Sunstatehemp

Thanks for the great review! We're thrilled to hear you're enjoying the products, especially the delta-9 gummies. We appreciate your patience with the occasional delays and are glad everything has been smooth overall. Looking forward to serving you again!

Thank you so much for the kind words! We really appreciate your understanding, and we’re glad we could make it right quickly. Always here to help! 🙏

Thank you for the awesome review! We're so glad you enjoy our Delta 8 and 9 gummies. We appreciate your feedback and look forward to serving you again soon!

Good day James, We’ve sent you an email regarding the issue you’ve expressed, and we want to make this right by getting you the product you paid for. Please respond to clarify which product you did not receive, and we will resolve this for you as quickly as possible. Thank you for your understanding, and we hope to regain your trust. Best regards, Sun State Hemp

Hello Elizabeth, We sincerely apologize for the inconvenience you've experienced. We have processed the shipping refund, which should be reflected in your account, and we also sent an email regarding this. Please take a moment to check your bank account. We truly want to resolve this and make things right for you. Warm regards, Sun State Hemp Customer Support

Thank you for your feedback, and we’re sorry to hear that your recent experience with our product didn’t meet expectations. We understand your concerns regarding potency and flavor, and we take this seriously. We are currently in the process of updating our COAs, and we want to reassure you that they are valid for one year. We are committed to providing high-quality products and will ensure our COAs are updated and accessible moving forward. Your feedback helps us improve, and we hope to have the opportunity to restore your confidence in our products. Thank you for bringing this to our attention.

Thank you for your feedback, and we’re glad to hear that you’ve been happy with the product and shipping up until now. We sincerely apologize for the lack of communication regarding the shipping delay, and we completely understand your frustration. We strive to keep our customers informed, and we’ll be sure to improve in this area moving forward. We hope you’ll give us another chance in the future, and we appreciate your understanding during these unexpected situations. Thank you for your continued support!

Thank you for your positive feedback! We're so glad to hear that you’re enjoying the potency and consistency of our product. We truly appreciate your support and look forward to continuing to serve you in the future!

Good Day Drew, Thank you for your review. We apologize for any confusion caused by the emails you received. We’ve sent you the tracking information via email, which shows that your package was delivered to your porch. If you have any further questions or concerns, please don’t hesitate to reach out! 855-442-8667 Best regards, Sun State Hemp

Greetings, Thank you for your review. We apologize for any inconvenience, but please note that our new customer service hours are now Monday to Friday from 9 AM to 1 PM. We appreciate your understanding, and we look forward to assisting you during those hours! Best regards, Sun State Hemp

Greetings Carol, Thank you for your review! We’re glad to hear you received your order quickly and found our prices acceptable. We appreciate your support! Best, Sun State Hemp

Hi Doug, I’m truly sorry to hear about the issues you’ve faced with your orders. We have sent out your recent order and confirmed it to your email address. Thank you for your patience during this time. We’re here to support you! Best, Sun State Hemp

Greetings Vincent, Thank you for the great feedback! We’re glad you’re satisfied with our service and item! Best, Sun State Hemp

Good Day Matthew, Thank you for your wonderful review! We’re thrilled to hear our products help you relax. We appreciate your support! Best, Sun State Hemp

Thank you for your feedback, and we apologize for the inconvenience caused by the stock shortages. We have discontinued the previous 1800mg full-spectrum product, and our full-spectrum line has become very popular, which has contributed to the availability challenges. We truly appreciate your loyalty, and we don’t want you to have to switch companies. If you notice that a product is out of stock in the future, please feel free to give us a call at 954-533-0013, and we will be happy to assist you with your order. Thank you for your understanding and continued support!

Thank you for your feedback, and we appreciate your concerns about product safety and transparency. We want to assure you that we do have COAs (Certificates of Analysis) available on our website for all of our products. The full panel lab report, which includes tests for heavy metals, pesticides, etc., can be performed, but there is a cost associated with each individual test. We offer this full panel lab report upon request, whether for individual customers or wholesalers, to ensure transparency and safety. We value your business and hope this clears up any confusion. If you would like to receive a full panel report, feel free to contact us directly, and we’ll be happy to assist you. Thank you for your understanding and for choosing Sun State Hemp!

Thank you for your great feedback! We're thrilled to hear that your product arrived on time and met your expectations. We appreciate your support and look forward to serving you again soon!