first because of all the scams went ahead and ordered a cap with grandkids names for my son for his father’s day from them. It took about 7 days from date ordered to get here and it was just like we ordered. The kids loved it and my son did also and was very satisfied!
Sunflowerly 回复2023-06-30
Hi Joan,
Thank you for taking your time to give us your awesome review.
It's our pleasure to bring a great experience to our valued customer and we're so happy to hear that you loved our product.
Your kind words are greatly appreciated and we can't wait to see you at the next purchase with us.
If you need any further assistance, please feel welcome to reach out to us at our support email [email protected] or at https://sunflowerly.com/pages/contact-us as we are always happy to help.
I like it, the products arrived earlier than expected
Sunflowerly 回复2023-06-30
Hi Jenifer,
Thank you for taking your time to give us your awesome review.
It's our pleasure to bring a great experience to our valued customer and we're so happy to hear that you loved our product.
Your kind words are greatly appreciated and we can't wait to see you at the next purchase with us.
If you need any further assistance, please feel welcome to reach out to us at our support email [email protected] or at https://sunflowerly.com/pages/contact-us as we are always happy to help.
I contacted customer service team I was very pleased with the fast response to my email. I ordered the hat with 4 grandchildren it was perfect. Thank you so much.
Sunflowerly 回复2023-06-30
Hi Sandra,
Thank you for taking your time to give us your awesome review.
It's our pleasure to bring a great experience to our valued customer and we're so happy to hear that you loved our product.
Your kind words are greatly appreciated and we can't wait to see you at the next purchase with us.
If you need any further assistance, please feel welcome to reach out to us at our support email [email protected] or at https://sunflowerly.com/pages/contact-us as we are always happy to help.
Product was just like the picture. Personalized tumbler and it was perfect.
Sunflowerly 回复2023-06-30
Hi Cindy,
Thank you for taking your time to give us your awesome review.
It's our pleasure to bring a great experience to our valued customer and we're so happy to hear that you loved our product.
Your kind words are greatly appreciated and we can't wait to see you at the next purchase with us.
If you need any further assistance, please feel welcome to reach out to us at our support email [email protected] or at https://sunflowerly.com/pages/contact-us as we are always happy to help.
Customer service was excellent. I messed up the size with my order and they helped fix it.
Sunflowerly 回复2023-06-30
Hi Rebecca,
Thank you for taking your time to give us your awesome review.
It's our pleasure to bring a great experience to our valued customer and we're so happy to hear that you loved our product.
Your kind words are greatly appreciated and we can't wait to see you at the next purchase with us.
If you need any further assistance, please feel welcome to reach out to us at our support email [email protected] or at https://sunflowerly.com/pages/contact-us as we are always happy to help.
Super cute personalized hats for my husband and dad at Father’s Day! The shipping took a while. Allow 3 weeks for your purchase if you’re in the US. Definitely would get a custom gift here again
Sunflowerly 回复2023-06-30
Hi Autumn,
Thank you for taking your time to give us your awesome review.
It's our pleasure to bring a great experience to our valued customer and we're so happy to hear that you loved our product.
Your kind words are greatly appreciated and we can't wait to see you at the next purchase with us.
If you need any further assistance, please feel welcome to reach out to us at our support email [email protected] or at https://sunflowerly.com/pages/contact-us as we are always happy to help.
I can only go by what your picture looks like. I had it mailed to my son in Texas. He's a welder and is out 3-4 weeks at a time. I'm sure he's going to love it. He will be home in another 2 weeks.
Sunflowerly 回复2023-06-30
HI Lulu,
Thank you for taking your time to give us your awesome review.
It's our pleasure to bring a great experience to our valued customer and we're so happy to hear that you loved our product.
Your kind words are greatly appreciated and we can't wait to see you at the next purchase with us.
If you need any further assistance, please feel welcome to reach out to us at our support email [email protected] or at https://sunflowerly.com/pages/contact-us as we are always happy to help.
I ordered my order & read that it would take 2-7 days for delivery with a possible chance it being delivered on or before father's day.. my order still says being processed .. I'm moving & don't know if I can change the address on the order if it's not in by father's day.. I've called & left an email but still no response
Sunflowerly 回复2023-06-21
Hi Stephanie,
Thank you for contacting us and we are so sorry for the inconvenience.
Regarding your order, we have changed the shipping address as per your request so please do not worry.
Your order has been shipped out and is on the way to the shipping facility so please be more patient with us.
Here's the tracking number: https://t.17track.net/en#nums=SWECN230614008595YQ
We are trying our best to urge the shipping facility and the tracking will be updated in the next 2-3 business days.
Please note that all of our products are custom-made-to-order so it usually takes 5 - 7 business days of processing, 6 - 19 business days of shipping.
Please update this tracking daily to follow the package's status.
Don't worry as we are following this with you.
Thank you so much for your patience and understanding.
Hello! I bought 3 little personalized music boxes for my 3 granddaughters, for their graduation. I really liked them, but one was broken. Will y’all replace it? Please respond asap. Ty! Karen Cannon
Sunflowerly 回复2023-05-06
Hi Karen,
We are truly sorry for the experience with your order with us.
We have sent an email to your order email regarding this and we are looking forward to hearing from you soon so that we can help to address your issue.
Great service. Items arrived quickly and are perfect. These are gifts for Teacher Appreciation day and I know she will love them.
Sunflowerly 回复2023-05-10
Hi Debbie,
Thank you for taking your time to give us your awesome review. It's our pleasure to bring a great experience to our valued customer and we're so happy to hear that you loved our product.
We do hope to see your next purchase with us in the future.
If you need any further assistance, please feel welcome to reach out to us at our support email [email protected] or at https://sunflowerly.com/pages/contact-us as we are always happy to help.
I am still waiting for the product to be delivered. It was ordered on 4/23/23
Sunflowerly 回复2023-04-28
Hi Serena,
Thank you for contacting us.
Upon checking, we see that your order is being processed and will be shipped out in the next 2-3 business days. Then it may take 8-21 business days for shipping so please be more patient with us (we also sent an email to yours regarding this).
The tracking number will be sent to your order email as soon as it's available.
If you need any further assistance, please feel welcome to reach out to us at our support email [email protected] or at https://sunflowerly.com/pages/contact-us as we are always happy to help.
My merchandise was lost in the mail but when I did received it, it was beautifully made ,the only problem is waiting for them to reply to my emails and when they did ,they took care of the problem right away ,so I'm happy with my purchase!
Sunflowerly 回复2023-04-28
Hi Frances,
We are so happy that you love our product and we are so sorry for the experience with your order with us as this is definitely what we do not want our customer to experience.
We look forward to seeing you with your next purchase with us soon.
If you need any further assistance, please feel welcome to reach out to us at our support email [email protected] or at https://sunflowerly.com/pages/contact-us as we are always happy to help.
It was beautiful ❤️ I cannot wait till My mother gets her gift ❤️
Sunflowerly 回复2023-04-28
Hi Renee,
Thank you for taking your time to give us your awesome review. It's our pleasure to bring a great experience to our valued customer and we're so happy to hear that you loved our product.
If you need any further assistance, please feel welcome to reach out to us at our support email [email protected] or at https://sunflowerly.com/pages/contact-us as we are always happy to help.
UDATE:(( I was contacted by customer service at Sunflowerly and they sent me a new music box. The box is beautiful. They reassured me and the quality and craftsmanship is awesome. Granddaughter loves it !!))
Exactly as described and Received my music box after 6 weeks. Music box is not screwed to the bottom of the box so I have to find screws to assemble it before I can give it to my granddaughter. The design is very nice and as described, just disappointed in the quality control as it is not assembled so you can not play it.
Sunflowerly 回复2023-04-28
Hi Brenda,
We are truly sorry for the experience with your order with us.
We have sent an email to your order email regarding this and we are looking forward to hearing from you soon so that we can help to address your issue.
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